Strictly Wine Reviews:
Review summary
Reviews for Strictly Wine are consistently positive. Customers are highly satisfied with the fast and prompt delivery of their wine orders, as well as the secure and careful packaging that ensures safe arrival. Many reviewers praise the wide range and unique selection of wines, often noting the availability of rare options. The helpfulness, responsiveness, and friendliness of the customer service team also receive strong positive feedback. Customers frequently mention the fair and competitive pricing, along with the ease and simplicity of ordering through the website. Some customers, however, have experienced issues with third-party couriers such as DHL, which have negatively impacted delivery.
This text was automatically created by an AI system from user reviews.
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Reviews for strictlywine.co.uk
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So easy and very fast delivery. Packed fantastic. Absolutely brilliant service. Thank you so much 😊 😊😊xx
Excellent support and feedback throughout the purchase process.
Excellent service quick delivery thank you :)
Wine arrived on time, well packed, excellent delivery
Chose what I wanted and delivered on schedule good service!
Fast efficient service. Well packed and great product range!
A local source of interesting wines
For us this is a local source of really interesting wines that you will not find on the shelves of your supermarket. We like to support smaller vineyards and a local supplier.
You have provided a great wine that is difficult to purchase in small cases, and your prices are very reasonable. Can't think of any mire improvements
I don’t like your minimum six bottles policy. You have lots of wine id like to try but not prepared to risk six unless I’m confident.
Well Packaged
Reasonable delivery from time of order. Well packaged.
Great wines, but let down by the courier.
My dealings have always been courteous and business-like.
The let-down is the choice of courier, who arrived much earlier than expected and got me out of bed. When asked why he was early, as he was expected between 10am and 2pm, he replied that he was told 7am to 11am. The courier is part of the customer experience.
Answer by Strictly Wine
We apologise for the early delivery. A system error resulted in both timeslots being added to the delivery note in different sections. This error has now been investigated and resolved, and we thank you for bringing it to our attention.
Very accommodating, and was very personable. I was able to collect the box myself, and all in all I was very impressed.
Good value, great choice of wines and a speedy, reliable service.
First time use has proved to be a revelation.
The most surprising thing to me is the way that wine was packed, very seriously protected with tailor made inserts to protect bottles.
Other merchants could learn from this.
Cheers...
Ease of ordering ... a simple and effective process.
Speed of service was impressive.
Quality of wine supplied... excellent.
Great service (especially communications and updates on order) and a great commodity... what's not to like?
At present moment in time can think of nothing to improve. Cheers!
