Certificate for tringastro.co.uk

No. XD5B7DF02544A00B3B20BADF73108D3D3
 

Approved on
07/10/2016
Valid until
06/10/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for tringastro.co.uk



Excellent

4.94/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 640 Trusted Shops reviews collected in the last 12 months.
In total, tringastro.co.uk has already collected 1,515 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/08/2019
Date of order
10/08/2019
20/08/2019
Excellent service - a hiccup with the order (manufacturer problem not Tring's fault) was swiftly and smoothly rectified. Advice when sought about specification of binoculars was excellent and impartial. A very personal service
5.00
Excellent

Date of publication
18/08/2019
Date of order
02/08/2019
18/08/2019
Very fast delivery, excellent customer service.Highly recommended
4.67
Excellent

Date of publication
17/08/2019
Date of order
07/08/2019
17/08/2019
Excellent product. Delivered very swiftly.
5.00
Excellent

Date of publication
16/08/2019
Date of order
17/07/2019
16/08/2019
Tring Astronomy's customer service was excellent, even though I returned the item as it was an unwanted present.
5.00
Excellent

Date of publication
16/08/2019
Date of order
08/08/2019
16/08/2019
Received excellent and patient advice from them before purchasing. On arrival, there was a small issue with the telescope (which shipped directly from the UK distributor). I received rapid and attentive help from Tring (within 15 mins of my email, outside of business hours, and while they were on holiday). Issue quickly resolved. Amazing. Would recommend and definitely use again.
5.00
Excellent

Date of publication
15/08/2019
Date of order
08/08/2019
15/08/2019
The treatment which I have received from the personnel, during my transaction, has been nothing less than first class,
I truly appreciate the help and advice-given from both Neil and Jane.
In my dealings with them I always felt that I was in safe hands.
5.00
Excellent

Date of publication
14/08/2019
Date of order
06/08/2019
14/08/2019
Really good service, will shop with them again.
5.00
Excellent

Date of publication
14/08/2019
Date of order
04/08/2019
14/08/2019
Goods ordered on a Sunday evening and delivered on the Tuesday morning Excellent service
5.00
Excellent

Date of publication
13/08/2019
Date of order
06/08/2019
13/08/2019
Item was dispatched and arrived promptly. All excellent.
5.00
Excellent

Date of publication
13/08/2019
Date of order
06/08/2019
13/08/2019
Best price, best service.
5.00
Excellent

Date of publication
13/08/2019
Date of order
06/08/2019
13/08/2019
Nice shop cared about my own requirements
5.00
Excellent

Date of publication
12/08/2019
Date of order
05/08/2019
12/08/2019
Excellent product and excellent price
5.00
Excellent

Date of publication
12/08/2019
Date of order
05/08/2019
12/08/2019
Great product, excellent price and fantastic service
5.00
Excellent

Date of publication
12/08/2019
Date of order
05/08/2019
12/08/2019
Super web site and easy to order. Goods delivered promptly and in good condition. Excellent service.
5.00
Excellent

Date of publication
09/08/2019
Date of order
02/08/2019
09/08/2019
Very helpful people
5.00
Excellent

Date of publication
08/08/2019
Date of order
30/07/2019
08/08/2019
Everything arrived well within time stated, communication was excellent, goods were very well packaged, I can not fault TringAstro on this and I will certainly buy from them again. However, The Celestron eyepiece set is not quite the quality I thought it might be, but that is down to Celestron, not TringAstro. I would certainly recommend TringAstro (and I have done) to others.
4.33
Good

Date of publication
08/08/2019
Date of order
30/07/2019
08/08/2019
Ultimately no purchase, but extremely helpful staff - Altogether a a fine example of customer service’.
2.33
Poor

Date of publication
07/08/2019
Date of order
30/07/2019
07/08/2019
Very efficient service, the goods arrived the following day.
5.00
Excellent

Date of publication
06/08/2019
Date of order
30/07/2019
06/08/2019
Excellent throughout.
5.00
Excellent

Date of publication
06/08/2019
Date of order
30/07/2019
06/08/2019
Good service
5.00
Excellent

Date of publication
04/08/2019
Date of order
26/07/2019
04/08/2019
Very pleased with my purchase and the excellent service. Thank you very much.
5.00
Excellent

Date of publication
03/08/2019
Date of order
27/07/2019
03/08/2019
Excellent price. Speedy secure delivery. Very well packed. What is there not to like? :-)
5.00
Excellent

