Certificate for myfabrics.co.uk

No. X81C0637E8CD35B4D7FC6F71C77984796
 

Approved on
08/07/2011
Valid until
07/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for myfabrics.co.uk



Good

4.35/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 883 Trusted Shops reviews collected in the last 12 months.
In total, myfabrics.co.uk has already collected 4,133 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/06/2018
Date of order
12/06/2018
21/06/2018
Very pleased with material and deliver
5.00
Excellent

Date of publication
21/06/2018
Date of order
14/06/2018
21/06/2018
Excellent service from start to finish
5.00
Excellent

Date of publication
21/06/2018
Date of order
14/06/2018
21/06/2018
Have used myfabrics for sometime now and delivery & goods have been excellent, have only had to contact customers service once in all this time and that was excellent too.
5.00
Excellent

Date of publication
21/06/2018
Date of order
08/06/2018
21/06/2018
Great fabric, delivered quickly
5.00
Excellent

Date of publication
20/06/2018
Date of order
13/06/2018
20/06/2018
Prompt delivery. Nice fabrics but not quite what I was looking for.
1.00
Very Poor

myfabrics.co.uk replies: 21/06/2018
Dear customer, Thank you very much for your review. We are very sorry that your samples were not what you were looking for. Maybe you'll find another one in our vast product range? Sincerely yours, myfabrics.co.uk

Date of publication
20/06/2018
Date of order
13/06/2018
20/06/2018
The quality of the fabric I've ordered has been very good so far.
Delivery is a bit slow hence the 4 stars but in saying that I didn't realise myfabrics were in Germany due to the site being addressed as .co.uk. I have used them several times and can honestly say the 2 later comments are the only things I can complain about.
4.67
Excellent

Date of publication
20/06/2018
Date of order
12/06/2018
20/06/2018
Fabrics are excellent quality and wonderful price
5.00
Excellent

Date of publication
20/06/2018
Date of order
19/05/2018
20/06/2018
Great
5.00
Excellent

Date of publication
19/06/2018
Date of order
11/06/2018
19/06/2018
First I'd ordered some samples and they arrived very quickly and were exactly what I was looking for. Ordered another 4m and am very happy with both the product and the price. I found the site easy to deal with and easy to order from. Prices were very good. Would definitely order from them again.
5.00
Excellent

Date of publication
19/06/2018
Date of order
12/06/2018
19/06/2018
fabric arrived very quickly. efficient service and good value.
5.00
Excellent

Date of publication
19/06/2018
Date of order
11/06/2018
19/06/2018
quick delivery. goods as described
5.00
Excellent

Date of publication
19/06/2018
Date of order
21/05/2018
19/06/2018
Fantastic customer service -prompt reply to email
5.00
Excellent

Date of publication
19/06/2018
Date of order
12/06/2018
19/06/2018
Great service and fast delivery
5.00
Excellent

Date of publication
18/06/2018
Date of order
11/06/2018
18/06/2018
Didn’t realise on ordering that company based inGermany. Will not be buying from here again as all the fabrics I really wanted were sold out when advertised as new stock
4.67
Excellent

Date of publication
18/06/2018
Date of order
01/06/2018
18/06/2018
Very happy with the excellent service throughout. I am so happy I have found this on line shop I can heartily recommend it to everyone that loves to sew/create using fabrics and haberdashery. Thank you so much.
5.00
Excellent

Date of publication
17/06/2018
Date of order
01/06/2018
17/06/2018
Lovely quality fabric might take a bit longer than some firms for delivery but other than that excellent value
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Very impressed all round. Have already recommended you to some of my friends.
5.00
Excellent

Date of publication
16/06/2018
Date of order
06/06/2018
16/06/2018
Fantastically quick, just as described. Very happy
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Customer services very responsive, quick delivery and beautiful fabric.
5.00
Excellent

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
They weren't particularly helpful with colour matching my zip to the fabric, I received 2 black zips instead of 1 black and 1 navy and the fabric was described as smooth to the touch, which I'd disagree with, although I didn't take up their fabric sample service. It's doubtful I'll use them again.
3.00
Fair

Date of publication
13/06/2018
Date of order
05/06/2018
13/06/2018
I was not happy with the delivery. When I tracked my order on Monday it stated that it was delivered successfully & the persons name that received it was Reid I do not know anyone with that name so didn't know where my parcel was left, it also said that it was delivered at 2 o'clock I was at home at that time.
My neighbour brought it in later that night it had been left at his backdoor.
5.00
Excellent

