Review summary
Customers consistently praise the high quality and durability of products, as well as the attractive and unique designs. Fast and timely delivery is highlighted as a strong point, and most customers are satisfied with the good packaging. Many also find assembly to be straightforward and easy. Additionally, customer service is often complimented for being responsive and helpful. A minority of customers mention defects or quality control issues, as well as occasional delays in delivery. Some express frustration with unclear or minimal assembly instructions, and a few report unresponsive or unsatisfactory interactions with customer service. There are also occasional reports of items arriving damaged or inadequately protected.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsPetite Amélie UK
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Verified
The castle I bought first my granddaughter is amazing. She loves it
Reply from Petite Amélie UK
Thank you for your 5-star review!
We're so happy to hear that your granddaughter loves the castle. There's nothing better than knowing our products bring so much joy and inspire imaginative play.
Thank you for sharing your experience with us. We wish your granddaughter many happy hours of fun with her castle!
Kind regards,
Team Petit Amélie
Verified
Beautiful, soft toys arrived in great time
Reply from Petite Amélie UK
Thank you so much for your wonderful review! We are delighted to hear that you are so satisfied.
Kind regards,
Team Petite Amélie
Verified
You looked after me when I emailed you
Reply from Petite Amélie UK
Thank you so much for your wonderful review! We are delighted to hear that you are so satisfied.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you for your review.
Thank you for your appreciation. It means a lot to us!
Kind regards,
Team Petite Amélie
Verified
Great product, very efficient service
Reply from Petite Amélie UK
Thank you so much for your wonderful review! We are delighted to hear that you are so satisfied.
Kind regards,
Team Petite Amélie
Verified
Great that it’s cotton. Love the look of it. High quality and robust made. Very attractive. Great size. Organic cotton would be even better from a health perspective. Would prefer a more pure baby/dusky pink. Instructions are extremely difficult to follow and the tie instructions don’t make any sense - need a QR code that you can click and shows a video of tie instructions. There are some design flaws that need improvement. The end of the poles that sit on the floor need pockets in the ground sheet to sit in which would pull the ground sheet out flat evenly and the ties need an obvious way of tying around the poles (like some eye holes). The sides of the teepee sag in, so need ties or poppers half way along the bottom edge of the teepee to attach to the ground Mat, to keep the side taut, so they don’t sag in.
Verified
Lovely gift for 1st birthday
Reply from Petite Amélie UK
Thank you for your lovely review! We're delighted to hear that the gift was so well received. For completeness, we would like to mention that this product is recommended for children aged 3 years and older. We wish you lots of fun and enjoyment with it!
Kind regards,
Team Petite Amélie
Verified
The product is excellent but delivery was poor
Reply from Petite Amélie UK
Thank you for your review.
We’re glad to hear that you’re happy with the product, but sorry that the delivery did not meet your expectations. We will look into this further to improve our service.
If you have any additional details about the delivery issue, our customer service team is ready to help.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you very much for your five-star review! We truly appreciate it.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you for your wonderful review! We're pleased to see that you are satisfied.
Kind regards,
Team Petite Amelie
Verified
Reply from Petite Amélie UK
Thank you for your wonderful review! We're pleased to see that you are satisfied.
Kind regards,
Team Petite Amelie
Verified
Reply from Petite Amélie UK
Thank you for your wonderful review! We're pleased to see that you are satisfied.
Kind regards,
Team Petite Amelie
Verified
Reply from Petite Amélie UK
Thank you for your review.
It’s wonderful to receive such a positive response from you! We’re very happy to hear that you are satisfied with both our products and our service.
Thank you for your trust, and we wish you a lovely day!
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you for your review.
It’s wonderful to receive such a positive response from you! We’re very happy to hear that you are satisfied with both our products and our service.
Thank you for your trust, and we wish you a lovely day!
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you for your review.
It’s wonderful to receive such a positive response from you! We’re very happy to hear that you are satisfied with both our products and our service.
Thank you for your trust, and we wish you a lovely day!
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you for your review.
It’s wonderful to receive such a positive response from you! We’re very happy to hear that you are satisfied with both our products and our service.
Thank you for your trust, and we wish you a lovely day!
Kind regards,
Team Petite Amélie
Verified
Verified
Love quality and fast delivery.
Reply from Petite Amélie UK
Thank you very much for your five-star review! We truly appreciate it.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you for your review. It appears that something did not meet your expectations. Please contact our customer service team, and they will be happy to assist you.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you so much for your wonderful review! We are delighted to hear that you are so satisfied.
Kind regards,
Team Petite Amélie