directschoolwear.co.ukReviews:
54 reviews in the last 12 months592 total reviews
Good
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Top positive review
29 Jan 2023
Verified review
Easy ordering, fast delivery. More than one choice of style for trouser’s . Essential for growing kids as they can’t all wear skinny fit. The garments are better quality than the supplier I am told to use.
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Top negative review
9 Sept 2023
Verified review
Only half my order arrived. I phoned to see what had happened and they said they would call me back in five minutes. I waited an hour and then called again. They said they had tried to phone me but couldn’t get through, they also said they had emailed me, I received neither a phone call or an email.
I was told they were waiting for a supply. So they would let me know before the end of the day when I could expect the rest of my order.
Upon checking my contact details with them, they had the correct information but rang the wrong number and didn’t put in the whole email address.
Their customer care leaves a lot to be desired.
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Reviews for directschoolwear.co.uk
16 Nov 2023
Verified review
So easy to order and fast delivery. Excellent quality product.
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6 days ago
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Good service
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9 Oct 2023
Verified review
Good and quick service
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8 Oct 2023
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9 Sept 2023
Verified review
Only half my order arrived. I phoned to see what had happened and they said they would call me back in five minutes. I waited an hour and then called again. They said they had tried to phone me but couldn’t get through, they also said they had emailed me, I received neither a phone call or an email.
I was told they were waiting for a supply. So they would let me know before the end of the day when I could expect the rest of my order.
Upon checking my contact details with them, they had the correct information but rang the wrong number and didn’t put in the whole email address.
Their customer care leaves a lot to be desired.
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6 Sept 2023
Verified review
The delivery was quick and the products as described. The prices were reasonable.
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2 Oct 2023
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This is really bad service after order delivery taken months it unacceptable
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5 Sept 2023
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That you were so quick and efficient. Thank you!
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6 Sept 2023
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Very happy with the delivery
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8 Sept 2023
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My order came on time
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3 Oct 2023
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15 Sept 2023
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5 Sept 2023
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4 Sept 2023
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Not Happy
Have tried to return order to no no avail. Wanted to change trousers for some shirts but have had to buy them elsewhere as I heard nothing from you. So am putting trousers in post and trust you will refund my money. Thought I would give you a try to save me going into town. So to improve your service it would be nice to have a return slip and the option of buying something else. My brother phoned your company and was told you don’t do refunds! Think you should maybe make that clear on your order form. Not happy at all
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31 Aug 2023
Verified review
Quality uniform
The uniform is good quality and does seem to last well, I have purchased another school blazer for my younger child, and more of the P.E. tops which have worn very well for my older son.
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3 Sept 2023
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It was quick and easy to order. Free and quick delivery. Great quality school trousers.
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31 Aug 2023
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Affordable & efficient
Easy to find what I needed and order. Arrived in good time and good condition. Thanks
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9 Aug 2023
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Good description and size chart for reference. Excellent quality shorts.
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17 Aug 2023
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Fast delivery
Shop is always so busy much more convenient online.
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22 Aug 2023
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The quality of the jumpers are great and the sizing is perfect
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