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Top positive review
25 Mar 2024
Verified review
Wine was very promptly despatched and extremely well packed and safely packaged.
However, DHL the courier, despite arrows all over the box with messages saying please keep this way up with arrows pointing upwards, the box was placed on the doorstep … upside down !
Hopefully the wine will have survived its transportation drama and is now asleep and resting in the wine conditioner !
Wine was delivered promptly as ordered (and is very nice!) but the case was addressed to house #2 and not our house number so, unsurprisingly, the 1st delivery attempt was rejected. Somewhere between Strictly Wine and the wholesaler (Berkmann) our delivery details were miss-entered. Fortunately I was able to spot the error before the 2nd delivery attempt and correct it with the courier.
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Reviews for Strictly Wine
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18 Dec 2023
Verified review
Excellent choice of wines at
reasonable prices. Fast delivery at a very busy time of year. Superb safe and ecological packing - no plastic at all. Well done for that. I would highly recommend this retailer. Only downside is using DPD as couriers!
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14 Oct 2023
Verified review
They were easy to deal with, and goods arrived promptly. My 1 star reduction was simply to do with the need that they didn't keep me updated about the order, so I had to ring them several times to check the delivery date.
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Answer by Strictly Wine
16 Oct 2023
We're sorry you felt you had to reduce your rating, as most of our customers compliment us on our communication. According to our records you called on the Monday after your Saturday order and we confirmed that we would deliver Thursday; we reconfirmed this when you called on Wednesday and followed up with a personal email; and your order was duly delivered on Thursday and left safe as requested. However it's gratifying that you found us easy to deal with and we hope we can be of service to you again.
1 Oct 2023
Verified review
Prompt delivery and great price
Ordered this lovely wine as our local wine seller hasn't been able to get any in stock. Its was great to find it cheaper from Strictly wines and delivered very promptly.
Will certainly use them again in the future
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1 Dec 2023
Verified review
I have used Strictly Wines on a few occasions now.
Very prompt with delivery, well packaged and good value for money.
Much better than experiences that I have had with other wine providers.
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3 Jun 2023
Verified review
Customer service excellent. No problems with delivery, in fact I was surprised as to how speedy delivery was. I would recommend this company without hesitation. (PS the wine was delicious!)
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18 Dec 2023
Verified review
Very good selection of wines, easy to navigate website and delivered on time.
Some wines only sold by case and it makes it difficult to try something new but still 5 stars from me.
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11 Aug 2023
Verified review
The customer service is absolutely top notch! Really appreciated all of the assistance when the shipment didn't arrive at our home and was sent to a local co-op for pickup instead.
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25 Jun 2023
Verified review
Top Service
Had what I thought was a bit of an obscure wine on holiday in Italy and was delighted it was stocked here. Reasonably priced and excellently packaged, received in a matter of days.
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2 Sept 2023
Verified review
Web shop was easy to use. When the Bank holiday got in the way of delivery, they sent me an email informing me of what was happening. I felt I was being treated individually.
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21 Nov 2023
Verified review
Everything went to plan, as expected, and there is nothing more you could have done really. I thought the safe and highly protective packaging for the wine was exceptional.
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22 Jun 2023
Verified review
Delivered on tine and was kept up to date with my order and when to expect etc. 2nd time I have ordered from Strictly Wine and would definitely recommend and use again.
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7 Jan 2024
Verified review
Delivered on time and packaged very well indeed so everything in one piece. Can’t comment so far on wine but as this was my choice I’ve nothing to complain about!
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4 Aug 2023
Verified review
Good communication and quick delivery
Great selection of wines and good communication throughout the process. Very quick delivery via DPD which is my preferred courier so all round a great experience.
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17 Aug 2023
Verified review
Easy to use web site. Order came quickly and was very well packed. Would recommend it was a particular wine we wanted and they had it at a competitive price
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9 Oct 2023
Verified review
They go the extra mile to help.
A small problem with delivery which was efficiently and professionally dealt with.
A good company, no problem highly recommending them and their products.
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13 Oct 2023
Verified review
Super company 10/10
Not a lot. Excellent staff so very helpful on the telephone ,l am an old lady and not too good with ordering on line. Always good price and delivery.
Prompt delivery. The wine was competitively priced, and the company kept me informed by courteous emails at every stage. I shall order from them again.
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10 Jun 2023
Verified review
Discovered in a pub.
Discovered this wine in a pub which was really nice. Glad to find it online. Expensive delivery for which you’d expect next day.
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20 Aug 2023
Verified review
Speed of delivery from time of order and accuracy of wine ordered as against delivered (some providers do not deliver what is ordered!).
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20 Aug 2023
Verified review
Well packed and arrived promptly. I toasted this wine at the Royal Garden Center at Windsor and was very impressed a good summer wine.
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