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Review summary
Customers consistently praise the fast shipping, with many noting early or prompt delivery even for international orders. The quality and authenticity of the products are frequently highlighted as excellent, and customers are satisfied that their orders matched descriptions and expectations. Responsive, helpful, and professional customer service is a standout feature. The website is widely regarded as easy to navigate, with clear instructions and a simple ordering process making it user-friendly. Customers appreciate the availability of hard-to-find or discontinued items, as well as effective stock notifications for out-of-stock products. Pricing is often described as competitive or reasonable for genuine items. Ordering is generally described as smooth and efficient, from selection to tracking. A few customers encountered inflexibility or less precise responses from customer service. There were also occasional mentions of customs or unexpected charges, along with rare issues related to delayed confirmation or payment.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsmastersintime.com
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Verified
Amazing Availability
Looking for Rare Seiko parts, masters came through on a very rare piece. Just about to give up, I found mastersintime with AI suggestions for my investigation. Sure enough, I found the exact part needed, which arrived quickly shipping from overseas. Thank You for completing my search, I can now enjoy wearing this rare piece, dream come true.
Reply from mastersintime.com
Thank you so much for this amazing review. What a fantastic feeling it must have been to finally find such a rare Seiko part just when you were about to give up the search! We are absolutely delighted that Masters in Time could help complete the puzzle and bring this special watch back to your wrist. Knowing that the exact part arrived quickly from overseas and made this long search end in a dream-come-true moment is incredibly rewarding to read. We hope you enjoy wearing this rare piece for many years to come, and we would be thrilled to help you again with any future search.
Best Regards,
Team Mastersintime.com.
Verified
Thank you for re-stocking my exact Swatch color band, letting me know status of availability and sending swiftly from Holland to USA... plus, the optional springbar tool to remove and attach the band worked very well.
Reply from mastersintime.com
Thank you for your wonderful review! We're delighted that we could help you find the exact Swatch strap you were looking for and that the restock notification, fast delivery, and spring bar tool all met your expectations. Enjoy your refreshed watch, and thank you for choosing us!
Kind regards,
Mastersintime Customer Service
Verified
Fast delivery and according to specs
Ordered on Tuesday late evening and the product arrived on Thursday afternoon. The watch was according to expectation. All protective covers were in place (on the strap, bracelet and glass). Master in Time and DHL make a very good team since the order was shipped from The Netherlands to Romania in less than two days, basically. I recommend the site and I may return for future purchases. Cheers.
Reply from mastersintime.com
Thank you for your review. What a fantastic experience to read about, especially with the watch arriving in Romania so quickly after a late Tuesday evening order! Even better that it arrived just as expected, with all protective covers still neatly in place. It is wonderful to hear that both the watch and the delivery gave you so much confidence in ordering from us. We hope you enjoy wearing your new watch, and we would be very happy to welcome you back whenever you are looking for another one.
Best Regards, Team Mastersintime.com.
Verified
Seamless Experience
Wasn’t sure how ordering internationally for this very limited item would go. Happy to say the item was exactly as advertised and the purchase and delivery was absolutely seamless. Item even arrived a few days early! Very pleased!
Reply from mastersintime.com
Thank you so much for your fantastic review. We are really happy that your first international order for such a limited item turned out to be such a positive experience. It is especially nice to hear that everything felt easy and reassuring from start to finish, and that the item even arrived earlier than expected. We hope you are absolutely delighted with your purchase and enjoy it for a long time. If you ever need us again, we will be very happy to help.
Best Regards,
Team Mastersintime.com.
Verified
Super fast shipping, excellent authentic Certina part.
I ordered a Certina bracelet band, it arrived very quickly and was perfect in every way; authentic, well packaged and exactly what I wanted. There were no customs issues shipping to the USA, it was a very easy purchase and I'd do it again without hesitation. I can definitely recommend Masters In Time to anyone.
Reply from mastersintime.com
Thank you so much for this wonderful review. What a pleasure to hear that the Certina bracelet arrived so quickly and was perfect in every detail. We are especially pleased that it was exactly the authentic part you were looking for and that the entire purchase, including delivery to the USA, felt so easy and straightforward. Your recommendation and the fact that you would order from us again without hesitation mean a great deal to us. We hope the new bracelet is a perfect match for your watch and that you enjoy it for a long time.
Best Regards,
Team Mastersintime.com.
Verified
Excellent experience! Product quality is excellent, the bracelet fits my watch perfectly. The and feel is exactly like the OEM bracelet. Timely shipping of the product. Will absolutely have follow up business here.
