Reviews for houghtoncountry.co.uk



Excellent

4.90/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 412 Trusted Shops reviews collected in the last 12 months.
In total, houghtoncountry.co.uk has already collected 1,296 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/11/2018
Date of order
11/11/2018
16/11/2018
Great service
5.00
Excellent

Date of publication
15/11/2018
Date of order
10/11/2018
15/11/2018
No problem with service however package could have been sent with a quicker delivery service
4.33
Good

Date of publication
15/11/2018
Date of order
10/11/2018
15/11/2018
A very easy internet order.
Extremely prompt delivery.
5.00
Excellent

Date of publication
15/11/2018
Date of order
09/11/2018
15/11/2018
Very high quality products and they arrived quickly
5.00
Excellent

Date of publication
14/11/2018
Date of order
09/11/2018
14/11/2018
Brilliant , would recommend ,very fast delivery . Thank you
5.00
Excellent

Date of publication
14/11/2018
Date of order
03/11/2018
14/11/2018
Good telephone contact point
5.00
Excellent

Date of publication
14/11/2018
Date of order
08/11/2018
14/11/2018
Next day delivery as promised.
5.00
Excellent

Date of publication
13/11/2018
Date of order
08/11/2018
13/11/2018
I ordered some horse rugs then changed my mind before they had processed my order they were very efficient and cancelled the order and refunded but credit card . Will definitely use them again
5.00
Excellent

Date of publication
13/11/2018
Date of order
08/11/2018
13/11/2018
Excellent service
5.00
Excellent

Date of publication
13/11/2018
Date of order
08/11/2018
13/11/2018
Great price and fast delivery. Good communication. Thank you
5.00
Excellent

Date of publication
12/11/2018
Date of order
02/11/2018
12/11/2018
Lots of choice available and prices are good too. Delivery was good with lots of updates on progress
5.00
Excellent

Date of publication
12/11/2018
Date of order
07/11/2018
12/11/2018
No thanks
5.00
Excellent

Date of publication
12/11/2018
Date of order
07/11/2018
12/11/2018
Super professional company do deal with, can’t fault their service.
5.00
Excellent

Date of publication
12/11/2018
Date of order
04/11/2018
12/11/2018
A quick and efficient service. Very pleased with the product. Would definitely use this company again.
5.00
Excellent

Date of publication
12/11/2018
Date of order
06/11/2018
12/11/2018
Excellent, fast service.
5.00
Excellent

Date of publication
11/11/2018
Date of order
04/11/2018
11/11/2018
Perfect, item as described, fast p&p super happy.
5.00
Excellent

Date of publication
11/11/2018
Date of order
06/11/2018
11/11/2018
Super quick delivery
5.00
Excellent

Date of publication
11/11/2018
Date of order
06/11/2018
11/11/2018
quick delivery.product very good .
5.00
Excellent

Date of publication
11/11/2018
Date of order
06/11/2018
11/11/2018
Excellent service as always.
5.00
Excellent

Date of publication
10/11/2018
Date of order
05/11/2018
10/11/2018
All happy
5.00
Excellent

Date of publication
10/11/2018
Date of order
04/11/2018
10/11/2018
Great service from Houghton Country. Not so great from DPD, who didn’t deliver on the day they told me they would.
4.33
Good

Date of publication
08/11/2018
Date of order
03/11/2018
08/11/2018
I ordered one item, which came without delay and was exactly as described on the site, so me experience of this company has been a good one.
4.00
Good

Date of publication
08/11/2018
Date of order
03/11/2018
08/11/2018
Beautiful bag,great quality.Prompt free delivery.Easy to use web site.. Happy wife.
5.00
Excellent

Date of publication
08/11/2018
Date of order
03/11/2018
08/11/2018
excellent website and best price to be found on product
5.00
Excellent

Date of publication
08/11/2018
Date of order
03/11/2018
08/11/2018
Fantastic service, thank you.
5.00
Excellent

Date of publication
08/11/2018
Date of order
03/11/2018
08/11/2018
Excellent
5.00
Excellent

Date of publication
07/11/2018
Date of order
02/11/2018
07/11/2018
Very prompt delivery of a high quality product, thank you
5.00
Excellent

Date of publication
07/11/2018
Date of order
02/11/2018
07/11/2018
Excellent
5.00
Excellent

Date of publication
06/11/2018
Date of order
01/11/2018
06/11/2018
Excellent service from ordering to delivery
5.00
Excellent

Date of publication
06/11/2018
Date of order
01/11/2018
06/11/2018
Quality goods and friendly,knowledgeable staff.
5.00
Excellent

Date of publication
06/11/2018
Date of order
29/10/2018
06/11/2018
Dog fleece good quality but was too big I have returned it for a size smaller very happy with service delivered within 48 hours
4.67
Excellent

Date of publication
06/11/2018
Date of order
01/11/2018
06/11/2018
Great shop with quality products and good advice.
5.00
Excellent

Date of publication
06/11/2018
Date of order
01/11/2018
06/11/2018
Fast delivery. Great price. Quality item. My dog is very pleased with his Petface banana
Thank you.
5.00
Excellent

Date of publication
06/11/2018
Date of order
01/11/2018
06/11/2018
This is my first time using Houghton Country and I am pleased to say, not my last I actually contacted HC to change my order before dispatch. Customer services were prompt in their reply and made the necessary changes. Prices are competitive, so much cheaper at times. Exceptional range of products. Delivery was quick also. An amazing company with individualized customer care
5.00
Excellent

Date of publication
06/11/2018
Date of order
31/10/2018
06/11/2018
Excellent service, quick delivery, well packaged and as described. Great
5.00
Excellent

Date of publication
06/11/2018
Date of order
01/11/2018
06/11/2018
Great service all round
5.00
Excellent

Date of publication
05/11/2018
Date of order
31/10/2018
05/11/2018
next day delivery
5.00
Excellent

Date of publication
05/11/2018
Date of order
31/10/2018
05/11/2018
Extremely fast dispatch. Product exactly as described
5.00
Excellent

Date of publication
05/11/2018
Date of order
28/10/2018
05/11/2018
Great toy to keep my dog amused for ages
5.00
Excellent

Date of publication
05/11/2018
Date of order
30/10/2018
05/11/2018
Quick efficient delivery, well packaged. Website easy to use. Will use this site again
5.00
Excellent

houghtoncountry.co.uk customer reviews

houghtoncountry.co.uk

Contact
The Stables, South Houghton, Heddon on the Wall
NE15 0EZ Newcastle Upon TYN
United Kingdom
info@houghtoncountry.co.uk
houghtoncountry.co.uk
Owner
Houghton Country LTD
The Stables, South Houghton, Heddon on the Wall
NE15 0EZ Newcastle Upon TYN
United Kingdom
Trade register
Companies House 9445115
Authorized representative
Sean Whiting
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with houghtoncountry.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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