Certificate for myfabrics.co.uk

No. X81C0637E8CD35B4D7FC6F71C77984796
 

Approved on
08/07/2011
Valid until
07/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for myfabrics.co.uk



Good

4.42/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 998 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,921 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
24/02/2018
Date of order
16/02/2018
24/02/2018
Very quick & efficient service - everything correct.
5.00
Excellent

Date of publication
23/02/2018
Date of order
16/02/2018
23/02/2018
Fast delivery, great service.
5.00
Excellent

Date of publication
23/02/2018
Date of order
14/02/2018
23/02/2018
I’ve used my fabrics several times now. I love the extensive range of fabrics and accessories that they have. I love to browse through the choices. I pick out a fabric, then decide on which pattern I’m going to use it on.
So many choices, so little time.
5.00
Excellent

Date of publication
22/02/2018
Date of order
07/02/2018
22/02/2018
I placed my order on 7 February. Despite two subsequent emails to MyFabrics my order had still not been received by 15 February so I resorted to Messenger and eventually received information that the order would be dispatched on 16 February. It was eventually delivered 20 February

In short, acceptable product but very, very poor Customer Service.
2.00
Poor

Date of publication
22/02/2018
Date of order
30/01/2018
22/02/2018
Great choice of fabrics, delivery in expected timescale. All good would use again
5.00
Excellent

Date of publication
21/02/2018
Date of order
14/02/2018
21/02/2018
Well pleased with the fabrics from you.
5.00
Excellent

Date of publication
21/02/2018
Date of order
07/02/2018
21/02/2018
Delivery was fast and fabrics look good. Will be shopping again.
5.00
Excellent

Date of publication
21/02/2018
Date of order
14/02/2018
21/02/2018
As usual a perfect company to do business with
5.00
Excellent

Date of publication
20/02/2018
Date of order
13/02/2018
20/02/2018
Very pleased gourous fabric and quick delivery
5.00
Excellent

Date of publication
20/02/2018
Date of order
13/02/2018
20/02/2018
Excellent.
5.00
Excellent

Date of publication
20/02/2018
Date of order
13/02/2018
20/02/2018
Lovely selection of fabrics with fast delivery
5.00
Excellent

Date of publication
20/02/2018
Date of order
08/02/2018
20/02/2018
Very happy with the fabrics, speed of delivery and the result achieved
5.00
Excellent

Date of publication
20/02/2018
Date of order
12/02/2018
20/02/2018
Getting a response from customer service is difficult
4.33
Good

Date of publication
19/02/2018
Date of order
27/01/2018
19/02/2018
Waited over a week for goods to arrive,but it was worth the wait.
Now making a fleece fringed quilt.
4.33
Good

Date of publication
19/02/2018
Date of order
12/02/2018
19/02/2018
Very good got my material very quickly
5.00
Excellent

Date of publication
19/02/2018
Date of order
08/02/2018
19/02/2018
Choices were excellent. The order arrived in great time. Only complaint was that samples took a long time to arrive and as suggested you did need to actually see the materials before buying.
4.67
Excellent

Date of publication
19/02/2018
Date of order
09/02/2018
19/02/2018
I recommend this fabric shop for everybody. I am satisfied with fabrics very much. Moreover, I had a big problem with paying (I payed the sum twice) that was my own fault, but the sales assistant was very helpful and solved my problem the next day after I asked for help.
5.00
Excellent

Date of publication
17/02/2018
Date of order
10/02/2018
17/02/2018
Good
5.00
Excellent

Date of publication
17/02/2018
Date of order
01/02/2018
17/02/2018
Very good quality goods at a reasonable price, and the delivery was fast.
5.00
Excellent

Date of publication
16/02/2018
Date of order
03/02/2018
16/02/2018
Great fabrics as usual. Delivery did take longer this time though. Thanks
4.67
Excellent

Date of publication
15/02/2018
Date of order
01/02/2018
15/02/2018
I always return
A great company to deal with
5.00
Excellent

Date of publication
14/02/2018
Date of order
07/02/2018
14/02/2018
Quality fabric. Lovely colours
5.00
Excellent

