Certificate for myfabrics.co.uk

No. X81C0637E8CD35B4D7FC6F71C77984796
 

Approved on
08/07/2011
Valid until
07/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for myfabrics.co.uk



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,609 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,416 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I have not received the package , despite when I checked the delivery details it states that it has been delivered
1.00
Very Poor

quick efficient good quality
5.00
Excellent

Unfortunately I didn't get the fabric I ordered. I was sent crepe with same front and back and I had ordered crepe with reversible satin back. I needed the fabric quickly so used it without complaining. My mistake.
4.00
Good

i will not be ordering from this company again.
1.00
Very Poor

love the service provided.
5.00
Excellent

Beautiful fabric and print. The colours are lovely. A joy to work with
5.00
Excellent

Found what I was looking for, ordered without difficulty and it was delivered on the date given. Only downside is the cost of delivery. My items were not expensive so delivery charge was almost as much.
4.67
Excellent

Good always delivered on time and as ordered. Fabrics are always lovely.

The website is NOT good now. It is difficult to identify exactly what you want. It takes too much time looking through ALL the fabrics. The sort functions do not Function. A review of website might be in order :)
4.67
Excellent

Very fast service
Kept me upto date with emails
5.00
Excellent

I love the fabrics and the customer service is great, I just wish the delivery was faster.
3.67
Good

I ordered 100 cotton thinking it would be if good quality. Upon arrival the material was very thin and not at all what I'd expected. It was to be used for cushion covers, but could see through the fabric and difficult to stitch too. I won't be ordering again from this company
2.67
Fair

myfabrics.co.uk replies: 14/08/2017
Dear customer, Thank you very much for your review. We are very sorry that you are not satisfied with your order. To avoid disappointment with the colour or quality of the fabrics we recommend our sample service before ordering the actual fabric. We also have a 14 day return policy starting from the day the parcel was accepted. Sincerely yours, myfabrics.co.uk

Cannot complain about the quality of the fabric, its excellent. However, every time I place an order, I have to chase up delivery. One of the items ordered was faulty and could not be shipped, but they failed to notify me, which they should have done as soon as they knew instead of waiting contact from me.
3.00
Fair

I have only requested samples so but I am placing an order very soon. The 2 stretch lace fabrics were of excellent quality, just what I was looking for to compliment a special crushed stretch velour. I design and make costumes for a dance studio soon to be performing in festivals. I shall certainly use this site as my first choice Thank you Myfabrics
4.33
Good

I'm happy customers.I had so many orders with you and always I was happy. Happy with goods with delivery and with customers services. So I recommend you to my friends who already purchased some fabulous fabrics.
5.00
Excellent

Have used my fabrics on several occasions and always delighted with the fabrics
5.00
Excellent

Always satisfied with my fabrics
5.00
Excellent

Excellent service and quality fabrics...as ever
5.00
Excellent

Wonderful service, quick delivery and goods just as described
5.00
Excellent

I have had no problems and I can only praise the service I have had.
4.67
Excellent

Very good delivery. Fabric is lovely but I have found a hole in one metre length Overall I would use them again
4.67
Excellent

Fast delivery
5.00
Excellent

This site has fired up my crafting engine and I can be found sewing- sewing-sewing
5.00
Excellent

The usual brilliant service
5.00
Excellent

Ordered samples from them. Fabrics from the samples were good quality and shipping took 5 days
4.00
Good

I am pleased with all materials bought,it's a pleasure doing buisiness with you, thank you.
5.00
Excellent

Huge range of fabrics at very reasonable price, although delivery quoted 7-10 days the fabric arrived within 7 days.
5.00
Excellent

Excellent shop. Always superior quality goods, fast service, and very competitive prices. The range of goods is amazing too.
5.00
Excellent

My order arrived quicker than my UK orders Very pleased with the service and quality of the goods.
5.00
Excellent

low rating due to small size of fabric samples - they are too small to make any decision on patterns or colours
2.50
Fair

myfabrics.co.uk replies: 08/08/2017
Dear customer, Thank you very much for your review. We are very sorry that you are not satisfied with our sample service. Due to logistical reasons, our samples have a size of 8 per 8 cm. This should be sufficient to check the main colour and the quality of the fabric. Sincerely yours, myfabrics.co.uk

Fabric of excellent quality, true to description. Prompt delivery.
5.00
Excellent

Well packaged. Very pleased with the quality of the fabrics.
4.33
Good

Good description on the website and speedy delivery.Fabric just as I expected.
5.00
Excellent

Very happy with my purchase.
5.00
Excellent

Lovely material and very good service.
4.00
Good

I've been buying small quantities of fabric from myfabrics for around 4 years now and I've loved everything I've had. I've never had lost or late deliveries so I'm delighted with the company and will buy from them many more times.
5.00
Excellent

fast delivery and well wrapped a very good service all round
5.00
Excellent

Excellent fabric and quick despatch. No contact required with Customer Services so haven't scored on that aspect.
5.00
Excellent

Excellent quality fabric delivered very quickly
5.00
Excellent

Excellent service, Order arrived early, very pleased with our selection of Fabrics, we will definitely order from Myfabrics again.
5.00
Excellent

No problems. Great fabrics.
5.00
Excellent

myfabrics.co.uk customer reviews

myfabrics.co.uk

myfabrics.co.uk was certified by Trusted Shops on 08/07/2011.

Contact
Osterbrooksweg 35-45
22869 Schenefeld
Germany
Tel: +44 2033265482
(Mo-Fr: 8.30 - 16:00 h)
Fax: +49 (0) 40 771 880 61
support@myfabrics.co.uk
myfabrics.co.uk

Owner
fabfab GmbH
Osterbrooksweg 35-45
22869 Schenefeld
Germany
Trade register
Amtsgericht Pinneberg HRB 9847 PI
Authorized representative
Dr. Andreas Seifert
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with myfabrics.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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