Houghtoncountry.co.ukReviews

: 3,116Excellent

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Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews

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Houghtoncountry.co.uk - Horse rugs, Riding Boots and Riding Hats.

Top professional rider or happy hacker. Houghton Country Stocks all the leading brands in the equestrian field. Ariat, LeMieux, Shires, Fairfax and Favor, Horseware, Joules and many more. Every season we put together the best of the best from Turnout rugs to Fly rugs, wellies to jodhpurs boots, riding hats to bobble hats. We always go the extra mile to make our customers experience the best we can, browse our site www.houghtoncountry.co.uk and treat yourself to the latest must-have's or get your horse the treat they deserve, We will pick pack and dispatch so you can get on and enjoy the fantastic sport of horse riding, but don’t forget about our best friend the dog. We've got you covered for dog beds, collars, harnesses, leads and so much more from leading brands Petface, Ancol, Barbour and Horseware. Browse online or shop in-store at one of the biggest equestrian stores in the country and don't forget to review us! www.houghtoncountry.co.uk
Contact
Houghton Country LTD
The Stables, South Houghton, Heddon on the Wall
NE15 0EZ Newcastle Upon TYN
United Kingdom
Trade register
Companies House 9445115
Authorised representative
Sean Whiting

Reviews for Houghtoncountry.co.uk

4.95/5.00
Excellent
How is the rating calculated?

1,066 reviews in the last 12 months

97 %
2 %
< 1 %
< 1 %
< 1 %
3,116 total reviews

the most positive review


4 months ago
All great from the UK end but not very impressed with Seur Delivery service stayed on the farm all day where I work on the day they said they were coming only to find they came to the gate and turned round as no one at the gate .If they had rung I would have gone up and opened it.Trying to get hold of them by phone to make other arragements nearly impossible .Got there eventually but had cross boss and wasted phone calls.In the end they rang whislt on the rd for directions and then left the parcel at the local petrol station which was fine, so now have bosses stuff so shes happy I could have done with out the hassle
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the most critical review


11 months ago
Ordered a polo shirt, you said you had one in stock, you didn't and had to refund me, along with me having to explain to a very disappointed daughter, so get your stock right in future or have back up as I do with my own company
Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews
 Answer by Houghtoncountry.co.uk
10 months ago
Many thanks for your feedback, and we are disappointed to hear you have been unsatisfied. Unfortunately, as I am sure you can appreciate, in retail businesses stock discrepancies do occur even with sophisticated stock control systems and for this we can only appologise and refund immediately as we have done for you.
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Read the most positive or most critical review

Positive
Critical
4 months ago
All great from the UK end but not very impressed with Seur Delivery service stayed on the farm all day where I work on the day they said they were coming only to find they came to the gate and turned round as no one at the gate .If they had rung I would have gone up and opened it.Trying to get hold of them by phone to make other arragements nearly impossible .Got there eventually but had cross boss and wasted phone calls.In the end they rang whislt on the rd for directions and then left the parcel at the local petrol station which was fine, so now have bosses stuff so shes happy I could have done with out the hassle
Read more
11 months ago
Ordered a polo shirt, you said you had one in stock, you didn't and had to refund me, along with me having to explain to a very disappointed daughter, so get your stock right in future or have back up as I do with my own company
Houghtoncountry.co.uk- Logo - reviews
Houghtoncountry.co.uk- Logo - reviews
 Answer by Houghtoncountry.co.uk
10 months ago
Many thanks for your feedback, and we are disappointed to hear you have been unsatisfied. Unfortunately, as I am sure you can appreciate, in retail businesses stock discrepancies do occur even with sophisticated stock control systems and for this we can only appologise and refund immediately as we have done for you.
Read more

What other customers say about their experience with Houghtoncountry.co.uk

 Sort order relevance 
10 days ago
Houghton Country had exactly the right Horsewear Ireland rug for my beautiful Chestnut Mare. I ordered online late at night on a Saturday and my order and payment went through very smoothly. Delivery, via their standard delivery service using Royal Mail, was incredibly swift. I will definitely be using Houghton Country again.
 Verified review|
Yesterday
First time I have used Houghton Country & I’ve already ordered from them again one day later! Excellent service, fast secure delivery easy to use website, competitive pricing and when I called to query something a lovely friendly & helpful voice on the end of the phone. Will recommend 100%
 Verified review|
12 days ago
Click and collect really simple. Bought wrong size rug and went back and exchanged it the following day no hassle. Also bought a headcollar and wasn’t sure if it would fit so was assured by staff I could return it if necessary. Staff were really polite and helpful
 Verified review|
23 days ago
Was looking for waterproof fly rug,Easy to follow website,great stock,ordered on Sunday night was here by Tuesday. Very efficient,very impressed. I was able to use the rugs exactly when needed without having to wait. I highly recommend this company.
 Verified review|
17 days ago
Click and collect service used. Easy to order and no queue when collecting. A first class service. Originally the item was out of stock but I was notified when the item came back into stock and a link included so I didn't have to re-find it.
 Verified review|
13 days ago
I’ve bought items a few times from Houghton Country now and each time I’ve received the items quicker than expected and they’re always packaged really well and are a very good price. Will definitely buy from them again!
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4 days ago
Extremely happy with the service I received. My items arrived promptly, much quicker than I was expecting. Not over packaged either, I hate unnecessary packaging! Will definitely use again 😊
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1 month ago
Ordered dog toys - they were good value compared to other online companies and had a good range. They arrived very promptly and well packaged. Will definitely be buying from you again
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20 days ago
Even through this pandemic, Houghton country co. were absolutely brilliant, courteous, helpful, great products and great price, keeps my Border Terrier very happy, so thank you.
 Verified review|
Yesterday
Incredibly helpful and friendly service. They know their stock and give useful advice. My order arrived next day and I live in the Highlands. I am delighted with everything
 Verified review|
16 days ago
Everything is exactly as described. Very prompt delivery and always keep you informed. Keeps my Border Terrier happy, so that is why I went to Houghton Country stores again.
 Verified review|
11 days ago
Very fast from ordering .........to delivery - just what I needed. Will definitely order again - great experience. Great to deal with such an efficient company - thank you.
 Verified review|
16 days ago
Excellent first time purchase & will definitely buy from them again...fast delivery, great communication & arrived well packaged Highly recommend to them everyone!
 Verified review|
24 days ago
Love these breeches, fit well extremely comfortable and at a knock down price. Ordered, prompt reply and prompt delivery would buy again from this company
 Verified review|
9 days ago
For me, nothing can be done better. Excellent Website, Excellent Selection of Products - clearly know their stuff. Excellent Quality & Fast Shipment.
 Verified review|
5 days ago
I ordered a few bits for my daughters birthday it was here almost instantly. The service is fantastic. I have already put another order in.
 Verified review|
21 days ago
Excellent communication and speedy delivery. The website is easy to navigate and I liked that the drop downs displayed stock availability.
 Verified review|
1 month ago
My dog loves playing with this bee for hours, this id my third purchase of this toy, will return to this supplier, keep on buzzing !
 Verified review|
19 days ago
The description of product through to delivery is very precise and delivery is usually before advised date. Well done Houghton !
 Verified review|
13 days ago
Very quick delivery Had lots of choice and things I had not been able to get else where. Good price and packaged well
 Verified review|