myfabrics.co.ukReviews

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myfabrics.co.uk- Logo - reviews
myfabrics.co.uk- Logo - reviews

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fabfab GmbH
Osterbrooksweg 35-45
22869 Schenefeld
Germany
Trade register
Amtsgericht Pinneberg HRB 9847 PI
Authorised representative
Dr. Andreas Seifert

Reviews for myfabrics.co.uk

4.42/5.00
Good
How is the rating calculated?

994 reviews in the last 12 months

74 %
13 %
4 %
3 %
7 %
6,414 total reviews

the most relevant positive review


Show all positive reviews
3 months ago
Excellent ordering service, product and very prompt delivery. The only complaint I have is with the carrier DHL. My parcel was delivered when I was 100 miles away. The driver left it on my door step, knocked on the door, immediately walked away and never looked back. According to my package tracking, the parcel was signed for by me when in actual fact NO-ONE SIGNED FOR IT. I have photographic evidence from my  Ring CCTV. Fortunately I was able to get my daughter to put the parcel in the house. DHL drivers have done this before. They never even try to leave it safely with a neighbour. I have reported this to DHL, but have had no response. If my order had been stolen, who would have been held to account? I thought you should know that this carrier cannot be trusted.
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the most relevant critical review


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3 months ago
Firstly I waited just over 5 weeks before I asked them where was my order(giving enough covid time) and it was only then the sent it out leaving me to think that had I not contacted them my order may have never been sent out. Then when it arrived I honestly couldn't believe that it was £20 for 4 zips!!!!! The description of the zips was very poor and vague so I assumed that the price of almost £5 was for a pack or a set of zips and because I needed many I ordered 4, it was horrifying to see that the price was individual and to make matter worst it's the poorest quality! Thank goodness I bought a pack on ebay for £14 that contained 75 good quality ones! The fabric is ok, a bit dull in colour but it's ok. Had i not waited so long for it in the first place I would've sent it right back! I WILL NEVER EVER BUY FROM THIS STORE AGAIN PURE ROBBERY P.s the thread for almost £4 is worth less than £0.99 on other sites
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Read the most relevant positive or most relevant critical review

Positive
Critical
Show all positive reviews
3 months ago
Excellent ordering service, product and very prompt delivery. The only complaint I have is with the carrier DHL. My parcel was delivered when I was 100 miles away. The driver left it on my door step, knocked on the door, immediately walked away and never looked back. According to my package tracking, the parcel was signed for by me when in actual fact NO-ONE SIGNED FOR IT. I have photographic evidence from my  Ring CCTV. Fortunately I was able to get my daughter to put the parcel in the house. DHL drivers have done this before. They never even try to leave it safely with a neighbour. I have reported this to DHL, but have had no response. If my order had been stolen, who would have been held to account? I thought you should know that this carrier cannot be trusted.
Read more
Show all critical reviews
3 months ago
Firstly I waited just over 5 weeks before I asked them where was my order(giving enough covid time) and it was only then the sent it out leaving me to think that had I not contacted them my order may have never been sent out. Then when it arrived I honestly couldn't believe that it was £20 for 4 zips!!!!! The description of the zips was very poor and vague so I assumed that the price of almost £5 was for a pack or a set of zips and because I needed many I ordered 4, it was horrifying to see that the price was individual and to make matter worst it's the poorest quality! Thank goodness I bought a pack on ebay for £14 that contained 75 good quality ones! The fabric is ok, a bit dull in colour but it's ok. Had i not waited so long for it in the first place I would've sent it right back! I WILL NEVER EVER BUY FROM THIS STORE AGAIN PURE ROBBERY P.s the thread for almost £4 is worth less than £0.99 on other sites
Read more

What other customers say about their experience with myfabrics.co.uk

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14 days ago
The fabric I ordered was beautiful, but the customer service not so good. Because of the way the fabric was sent, I was short material. There is no way to contact customer service other than email. The phone number is always engaged and it has been well over a week with nothing but an automated response to my query. I spent a lot of money on this fabric for curtains and expect better service.
 Verified review|
22 days ago
excellents fabrics, excellent quality, it is my second order, in the first order I had to wait a long time for them to be dispatched, it takes longer to dispatch the fabrics for delivery than it took the mail company to deliver, the second time all excellent , fast delivery and I am very happy with my fabrics, thank you very much😊
 Verified review|
22 days ago
I received my order in good time and the material was good quality. However I also ordered a pair of pinking scissors which did not cut. I returned these and have just been told I have been refunded for the item but they were never fit for purpose and I am out of pocket for the postage to return them. This is not satisfactory
 Verified review|
5 days ago
Great value product, delivered in a short time. Very happy with the quality as I was nervous about selecting a fabric online. Helpful information about the fabric on the website. The product I bought was out of stock for a long time but I waited and eventually there was enough in stock for my project. Very happy!
 Verified review|
1 month ago
I never thought I would find a light bulb for my sewing machine. I was ecstatic to find one and it is the right one. Sewing machine needles just right. Forgot to get sewing machine oil, so that’s next on the list. Delivery on time. Looking forward to getting fabrics next.
 Verified review|
17 days ago
The choice of fabrics and reliable delivery is great . The ordering system is confusing ad things like flat rate postage is unclear and confusing. You have to spend an awful lot to get postage bargains so they are not really that good value.
 Verified review|
1 month ago
Excellent communications regarding order transit, but customer services don't respond to queries, although this may be due to Covid-related staff shortages. The quality of their products is outstanding however, which is what counts!
 Verified review|
3 days ago
The material to cover my dining chairs is of excellent quality and I am very pleased with it. Also the delivery was much quicker than the original date quoted. Would definitely order from them again.
 Verified review|
1 month ago
Had a few unhappy experiences on line lately, glad to say this was the opposite. Good communication regarding status of the order with quick despatch and delivery of my material
 Verified review|
7 days ago
Material as described and it arrived very quickly. It is difficult deciding on material on line, but the descriptions are fair and indicate what the material can be used for.
 Verified review|
14 days ago
Navigating around Myfabrics site is excellent. Putting in to the search bar what your looking for or a description it always comes up with what your looking for.
 Verified review|
20 days ago
At this moment in time, I can't suggest anything could be better. Considering the current circumstances with Covid, everything was delivered very promptly.
 Verified review|
21 days ago
Your service was very quick tracking was very precise. The fabric was very very pleasing. Can’t wait to go to work with the project
 Verified review|
24 days ago
Great range of choice, lovely fabrics. Some fabrics that shows coming soon have suddenly disappeared so can be a bit confusing
 Verified review|
1 month ago
Great service. Fabrics first class. Have been using this company for a while. Never let me down. Quick delivery.
 Verified review|
24 days ago
Good price, good product as described and delivered OVER the exact measurement requested by almost 500mm
 Verified review|
4 days ago
Excellent quality fabric and superb dispatch and delivery service within a week (from Germany!)
 Verified review|
22 days ago
Love the quality of the fabric. Kept up to date with delivery which is a must in current days!
 Verified review|
1 month ago
The fabric is perfect for making jeans for my husband and son. The delivery is quick also.
 Verified review|
23 days ago
excellent service - good range of fabrics. good search facility- alway fresh and updated
 Verified review|