Review summary
Customers consistently praise the fast and prompt delivery times, with many highlighting next-day arrival and quick dispatch. Customer support is frequently described as friendly, helpful, responsive, and knowledgeable, with staff efficiently resolving issues. Products are regarded as high quality, durable, and often exceed expectations. Many shoppers appreciate the competitive and reasonable pricing. The website is considered easy to use, clear, and effective for browsing and purchasing products. Additionally, customers value the careful, secure, and sometimes eco-friendly packaging that ensures products arrive undamaged. When problems do occur, customers note that these are addressed quickly and efficiently, often to their satisfaction.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsgraphicsdirect.co.uk
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Verified
Goods delivered on time as you promised. Also, the product was good.
Reply from graphicsdirect.co.uk
Hi Tom,
Many thanks for this. I hope you enjoy using your Rotring Pencil.
All the best
Chris
Verified
Reply from graphicsdirect.co.uk
Dear Nigel,
Many thanks for your kind review and continued support.
As a small family business this is much appreciated.
Regards
Chris
Verified
Reply from graphicsdirect.co.uk
Dear Jolyon,
Thank you for your kind review. Much appreciated.
Cheers
Chris
Verified
Reply from graphicsdirect.co.uk
Hi Gemma,
Thank you for your kind review and continued support. Much appreciated.
Cheers
Chris
Verified
Reply from graphicsdirect.co.uk
Hi Iain,
Thanks very much for your kind words and review. Much appreciated,
Cheers
Chris
Verified
Great service
Thank you
Reply from graphicsdirect.co.uk
Hi Roberto,
Thank you very much for your kind words.
Much appreciated.
Cheers
Chris
Verified
Helpful team, though delivery instructions not understood by delivery company
Reply from graphicsdirect.co.uk
Hi Peter,
Good to chat yesterday and thank you for your kind words. Apologies about the courier. Happy drawing!
Kind Regards
Chris
Verified
Reply from graphicsdirect.co.uk
Hi,
Thank you for your kind review. Much appreciated.
Cheers
Chris
Verified
Super easy to order, speedy delivery, and very helpful. Our replacement item was well wrapped for shipping. Would definately use again.
Reply from graphicsdirect.co.uk
Dear Julia,
Many thanks for your kind words and review. As a small family business this really means a lot to us.
Kind regards
Chris
Verified
The items were as described and arrived well packed and on time.
A heavier quality option for the mounting card would have been nice.
Reply from graphicsdirect.co.uk
Hi Tim,
Many thanks for your kind words and review. We are pleased you were happy with our service. Please feel free to let me know if there is a specific heavier mounting card that you use.
Kind Regards
Chris
Verified
Great price and immediate delivery -what's not to like ?
Reply from graphicsdirect.co.uk
Dear Keith,
Thank you very much for taking the time to leave your kind words and review. As a small UK family business we really appreciate your support.
Kind regards
Chris
Verified
Reply from graphicsdirect.co.uk
Hi,
Thank you for your kind review. Much appreciated.
Cheers
Chris
Verified
Reply from graphicsdirect.co.uk
Hi,
Thank you for your kind review. Much appreciated.
Cheers
Chris
Verified
Great discount on individual Promarker meaning I was able to quickly do my business restock for my art and my visitors who also use my markers.
Reply from graphicsdirect.co.uk
Hi Andy,
Thanks so much for your kind words. We really appreciate this.
All the best
Chris
Verified
Please with got
Reply from graphicsdirect.co.uk
Hi John,
Many thanks for your kind words and review. As a small UK business we really appreciate your support.
Have a great Christmas & New Year.
Cheers
Chris
Verified
A company that values sustainability by its actions
Very quick and on time delivery
Delighted to support a small company that cares
Reply from graphicsdirect.co.uk
Hi Stephen,
Thank you for your really kind words and review. This really means a lot to us.
All the very best
Chris
Verified
Reply from graphicsdirect.co.uk
Hi,
Thank you for your kind review. Much appreciated.
Cheers
Chris
Verified
No it was all GOOD THANK YOU ......
Reply from graphicsdirect.co.uk
Hi Carol,
Thank you very much for your kind words and review regarding your recent order. As a small UK business we really appreciate your support.
Have a great Christmas.
Kind Regards
Chris
Verified
Good service
Reply from graphicsdirect.co.uk
Dear Clive,
Many thanks for your kind words and review. As a small UK business we really appreciate your support.
Have a great Christmas & New Year.
Cheers
Chris
Verified
First class service
Ordered and received what was needed a couple of days later - could not have asked for better service - Thank You!
Reply from graphicsdirect.co.uk
Hi Ian,
Many thanks for your kind words and review. Much appreciated.
I hope you are producing some great mounts.
Kind regards
Chris
