ResMed UK- Logo - reviews

ResMed UK 
Reviews:

892 reviews in the last 12 months2,811 total reviews  

ResMed UK- Logo - reviews

ResMed UK 
Reviews:

892 reviews in the last 12 months2,811 total reviews  

Review summary

Reviews for ResMed UK are consistently positive. Customers praise the helpfulness, professionalism, and responsiveness of the customer service staff. Many highlight the fast, prompt, and reliable delivery of orders, often arriving earlier than expected. The quality, reliability, and effectiveness of the products receive high satisfaction, and the returns and exchanges process is generally seen as straightforward and efficient with prompt refunds. Customers also appreciate the ease of ordering, setup, and daily use of both the website and the devices, as well as the broad selection of available products and spares. Some customers note issues with automated or phone support. There are mentions of confusion with specific instructions or features, and a few customers have experienced concerns with product durability or particular features. Pricing is a frequent concern, as many find the products and accessories expensive compared to alternatives or their expectations. Some customers express a desire for more product models, sizes, or international compatibility, and a few wish for more flexibility or information upfront regarding returns and exchanges.

This text was automatically created by an AI system from user reviews.

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Reviews for shop.resmed.com/GB/en/

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Community member 
2 Reviews
Community member 
1 Reviews
It all worked
Community member 
1 Reviews
Community member 
8 Reviews
Community member 
1 Reviews
The product is making me worst at night and was a lot of money
Answer by ResMed UK
Thank you for reaching out to us with your concern. We would appreciate it if you could provide us with more details about the issue. Please contact us via email at patient-uk@resmed.com with more details so that we can assist you further. Resmed Team
Community member 
1 Reviews
Community member 
5 Reviews

Price

Cost of musk very expensive
Community member 
3 Reviews
Delivered on time
Community member 
2 Reviews
Community member 
4 Reviews
Speed and efficiency for on line order.
Community member 
1 Reviews

Lightweight for travel

It would be helpful to have a weight indication for the unit, it would help for travel purposes.
Community member 
7 Reviews
Private profile 
1 Reviews
Community member 
3 Reviews
Community member 
1 Reviews

Disappointing Customer service

Customer services never reply to questions asked Postage service awful
Answer by ResMed UK
Thank you for your feedback. We’re sorry to hear you haven’t received replies to your questions and that your experience with the postage service has been disappointing. If you have any difficulty identifying your device or mask, or locating a sizing template, please contact us at patient-uk@resmed.com or call us on 0800 9177071 Resmed team
Community member 
6 Reviews
CB
Carline B.
6 Reviews

Resmed accessories for travelling …

Ordered accessories for the resmed mini. I was kept up to date with the progress of the order and the arrived on time and well packaged. Thank you
Community member 
3 Reviews

F40 is the best mask ever!

I’ve tried the various masks without success. The F40 is the answer to my sleep apnoea. Thank you so much!
Community member 
2 Reviews
Easy to order, easy to find products on website, straight forward payment process.
Community member 
1 Reviews

Prices are far too high for masks.

Prices are far too high for masks and other accessories. A captive market is being exploited. A very cynical business model is being used.
Answer by ResMed UK
Thank you for your feedback regarding our pricing. We aim to offer competitive pricing, and we apologise if you found it unsatisfactory. Please contact us via email at patient-uk@resmed.com with more details so that we can assist you further. Resmed Team