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Top positive review
26 Jul 2023
Verified review
1. I liked the construction of the gazebo quite sturdy.
2. advertise the true size after it was put together it measured 2.7mt x 3.7mt that was to the outside of the posts in both width and length
Parcels open on delivery useless parcel delivery service. First batch sent back half the order arrived and that parcel was busted. Second try two parcels arrived ok welll packed the other busted open with parts missind .check the photo this is how it arrived in the delivery truck parts missing. I am waiting for the parts missing to arrive. On reflection i wished i had not bothered buying
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Reviews for houseoftents.co.uk
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10 days ago
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Very helpful over the phone.
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7 Apr 2024
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Excellent value and service
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31 Mar 2024
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10 days ago
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V good
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2 days ago
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5 days ago
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9 days ago
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10 days ago
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11 days ago
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9 Apr 2024
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6 Apr 2024
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1 Apr 2024
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10 Apr 2024
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Broke within minutes
Very poor quality it folded like tin foil within minutes before we could even put all the sides on
The only communication received after bringing this to their attention was can I supply my post code, then nothing!
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13 days ago
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Damaged goods
The product purchased was over £600. When your paying that type of money you expect it to be delivered in perfect condition
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28 Feb 2024
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We loved our Marquee. We ordered the FLEX type 4x6 and the quality is excellent.
We had some very strong winds the next day that caused a little damage (our fault) and House of Tents sorted it all out for us with no fuss what so ever.
We would 100% come back and purchase something again.
The customer service is as also excellent and Michael in particular was efficient and helped us with everything.
:)
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19 Mar 2024
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Happy with the purchase
Timely delivery, good quality.
Area of improvement - Improve the quality of assembly instruction. Online manual and the book manual do not match. There should be separate video and instruction depending on the size ordered.
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29 Feb 2024
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Very impressed with this company, I had to make last minute changes to delivery and they sorted everything directly with the carrier as promised.
We love the product, it’s really good quality and arrived on time and exactly as described.
Would definitely use again and would recommend them to anyone.
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22 Mar 2024
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Easy to order. fast delivery. On checking contents, we discovered that one pole was damaged. We phoned the help line and a replacement was delivered within two days. We haven't erected the tent yet but the instructions are easy to follow and the structure looks to be very good.
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12 Mar 2024
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Was very surprised how quickly they delivered. There was some damaged Poles and these were replaced with in a couple of days . I can't complain about the service I received from them have not had chance to put up marquee as yet but everything seems as it should be
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13 Mar 2024
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Excellent service!
Goods arrived earlier than expected but plenty of messages to inform of date and time. Delivery driver was friendly and efficient. Goods well packed. Cannot suggest any improvement required.
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