Date of publication
13/02/2018
Date of order
06/02/2018
13/02/2018
Great service thank you
5.00
Excellent

Date of publication
13/02/2018
Date of order
06/02/2018
13/02/2018
Samples and ordered fabric great and arrived quickly
5.00
Excellent

Date of publication
13/02/2018
Date of order
19/01/2018
13/02/2018
I did not receive the item I ordered. I was sent a different item (completely different item) by mistake. I contacted the company immediately and have contacted them several more times in the last 2 weeks but have heard nothing from them whatsoever. They do not respond to emails and do not answer their phone. If there was a zero starts option I would choose it
1.67
Poor

Date of publication
12/02/2018
Date of order
05/02/2018
12/02/2018
Wonderful quality fabric as always, however 1 item not included in delivery. No information received regarding missing item since.
4.33
Good

Date of publication
12/02/2018
Date of order
04/02/2018
12/02/2018
Only my first order but arrived promptly. Fabric as described. Perfect for showing off my wood craft.
4.00
Good

Date of publication
11/02/2018
Date of order
11/02/2018
11/02/2018
Fast efficent delivery. Good qauilty fabric
5.00
Excellent

Date of publication
10/02/2018
Date of order
03/02/2018
10/02/2018
Superb company to do business with. Great descriptions of the fabric and uses, fabulous selection. I am a returning happy customer. Thank you xx
5.00
Excellent

Date of publication
10/02/2018
Date of order
03/02/2018
10/02/2018
Prompt service quality goods
5.00
Excellent

Date of publication
10/02/2018
Date of order
03/02/2018
10/02/2018
Lovely fabrics and super customer service and delivery service.
5.00
Excellent

Date of publication
10/02/2018
Date of order
10/02/2018
10/02/2018
The quality of fabric has been outstanding. Only complaint to date, my last order my fabric and packaging from one of my items fraid and it was all over my fabric and sealed outside of package fraid fabric.
4.67
Excellent

Date of publication
09/02/2018
Date of order
09/02/2018
09/02/2018
Delivery: please specify receiver phone number next time. It is required by shipping provider.
Good: the fabric is good, but not what I need. However, I bought just for test. Because I was seeking for the fleece of specific density.
Customer service: excellent. Helped to solve all my questions and problems with the order.
4.33
Good

Date of publication
08/02/2018
Date of order
01/02/2018
08/02/2018
Consistently excellent.
5.00
Excellent

Date of publication
08/02/2018
Date of order
31/01/2018
08/02/2018
Always a pleasure opening the packages from Myfabrics.
5.00
Excellent

Date of publication
08/02/2018
Date of order
21/01/2018
08/02/2018
Long wait for samples but a good selection and we really did need to see the colours in the real.
3.33
Fair

Date of publication
07/02/2018
Date of order
26/01/2018
07/02/2018
You get what it say,s on the "Bolt"
5.00
Excellent

Date of publication
07/02/2018
Date of order
15/01/2018
07/02/2018
Very good service , and lovely dress fabric. Thank you.
3.67
Good

Date of publication
06/02/2018
Date of order
08/01/2018
06/02/2018
Excellent service. Great fabric well wrapped & delivered very quickly. I’m really happy, really impressed & will definitely use again. I recommend this company.
5.00
Excellent

Date of publication
05/02/2018
Date of order
30/12/2017
05/02/2018
Ordered 30 Dec, still waiting for order on 16 Jan. order turned up on 21st Jan.
4.67
Excellent

myfabrics.co.uk customer reviews

myfabrics.co.uk

myfabrics.co.uk was certified by Trusted Shops on 08/07/2011.

Contact
Osterbrooksweg 35-45
22869 Schenefeld
Germany
Tel: +44 2033265482
(Mo-Fr: 8.30 - 16:00 h)
Fax: +49 (0) 40 771 880 61
support@myfabrics.co.uk
myfabrics.co.uk

Owner
fabfab GmbH
Osterbrooksweg 35-45
22869 Schenefeld
Germany
Trade register
Amtsgericht Pinneberg HRB 9847 PI
Authorized representative
Dr. Andreas Seifert
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with myfabrics.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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