GearFreak.ukReviews:
49 reviews in the last 12 months96 total reviews
Excellent
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Top positive review
11 Apr 2024
Verified review
The Condor Hudson Bay has been in demand, as there are rumours that it is no longer in production. My local supplier had sold their last 3 over the weekend.
Gear Freak had been able to sell at the same price and deliver free from Denmark.
Kept informed of delivery.
Cleared Customs on 05/04 and received 10/04. Worth the wait.
Very happy with my purchase and the services provided.
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Top negative review
5 Mar 2024
Verified review
Took far to long to arrive and gearfreak uk is not a uk company very disappointed and will never use them again
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Reviews for GearFreak.uk
1 May 2024
Verified review
Perfect
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20 Apr 2024
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16 Apr 2024
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12 Apr 2024
Verified review
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11 Apr 2024
Verified review
Condor Hudson Bay
The Condor Hudson Bay has been in demand, as there are rumours that it is no longer in production. My local supplier had sold their last 3 over the weekend.
Gear Freak had been able to sell at the same price and deliver free from Denmark.
Kept informed of delivery.
Cleared Customs on 05/04 and received 10/04. Worth the wait.
Very happy with my purchase and the services provided.
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11 Apr 2024
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2 Apr 2024
Verified review
I haven’t received the parcel yet. It says on tracking it is sat with evri in a delivery office somewhere.
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24 Mar 2024
Verified review
Great
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16 Mar 2024
Verified review
Great price good coms good delivery
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12 Mar 2024
Verified review
Would use again, no question.
Was the best available price, well packaged and good quality item. Delivery was not blindingly fast but I didn’t expect it to be, think my item came from Europe. Would definitely use again.
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7 Mar 2024
Verified review
Excellent boots thank you
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5 Mar 2024
Verified review
Took far to long to arrive and gearfreak uk is not a uk company very disappointed and will never use them again
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Answer by GearFreak.uk
7 Mar 2024
Hi Thomas,
Several places we write about the delivery time with "IN STOCK - Delivery time: 6-12 business days" and it looks like the order was delivered on the 9th business day, so it was within our timeframe that we have noted on the website and in the order confirmation.
So first of all I just want to make sure what was wrong?
I can also see you are disappointed that we are not UK-based. We write several places that we are based in Denmark - it is not something we want to hide. But again, I would like to hear how we can improve as we live by happy customers.
5 Mar 2024
Verified review
Delivery only took a week from Denmark well impressed, will definitely use them again in the future, thank you
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4 Mar 2024
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25 Feb 2024
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22 Feb 2024
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Absolutely everything went well i got the delivery faster than ordering from UK as well very good organised with Evri please just keep up this way
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14 Feb 2024
Verified review
Took payment for oos item
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Answer by GearFreak.uk
21 Feb 2024
Dear Chris,
Thank you for sharing your concerns on TrustedShops regarding a payment issue for an out-of-stock item. I'd like to clarify that, according to our records, no payment was withdrawn from your account. A reservation of £100.2 was made but was never finalized, and this reservation was cancelled on the 13th. Could you please confirm if any amount was indeed withdrawn from your card?
We aim to ensure a transparent and satisfactory experience for our customers, and your feedback is invaluable in achieving this. Looking forward to resolving any misunderstanding swiftly.
Warm regards,
Andreas Østergaard
Responsible for Customer Service
12 Feb 2024
Verified review
Good products at very good prices. Delivery takes a bit longer than might usually be expected but communication and delivery estimates are accurate.
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11 Feb 2024
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Salomon quest 4d gtx forces 2
Cheapest price I could find for Salomon quest 4d gtx forces 2 boots cheap price aswell. Very quick service I am based in uk said 12 days shipping I got them in 6 very happy thanks again
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10 Feb 2024
Verified review
Quality service, quality item at an affordable price.
I bought a good quality thermal sleeping bag liner at a price 5% cheaper than anywhere else I found on the Internet for exactly the same item. It was delivered well within the specified delivery timescale, a trouble free purchase at a discounted price.
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