Reply from mastersintime.com
Thank you so much for your fantastic review. We are absolutely delighted that the bracelet turned out to be such a perfect match for your watch and that the quality feels exactly right to you. It is especially wonderful to hear that you are already confident enough in the experience to come back to us again. We hope the bracelet looks fantastic on your watch and that you enjoy wearing it for a long time. If you ever need another bracelet or part in the future, we will be very happy to help again.
Best Regards,
Team Mastersintime.com.
Verified
Happy to get the leather strap for my Longines watch from Master in time website. The shipment came fast with no issues. I highly recommend this website which offers authentic and quality products.
Reply from mastersintime.com
Hello Nicoleta,
Thank you so much for your lovely review and recommendation!
We're delighted that you found the perfect leather strap for your Longines watch with us. It's wonderful to hear that your order arrived quickly and without any issues.
We take great pride in offering authentic, high-quality products, so your kind words mean a lot to our team!
We truly appreciate your trust and hope you enjoy your new strap for many years to come. 😊
Warm regards,
The Masters in Time team
Verified
Excelent website, excellent service, excellent delivery, except for one point: I understood from your website that taxes were included in the price. In the case of Peru it was not so and I was charged full taxes. Maybe you were refering to local taxes in the seller's address, but you should clarify this for your customers. The LIP T18 watch exceded my expectations.
Reply from mastersintime.com
Thank you very much for taking the time to share such a detailed review. We are really pleased that the watch itself exceeded your expectations and that your overall experience with us was so positive.
We also completely understand your point about the taxes. For destinations outside the EU, local import duties and taxes can be charged by the destination country, and these are not always included in the price shown on our website. Because the amount and way they are applied can differ per country, we unfortunately cannot always include them in advance. That said, we agree that this should be as clear as possible before ordering, so your feedback about how we communicate this is very useful and something we will take seriously.
We hope you enjoy wearing your LIP T18 for a long time, and we are very happy that the watch itself made such a strong impression.
Best Regards,
Team Mastersintime.com.
Verified
The watch and box were in excelent condition, I am very pleased. To improve only the initial time to do the actual shipping took some days and not much information was received.
Verified
Prompt service and reasonable cost
I was able to get the watch band for my mother’s watch promptly and at a reasonable price. I was able to track its journey from Amsterdam to Sydney and was surprised at how quickly it arrived.
Reply from mastersintime.com
Thank you so much for your wonderful review! We’re delighted that we could help you find a new band for your mother’s watch and get it all the way to Sydney so quickly. We hope she’s thrilled to have her watch ready to wear again and that the new band looks lovely on it. Here’s to many more years of enjoyment from her watch! If either of you ever needs our help again, we’ll be very happy to assist.
Best Regards,
Team Mastersintime.com.
Verified
Very good product but unfortunately it is too thick for my watch. My watch is a TISSOT dress watch therefore this bracelet is not meant for it. I also had yo pay $37 customs charges.
Reply from mastersintime.com
Thank you very much for taking the time to share your feedback!
We are pleased to hear that you appreciate the quality of the bracelet, although we are sorry that it turned out to be too thick for your Tissot dress watch.
We also understand your disappointment regarding the additional customs charges. Unfortunately, import duties and taxes are determined by the customs authorities in the destination country and are beyond our control.
If you would like assistance finding a more suitable bracelet for your watch, our customer service team will be happy to help you explore alternative options.
We truly appreciate your feedback and hope to provide you with an even better experience in the future.
Warm regards,
The Masters In Time team
Verified
I ordered from Australia. This was my first using Masters in Time. I chose Express shipping and it arrived super quick! Really happy. Masters in Time were the only company stocking original Seiko watch bands. Wearing this watch again after so many years. Thank you!
Reply from mastersintime.com
Thank you so much for this wonderful review. We are especially happy that you found the original Seiko watch band you had been searching for, and even more so knowing it has brought a watch back into use after so many years. That makes this such a lovely order to read about.
It is also great to hear that your first experience with Masters in Time, all the way from Australia, left you feeling so positive. We truly appreciate the trust you placed in us and hope you get a lot of enjoyment from wearing your Seiko again.
Best Regards,
Team Mastersintime.com.
Verified
I really appreciated being added to the list and contacted when the product was available, which was promptly shipped internationally and received in a timely manner. Product is perfect! Thanks!
Reply from mastersintime.com
Thank you so much for your fantastic review. We are really happy that the availability notification helped you get the product you had been waiting for and that everything came together so smoothly from there. It is especially lovely to hear that the item itself turned out to be perfect for you. We hope you enjoy it for a long time, and if you ever need us again, we will be very happy to help.
Best Regards,
Team Mastersintime.com.
Verified
Repeat customer for items available nowhere else!
I placed an order some time ago with this seller, and the transaction went smoothly. For this order, Masters In Time had what I wanted in stock! The transaction was smooth and easy. I had a question about an item, and sent them a question. My question was answered quickly. I received my item, and I am very happy! Great job!
