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directschoolwear.co.uk
Reviews:

38 reviews in the last 12 months600 total reviews  

4.42
Good

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Top positive review

31 Aug 2023
 Verified review
The uniform is good quality and does seem to last well, I have purchased another school blazer for my younger child, and more of the P.E. tops which have worn very well for my older son.

Top negative review

9 Sept 2023
 Verified review
Only half my order arrived. I phoned to see what had happened and they said they would call me back in five minutes. I waited an hour and then called again. They said they had tried to phone me but couldn’t get through, they also said they had emailed me, I received neither a phone call or an email. I was told they were waiting for a supply. So they would let me know before the end of the day when I could expect the rest of my order. Upon checking my contact details with them, they had the correct information but rang the wrong number and didn’t put in the whole email address. Their customer care leaves a lot to be desired.
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Reviews for directschoolwear.co.uk

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30 Apr 2024
 Verified review
The delivery is very fast, the prices are decent and the quality of the clothes are pretty decent
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29 Apr 2024
 Verified review
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22 Apr 2024
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6 Feb 2024
 Verified review
I sent several emails to the customer service team, requesting for advice on how to return the clothes and replace an order of the corrected size. no reply at all!
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19 Feb 2024
 Verified review
I'm still awaiting to hear off the company to say my order has been dispatched after receiving my order a week ago.
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9 Sept 2023
 Verified review
Only half my order arrived. I phoned to see what had happened and they said they would call me back in five minutes. I waited an hour and then called again. They said they had tried to phone me but couldn’t get through, they also said they had emailed me, I received neither a phone call or an email. I was told they were waiting for a supply. So they would let me know before the end of the day when I could expect the rest of my order. Upon checking my contact details with them, they had the correct information but rang the wrong number and didn’t put in the whole email address. Their customer care leaves a lot to be desired.
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31 Aug 2023
 Verified review

Quality uniform

The uniform is good quality and does seem to last well, I have purchased another school blazer for my younger child, and more of the P.E. tops which have worn very well for my older son.
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1 Sept 2023
 Verified review
No free return and very slow in processing returns.
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5 Sept 2023
 Verified review
That you were so quick and efficient. Thank you!
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29 Jul 2023
 Verified review

Brilliant Service

Ordered late Saturday night , parcel was in my hand Wednesday morning, brilliant service.
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3 Sept 2023
 Verified review
It was quick and easy to order. Free and quick delivery. Great quality school trousers.
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31 Aug 2023
 Verified review

Affordable & efficient

Easy to find what I needed and order. Arrived in good time and good condition. Thanks
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6 Sept 2023
 Verified review
The delivery was quick and the products as described. The prices were reasonable.
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2 Oct 2023
 Verified review
This is really bad service after order delivery taken months it unacceptable
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2 Aug 2023
 Verified review
Quick delivery and website was easy to use and find what I needed quickly
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9 Aug 2023
 Verified review
Good description and size chart for reference. Excellent quality shorts.
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12 Jun 2023
 Verified review
Great service, with prompt dispatch/delivery, and at a very good price
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17 Aug 2023
 Verified review
Fast delivery Shop is always so busy much more convenient online.
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22 Aug 2023
 Verified review
The quality of the jumpers are great and the sizing is perfect
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16 Nov 2023
 Verified review
So easy to order and fast delivery. Excellent quality product.
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