ResMed UK- Logo - reviews

ResMed UK 
Reviews:

892 reviews in the last 12 months2,811 total reviews  

ResMed UK- Logo - reviews

ResMed UK 
Reviews:

892 reviews in the last 12 months2,811 total reviews  

Review summary

Reviews for ResMed UK are consistently positive. Customers praise the helpfulness, professionalism, and responsiveness of the customer service staff. Many highlight the fast, prompt, and reliable delivery of orders, often arriving earlier than expected. The quality, reliability, and effectiveness of the products receive high satisfaction, and the returns and exchanges process is generally seen as straightforward and efficient with prompt refunds. Customers also appreciate the ease of ordering, setup, and daily use of both the website and the devices, as well as the broad selection of available products and spares. Some customers note issues with automated or phone support. There are mentions of confusion with specific instructions or features, and a few customers have experienced concerns with product durability or particular features. Pricing is a frequent concern, as many find the products and accessories expensive compared to alternatives or their expectations. Some customers express a desire for more product models, sizes, or international compatibility, and a few wish for more flexibility or information upfront regarding returns and exchanges.

This text was automatically created by an AI system from user reviews.

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Reviews for shop.resmed.com/GB/en/

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Community member 
1 Reviews
Very good fast purchase
Community member 
1 Reviews
Community member 
2 Reviews
It was easy to order, information was clear and concise. The order came super quickly.
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Private profile 
1 Reviews
Community member 
1 Reviews
Excellent service
Community member 
1 Reviews
Your N30i mask is the worst mask I’ve used I. 15yrs as a pensioner to spend £130 out on that rubbish hurts.
Answer by ResMed UK
Thank you for sharing your experience. We’re really sorry to hear how disappointing this has been, especially given the cost and your long history of using CPAP therapy. We understand how frustrating it is when a mask simply doesn’t work for you, and we appreciate you being open about it. Your feedback will be taken into consideration, as comfort and suitability are so important, particularly when treatment is ongoing. We hope we can support you better going forward. Resmed Team
Community member 
18 Reviews

Good Service

The fast delivery of my favourite masks
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Quick and easy to order what I needed. And delivered in time stated. No concerns.
Community member 
1 Reviews
Community member 
9 Reviews
CPAP has transformed my life and my two brothers
Community member 
1 Reviews
Love my new travel res med. Easy explanation how to use. As good as my large res med
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
3 Reviews