Review summary
Customers frequently praise the exceptionally fast deliveries and often receive their orders earlier than expected. The quality and sturdiness of the products are highlighted by most reviewers, and many also find the assembly process easy and straightforward. The ordering process is commonly described as easy, and packaging is generally considered secure and neat. Many customers also appreciate the helpful and responsive customer support. However, some customers have noted occasional flaws or quality control issues with the products. Several reviewers report slow or unresponsive communication from customer service. A number of customers mention that assembly instructions can be unclear or minimal, making the process difficult for some. Additionally, a few customers have received damaged or poorly presented packaging.
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How Trusted Shops prevents fake reviewsReviewsPetite Amélie UK
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Verified
Great!
Despite the previous reviews, I had a really good experience. I ordered my daughters doll house and retro furniture set on the 18th Dec and received it 2 days later. Service was good for us :)
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the company turnt the 1 star to a 5 star with the bad experience i had with them i was sent an item that wasnt theres and was disappointed after contacting them and some miscommunications they had offered to sort it out
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For our first grandchild we purchased the Convertible cot bed oval Cocoon» | 70 x 140 cm | Cocoa, my daughter researched her choice and we purchased the cot bed for her.
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Fantastic service!!! I ordered a few last minute Christmas gifts on Saturday afternoon and they arrived on Monday. The quality of the toys (tea party sets) and the bedsheets is superb.
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Really nice toddler bed that our child loves. Excellent customer support too.
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Prompt shipping! Received my ordered baby spiral mobile very quickly. My newborn grandson loves it.
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Likely good value for price
Nice house but a bit rough round the edges but then not expensive . Easy to put together , my first flat pack ! Took me about 1.5 hrs although instructions were easy to follow with a Numbered step by step pictured instruction
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Great Service and Resolution
Although the product came slightly damaged, the customer service was amazing. They resolved the issue quickly and professionally. Very happy with how they handled everything!
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Lovely quality
The components were well packaged and easy for two to assemble.
We didn’t need the legs so haven’t attached them.
Overall I’m very happy with it.
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Fast delivery service, nice quality rug, fits perfectly in a child bedroom ,
Reply from Petite Amélie UK
Dear customer,
Thank you so much for your 5-star review!
We’re very happy to hear that you had a positive experience with us.
It means a lot to our team that you took the time to share your feedback.
We hope you enjoy your purchase, and if you ever have any questions, our customer service team is always here to help.
Kind regards,
Team Petite Amélie
Verified
The products are gorgeous!
The products are wonderful and arrive in a timely manner.
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bought for my first gt. grandson. very pleased
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Good sturdy changing table
Changing table looks to be a sturdy piece of furniture. Packaged well and delivered as expected. One cam locknut damaged during installation so will need to source a spare.
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Very fast delivery and the rug I bought is lovely
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Thank you very much!
Claire-Melanie was extremely helpful and informative. We will certainly be a repeat customer to Petite Amelie.
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The toddler tricycle/bicycle instructions need improving, with step by step details. It would be helpful too to have small letter stickers on the parts to match the instructions.
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Very quick service and the product was excellent
Reply from Petite Amélie UK
Dear customer,
Thank you so much for your 5-star review!
We’re very happy to hear that you had a positive experience with us.
It means a lot to our team that you took the time to share your feedback.
We hope you enjoy your purchase, and if you ever have any questions, our customer service team is always here to help.
Kind regards,
Team Petite Amélie
Verified
Interesting and durable toys that spark the imagination. Lovely design
Interesting and durable toys . My grandchildren love the wooden dolls and we have several families of them