Reply from mastersintime.com
Thank you so much for your wonderful review! It means a lot that you came back to us again, especially for items that are so difficult to find elsewhere. We are really glad this order felt smooth and easy for you, and that your question was answered quickly when you needed help. Most of all, it is lovely to read that you received exactly what you were looking for and that you are so happy with it. We truly appreciate your trust in us!
We hope you enjoy your item, and if we can help you with another question or order in the future, we would be happy to do so.
Best Regards,
Team Mastersintime.com.
Verified
Great website, ships fast
Masters in Time had very clear instructions on their website for finding exactly what bands were needed for my SEIKO solar watches, V058. The package was shipped quickly to USA.
Reply from mastersintime.com
Thank you so much for your wonderful review!
We're delighted to hear that our website made it easy to identify the correct straps for your SEIKO Solar V058 watches. We know how important it is to find the right replacement parts, so it's especially rewarding to hear that our instructions were helpful.
It's also fantastic to know that your order was shipped quickly to the USA!
We truly appreciate your trust in Masters in Time and hope your new straps give your watches a fresh look and many more years of enjoyment! 😊
Warm regards,
The Masters in Time team
Verified
Great purchase experience
We placed an order for our watch and it came in great condition. Everything was well packed, with all documents, and the watch itself is beautiful. This was a great purchase experience.
Reply from mastersintime.com
Thank you so much for your fantastic review. We are really happy that the whole purchase felt so smooth and that the watch made such a strong impression when it arrived. It is wonderful to hear that everything was presented so carefully and that the watch itself turned out to be exactly what you had hoped for. We hope you absolutely love wearing it and enjoy it for many years to come. If you ever need us again, we will be very happy to help.
Best Regards,
Team Mastersintime.com.
Verified
Mido Ocean Star 39
They got my band for my Mido Ocean Star 39 very quick. They emailed me that it was available. I made the order. Shipping was very fast from the UK to the US. My band was as described and in perfect condition. I provided a before and after picture for everyone to see.
Reply from mastersintime.com
Thank you so much for this wonderful review. What a pleasure to hear that you were able to get the right band for your Mido Ocean Star 39 so quickly after receiving the availability notification. We are delighted that it arrived in perfect condition and was exactly as described. The before-and-after photos really show how much a new band can refresh the entire look of a watch, and it is fantastic to see your Mido looking so complete again. We hope you enjoy wearing it for a long time.
Best Regards,
Team Mastersintime.com.
Verified
Using detailed website enabled the identification of correct band for specific model of Seiko watch.
Originally specific band was out of stock so registered a notification to advise when in stock.
Received notification band was in stock - order placement was straight forward and shipping time was quick.
Great Service!
Reply from mastersintime.com
Thank you for your review. What a lovely experience to read about! We are really happy that the detailed information on the website helped you find the correct band for your Seiko watch. Great that the stock notification then came at the right moment, so you could order it once it was available again. It is lovely to hear that everything after that felt straightforward and quick, and that you look back on it as great service. We hope you enjoy wearing your new watch band. If we can help you again in the future, we would be happy to do so.
Best Regards,
Team Mastersintime.com.
Verified
Garmin Band
The purchased Band was slightly different collor then shown on photo but still fit to Garmin G1 Hurricane blue. The material looks very good and is soft to wear.
Reply from mastersintime.com
Thank you very much for taking the time to share your experience with us!
We're pleased to hear that the strap fits your Garmin G1 Hurricane Blue perfectly and that you're happy with its quality and comfortable material.
We're sorry that the colour was slightly different from what you expected based on the product photos. We appreciate you pointing this out, as your feedback helps us improve the shopping experience for our customers.
We hope you continue to enjoy your new strap and look forward to welcoming you back in the future! 😊
Kind regards,
The Masters in Time team
Verified
I was impressed with the condition of the bracelet and the care in packaging. Bracelet was the original Tag Heuer Brand and was as it was advertised. Very pleased with the purchase.
Reply from mastersintime.com
Thank you so much for your fantastic review. We are really happy that the bracelet arrived in such good condition and that the care taken with the packaging stood out to you as well. Most importantly, it is great to hear that the bracelet was exactly as advertised and turned out to be the right choice for your TAG Heuer. We hope it looks great on the watch and that you enjoy wearing it for a long time. If you ever need another strap or part, we will be very happy to help again.
Best Regards,
Team Mastersintime.com.
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- www.mastersintime.com
- Rotterdam, NLD
About
Welcome to Masters in Time, the specialist in brand-name watches since 1992. We offer an extensive collection of women's watches, men's watches, and children's watches from over 70 well-known brands f...
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