ResMed UK- Logo - reviews

ResMed UK 
Reviews:

892 reviews in the last 12 months2,811 total reviews  

ResMed UK- Logo - reviews

ResMed UK 
Reviews:

892 reviews in the last 12 months2,811 total reviews  

Review summary

Reviews for ResMed UK are consistently positive. Customers praise the helpfulness, professionalism, and responsiveness of the customer service staff. Many highlight the fast, prompt, and reliable delivery of orders, often arriving earlier than expected. The quality, reliability, and effectiveness of the products receive high satisfaction, and the returns and exchanges process is generally seen as straightforward and efficient with prompt refunds. Customers also appreciate the ease of ordering, setup, and daily use of both the website and the devices, as well as the broad selection of available products and spares. Some customers note issues with automated or phone support. There are mentions of confusion with specific instructions or features, and a few customers have experienced concerns with product durability or particular features. Pricing is a frequent concern, as many find the products and accessories expensive compared to alternatives or their expectations. Some customers express a desire for more product models, sizes, or international compatibility, and a few wish for more flexibility or information upfront regarding returns and exchanges.

This text was automatically created by an AI system from user reviews.

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Reviews for shop.resmed.com/GB/en/

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Community member 
2 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Community member 
1 Reviews
Excellent products and service as always
Community member 
1 Reviews

Profiteering?

Quality and reliability of the equipment is good but pricing is high considering this is for patients with a condition, not regular members of the public shopping for leisure items.
Answer by ResMed UK
Thank you for your feedback regarding our pricing. We aim to offer competitive pricing, and we apologise if you found it unsatisfactory. ResMed Team
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Rediculous price for p10 replacement cushion. £50! You have us over a barrel when it comes to replacing worn parts. Not impressed.
Community member 
7 Reviews
Great product and service
Community member 
1 Reviews
Very fast delivery.
Community member 
1 Reviews
Community member 
5 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
I ordered a CPAP and received it the very next day !Amazing service.
Community member 
6 Reviews
Community member 
2 Reviews
Community member 
4 Reviews

Bad communication

I emailed with a complaint about the memory foam on the full face masks. No reply.
Community member 
1 Reviews
Community member 
5 Reviews
I can’t get it to work