Review summary
Customers consistently praise the fast and timely delivery of their orders, often noting that items arrived earlier than expected. The quality, sturdiness, and durability of the products receive high marks, and many reviewers appreciate the secure and protective packaging. Products are generally considered easy to assemble, and several customers highlight good value for the price. Customer service is frequently described as quick and helpful by many shoppers. Some customers, however, report imperfections or quality control issues with certain products. There are occasional complaints about slow or unresponsive customer support, particularly when handling returns or problems. A few customers encounter confusing assembly instructions or missing labeling, which complicates the setup process. While most find the packaging secure, some mention receiving damaged or opened packages. Additionally, a minority of reviewers express concerns about high prices or request more discounts.
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How Trusted Shops prevents fake reviewsReviewsPetite Amélie UK
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Verified
Delivery was super fast and I love my tube that fits in a neat bag and my teepee that also folds into a bag to store. These are just as described and will provide hours of fun.
Verified
Exceeded my expectations
Easy to order, delivery was on time and the product exceeded my expectations, excellent quality.
Verified
Verified
Looks solid and attractive -
Minimal instructions and v confusing as some parts already assembled - parts need to be labelled / numbered
Reply from Petite Amélie UK
Dear customer,
Thank you so much for your review!
We’re very happy to hear that you had a positive experience with us.
We hope you enjoy your purchase, and if you ever have any questions, our customer service team is always here to help.
Kind regards,
Team Petite Amélie
Verified
Playpen purchase
I bought a black playpen. After reading lots of reviews I was a bit hesitant to buy from this website but the delivery was super fast with DPD and the play pen is exactly as described.
Verified
Reply from Petite Amélie UK
Thank you for your five‑star review!
We’re happy to hear that everything arrived quickly and correctly.
Kind regards,
Team Petite Amélie
Verified
Really lovely product!
Really lovely product and very fast delivery. So easy to put together when it arrived, no tools required! 10/10, will order more from here.
Verified
Excellent service , quick delivery and perfect condition item. The rocking alpaca it’s just what we needed for our little ones first birthday .
Verified
Good quality and fast delivery
We were a bit worried after reading lots of reviews of Petite Amélie online but our cot arrived in a few days and in perfect condition. I also contacted them on Instagram to ask about when the mattress would be back in stock and they replied within a few days.
The cot is good quality and easy to assemble.
Verified
So pleased
Really fast delivery and so pleased with our kitchen and fridge, the quality is amazing and we just know our little one will love it for her birthday!
Verified
Great experience. Very quick delivery and item as described. Easy to assemble and all parts included.
Reply from Petite Amélie UK
Dear customer,
Thank you so much for your 5-star review!
We’re very happy to hear that you had a positive experience with us.
It means a lot to our team that you took the time to share your feedback.
We hope you enjoy your purchase, and if you ever have any questions, our customer service team is always here to help.
Kind regards,
Team Petite Amélie
Verified
Great product and service. Love that’s its 100% cotton. Just has minor stains on it but otherwise love it!
Verified
Great!
Despite the previous reviews, I had a really good experience. I ordered my daughters doll house and retro furniture set on the 18th Dec and received it 2 days later. Service was good for us :)
Verified
the company turnt the 1 star to a 5 star with the bad experience i had with them i was sent an item that wasnt theres and was disappointed after contacting them and some miscommunications they had offered to sort it out
Verified
For our first grandchild we purchased the Convertible cot bed oval Cocoon» | 70 x 140 cm | Cocoa, my daughter researched her choice and we purchased the cot bed for her.
Verified
Fantastic service!!! I ordered a few last minute Christmas gifts on Saturday afternoon and they arrived on Monday. The quality of the toys (tea party sets) and the bedsheets is superb.
Verified
Really nice toddler bed that our child loves. Excellent customer support too.
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Prompt shipping! Received my ordered baby spiral mobile very quickly. My newborn grandson loves it.
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Verified
Great Service and Resolution
Although the product came slightly damaged, the customer service was amazing. They resolved the issue quickly and professionally. Very happy with how they handled everything!
