Reviews for mowers-online.co.uk are consistently positive. Customers frequently praise the fast delivery, helpful and responsive customer service, a wide range of products and spare parts, efficient resolution of order or product issues, an easy-to-use website, and competitive pricing. Many also felt well-informed thanks to regular status updates.
However, a minority of customers experience delays or issues with shipping companies. Some reviewers note inconsistent communication or unreturned calls from customer service, and others report slow or unclear updates, particularly regarding delivery times or stock issues. A few also mention minor difficulties finding specific items on the website and express a desire for an even broader inventory.
This text was automatically created by an AI system from user reviews.
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Reviews for mowers-online.co.uk
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1 Reviews
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1 Reviews
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1 Reviews
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1 Reviews
Sort your Web site out and still not got my part
Answer by mowers-online.co.uk
Hi,
According to the Royal Mail tracking your part was delivered on the 19th June. if you haven't received it please contact us on sales@mowers-online.co.uk
Kind regards
The Mowers Online Team
Community member
1 Reviews
not a great experience
Ordered a replacement battery charger for a battery operated lawnmower, to be able to use it.... (needed quickly) The delivery time was woeful - the website showed a 2 to 3 day delivery and was 3+ weeks
Community member
1 Reviews
Pull cord to Short to reach the handle also not in line with handle.
Community member
1 Reviews
Ordered mower bag and frame. No email for confirmation of order, delivery date, that there had been an attempt at delivery or even to re-attempt the delivery.
But I do have 20+ new promotional emails cluttering my inbox.
I had to email them and got a response after 2 days.
Answer by mowers-online.co.uk
Hi,
Thanks for your review. We've checked our email system and it would appear that the email address you entered when placing your order was invalid and our order confirmation email, dispatch email and account opening email were all unable to be delivered as a result.
Looking at your physical address and your email address it would suggest that you missed the "a" out of the first part of your email address when entering it into our system.
Our promotional email system is a different system and it would appear that you entered the correct email address into that system.
Kind regards
The Mowers Online Team
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1 Reviews
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1 Reviews
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1 Reviews
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1 Reviews
I am still waiting for my goods,i have emailed,,messaged several times but nothing has happened yet.
Community member
1 Reviews
DO NOT USE, they will screw you even if they deliver a machine that doesn’t work! Awful company!!!
Answer by mowers-online.co.uk
Hi,
Thanks for your review. Whilst we understand your frustration, returning a machine because you change your mind does incur a cost which you are liable for.
Kind regards
The Mowers Online Team
Community member
1 Reviews
Worst Experiance dealing with a company
Community member
1 Reviews
Part missing and never gets sent
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1 Reviews
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2 Reviews
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1 Reviews
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