Date of publication
01/08/2019
Date of order
25/07/2019
01/08/2019
Excellent service.
5.00
Excellent

Date of publication
01/08/2019
Date of order
25/07/2019
01/08/2019
I have been buying from Tring Astro for a number of years. Their service and advice has been 100
5.00
Excellent

Date of publication
31/07/2019
Date of order
22/07/2019
31/07/2019
Kept informed and given a 1 hour delivery time. Very good service. Purchase was birthday gift for my husband, he was very pleased.
5.00
Excellent

Date of publication
31/07/2019
Date of order
24/07/2019
31/07/2019
Everything as described, arrived on time, well wrapped and was kept informed throughout the delivery process. Thanks.
5.00
Excellent

Date of publication
30/07/2019
Date of order
23/07/2019
30/07/2019
Great customer experience. Shall buy from them again.
5.00
Excellent

Date of publication
30/07/2019
Date of order
23/07/2019
30/07/2019
Neil is incredibly helpful. Great shop. Def go back again..
5.00
Excellent

Date of publication
30/07/2019
Date of order
22/07/2019
30/07/2019
Reliable and quick, cannot fault it.
5.00
Excellent

Date of publication
29/07/2019
Date of order
22/07/2019
29/07/2019
Fast and efficient service
5.00
Excellent

Date of publication
29/07/2019
Date of order
22/07/2019
29/07/2019
Excellent service once again from all at Tring Astronomy. Would highly recommend
5.00
Excellent

Date of publication
29/07/2019
Date of order
22/07/2019
29/07/2019
Excellent on all counts.
5.00
Excellent

Date of publication
29/07/2019
Date of order
22/07/2019
29/07/2019
Awesome. The pay later option is fantastic and my whole experience was great.
5.00
Excellent

Date of publication
28/07/2019
Date of order
28/06/2019
28/07/2019
The binoculars I ordered arrived within 48 Hours. They were well packaged. Very satisfied.
5.00
Excellent

Date of publication
28/07/2019
Date of order
21/07/2019
28/07/2019
If only everyone was as efficient.....
5.00
Excellent

Date of publication
27/07/2019
Date of order
18/07/2019
27/07/2019
I have always purchased from Tringastro, the service is amazing, products arrive superquick. Any questions or concerns, the sales advisers go above and beyond to help. ..and the prices are very competitive, what more can I say...FANTASTIC ALL ROUND
5.00
Excellent

Date of publication
26/07/2019
Date of order
19/07/2019
26/07/2019
Excellent shopping experience. And if things go wrong, which it did with me, because of a courier problem, the support is first class. Things were sorted out in a timely manner by support team and all was well. I stress this fault was nothing to do with tringastro.co.uk. I would recommend tringastro.co.uk and would have no qualms shopping with them again.
5.00
Excellent

Date of publication
25/07/2019
Date of order
17/07/2019
25/07/2019
Product excellent, many thanks.
5.00
Excellent

Date of publication
24/07/2019
Date of order
17/07/2019
24/07/2019
A great item which was well described by the store. It was sent swiftly and very well packed indeed. This was all with a very competitive price from a independent store which deserves support in these days of the corporate stranglehold within retail.
5.00
Excellent

Date of publication
22/07/2019
Date of order
06/07/2019
22/07/2019
An absolutely fab place I got some great advice and a cup of coffee whilst I mulled over which system to buy. The following day I received an email informing me that if I needed any further help to just call. I’ll definitely be keeping in touch.
5.00
Excellent

tringastro.co.uk customer reviews

tringastro.co.uk

The UK's friendly Telescope & Binocular Specialist

tringastro.co.uk was certified by Trusted Shops on 07/10/2016.

Tring Astronomy Centre offers a huge range of optical products perfect for exploring nature and the universe beyond. Products include telescopes for both astronomy and birdwatching, binoculars, microscopes and a complete range of accessories. This family run business is able to offer friendly down to earth advise on all aspects of Astronomy and optics from beginner to advanced levels.

Contact
Unit 15 The Old Silk Mill, Brook Street,
HP23 5E Tring, Hertfordshire
United Kingdom
enquiries@tringastro.co.uk
tringastro.co.uk
Owner
Tring Astronomy Centre
Unit 15 The Old Silk Mill, Brook Street,
HP23 5E Tring, Hertfordshire
United Kingdom
Trade register
Companies House 08425695
Authorized representative
Neil Hawkins
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with tringastro.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.