Reviews for mowers-online.co.uk are consistently positive. Customers frequently praise the fast delivery, helpful and responsive customer service, a wide range of products and spare parts, efficient resolution of order or product issues, an easy-to-use website, and competitive pricing. Many also felt well-informed thanks to regular status updates.
However, a minority of customers experience delays or issues with shipping companies. Some reviewers note inconsistent communication or unreturned calls from customer service, and others report slow or unclear updates, particularly regarding delivery times or stock issues. A few also mention minor difficulties finding specific items on the website and express a desire for an even broader inventory.
This text was automatically created by an AI system from user reviews.
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I was ripped off by your delivery system and you couldn't even be bothered to reply to my message
Community member
1 Reviews
I ordered the mower in February for the spring mowing season. The mower was promised several times but failed to arrive. We finally discovered that you were waiting for batteries to arrive before it was shipped. We finally got it in late May.
More honesty would have been welcome about when we were likely to receive the delivery ( we stayed in one time to receive deliveryu but we discovered later that it hadn't even been shipped
Community member
1 Reviews
Delivery took more than 10 days
Community member
1 Reviews
Attachments done work, mailed and no reply
Community member
1 Reviews
Community member
1 Reviews
Poor after sales
They said I had ordered the wrong blade for my lawn mower and would not then send me the correct one. Had to pay the return postage for the alleged wrong order
Community member
1 Reviews
Community member
1 Reviews
long time for delivery
Community member
1 Reviews
Community member
1 Reviews
I hate the mower, it is useless and a complete waste of money. I have tried it twice but I don't suppose I will every use it again.
Community member
1 Reviews
Ordered mower which came in stock 4th may, money taken from my account. I was informed it would be dispatched on the 4th May. I had to contact the company on 2 separate occasions to ask when I would receive the mower. The company never kept me up to date. Both times they gave a delivery date which came and went without any communication on the delivery date. Received notification 21st may that I would have delivery on the 22nd May.
Community member
1 Reviews
I have emailed mowers online and asked to be sent of copy of invoice / proof of payment. Not received
Answer by mowers-online.co.uk
Hi,
Thanks for your review. Having checked our system we can see that you requested the invoice at 6:36PM on the 9th July and our colleague Aly sent a copy of the invoice to you at 7:46AM on the 10th July.
Have you checked your spam or junk folder as it may be in there? If not please could you email us at sales@mowers-online.co.uk and we can post a copy of your invoice to you.
Kind regards
The Mowers Online Team
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