Review summary
Customers consistently praise the professionalism and courteous manner of the staff and installers, as well as their helpfulness, knowledge, and support throughout the sales and installation process. The quality of products and workmanship is frequently described as excellent or superior, leading to high satisfaction. Installation is generally regarded as smooth, tidy, and efficient, with fitters often exceeding expectations. Customers also appreciate the design assistance and collaborative approach, finding solutions tailored to their needs. Some customers, however, report occasional gaps in communication and updates, particularly regarding tracking and setting expectations. Delivery speed and reliability receive mixed feedback, with some customers experiencing delays or receiving damaged goods.
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