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
customer service could be better
4.67
Excellent

Date of publication
12/06/2018
Date of order
04/06/2018
12/06/2018
I ordered the fabric on Tuesday and received it on Thursday. Absolutely brilliant service and the fabric is lovely too
5.00
Excellent

Date of publication
12/06/2018
Date of order
05/06/2018
12/06/2018
Excellent service, fast delivery, happy with my purchase,thanks
5.00
Excellent

Date of publication
11/06/2018
Date of order
31/05/2018
11/06/2018
I only gave a 4 for delivery because it was a bit delayed but they did at least inform me of this. So 5 stars for everything else.
4.67
Excellent

Date of publication
11/06/2018
Date of order
19/05/2018
11/06/2018
Xxxxxx
5.00
Excellent

Date of publication
10/06/2018
Date of order
29/04/2018
10/06/2018
Delivery was not on time, and customer service does not reply on time. Goids are great, and everything is as I ordered, but it took more than a month for a delivery...
3.00
Fair

Date of publication
09/06/2018
Date of order
02/06/2018
09/06/2018
I have only received samples so far, not ready to order yet but probably will.
4.33
Good

Date of publication
08/06/2018
Date of order
25/05/2018
08/06/2018
Still waiting for my order after two weeks
1.00
Very Poor

myfabrics.co.uk replies: 12/06/2018
Dear customer, Thank you very much for your review. You ordered a fabric with a delivery time of 16 - 18 working days which you can see in the item description. Your order was delivered to you after 11 working days. Sincerely yours, myfabrics.co.uk

Date of publication
08/06/2018
Date of order
16/05/2018
08/06/2018
The goods arrived in good order. Took a little longer than some suppliers as they came from Germany, but I was informed of this and they arrived within the timescale advised. I would happily use myfabrics again.
4.67
Excellent

Date of publication
08/06/2018
Date of order
31/05/2018
08/06/2018
Lovely fabric promptly delivered, thank you.
5.00
Excellent

Date of publication
07/06/2018
Date of order
31/05/2018
07/06/2018
Good products, you have to think well in advance as delivery takes a while
4.67
Excellent

Date of publication
06/06/2018
Date of order
30/05/2018
06/06/2018
Great fabric which is good value and a pleasure to work with.
5.00
Excellent

Date of publication
06/06/2018
Date of order
30/05/2018
06/06/2018
Always lovely fabrics , great quality
5.00
Excellent

Date of publication
06/06/2018
Date of order
30/05/2018
06/06/2018
The fabrics I have received have all been of excellent quality and a pleasure to sew. The customer service has been excellent and I have been kept well informed of my orders progress. Thank you for an great customer experience.
5.00
Excellent

Date of publication
06/06/2018
Date of order
27/05/2018
06/06/2018
Goods as described, great to be able to trace delivery and all as expected really pleased with purchase.
5.00
Excellent

Date of publication
06/06/2018
Date of order
30/05/2018
06/06/2018
Sent my sample fabrics on time - fabrics look great as well - I look forward to placing my order soon
5.00
Excellent

Date of publication
05/06/2018
Date of order
28/05/2018
05/06/2018
Always quick delivery and fantastic fabrics
5.00
Excellent

Date of publication
04/06/2018
Date of order
27/05/2018
04/06/2018
My parcel arrived much quicker than suggested when I placed my order but the tracking information showed it damaged in transit.
When it was delivered there was a small tear in the plastic.
4.67
Excellent

Date of publication
04/06/2018
Date of order
28/05/2018
04/06/2018
Always great quality fabric. Efficient and prompt delivery.
5.00
Excellent

myfabrics.co.uk customer reviews

myfabrics.co.uk

myfabrics.co.uk was certified by Trusted Shops on 08/07/2011.

Contact
Osterbrooksweg 35-45
22869 Schenefeld
Germany
Tel: +44 2033265482
(Mo-Fr: 8.30 - 16:00 h)
Fax: +49 (0) 40 771 880 61
support@myfabrics.co.uk
myfabrics.co.uk
Owner
fabfab GmbH
Osterbrooksweg 35-45
22869 Schenefeld
Germany
Trade register
Amtsgericht Pinneberg HRB 9847 PI
Authorized representative
Dr. Andreas Seifert
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with myfabrics.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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