Certificate for directschoolwear.co.uk

No. XBA11859BB87FF9858D12E4AE3C6B2798
 

Approved on
01/08/2013
Valid until
31/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for directschoolwear.co.uk



Good

4.15/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 73 Trusted Shops reviews collected in the last 12 months.
In total, directschoolwear.co.uk has already collected 229 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/09/2019
Date of order
23/08/2019
14/09/2019
Got there in the end
2.67
Fair

Date of publication
11/09/2019
Date of order
03/09/2019
11/09/2019
They haven’t answered my email in a month.
3.67
Good

Date of publication
11/09/2019
Date of order
03/09/2019
11/09/2019
Fast shipping, good service Thanks
5.00
Excellent

Date of publication
10/09/2019
Date of order
29/08/2019
10/09/2019
Excellent customer service, fast delivery and very nice product.
5.00
Excellent

Date of publication
08/09/2019
Date of order
01/09/2019
08/09/2019
Staff were very helpful with my queries
5.00
Excellent

Date of publication
07/09/2019
Date of order
30/08/2019
07/09/2019
1/3 of a delivery and my son had to start school with old uniform even though it was ordered within good time
2.00
Poor

Date of publication
06/09/2019
Date of order
30/08/2019
06/09/2019
We bought our uniform late from this directschoolwear and we was very worried that the parcel wouldn’t come in time for school . This company took the time out to call us and say that we can come collect it before they send it off Very very helpful and kind got the clothes just in time for school
5.00
Excellent

Date of publication
06/09/2019
Date of order
30/08/2019
06/09/2019
Received my items as requested and on time. No problems.
5.00
Excellent

Date of publication
06/09/2019
Date of order
30/08/2019
06/09/2019
Very fast and efficient service
4.67
Excellent

Date of publication
05/09/2019
Date of order
29/08/2019
05/09/2019
thank you
5.00
Excellent

Date of publication
04/09/2019
Date of order
28/08/2019
04/09/2019
Fast delivery great service
5.00
Excellent

Date of publication
03/09/2019
Date of order
27/08/2019
03/09/2019
Thank you never had a problem using Direct School Wear. Always a pleasure
5.00
Excellent

Date of publication
03/09/2019
Date of order
27/08/2019
03/09/2019
Ordering was easy and it came very quick.. the only thing I didn’t like is the quality of the shirts as they felt like paper and the logo looks horrendous on the other side of the pocket.
4.33
Good

Date of publication
02/09/2019
Date of order
26/08/2019
02/09/2019
Quality items and delivery and service was excellent
5.00
Excellent

Date of publication
31/08/2019
Date of order
23/08/2019
31/08/2019
better than last time but the website for the school clothes are still really bad you can’t find anything what you are looking for
4.00
Good

Date of publication
30/08/2019
Date of order
20/08/2019
30/08/2019
I ordered my kids uniform which only took a few days to arrive, saved me queuing up at the store. Very happy with the speed of my order.
5.00
Excellent

Date of publication
29/08/2019
Date of order
22/08/2019
29/08/2019
My child uniform came on time will order online again..very quick delivery very happy
5.00
Excellent

Date of publication
29/08/2019
Date of order
21/08/2019
29/08/2019
My order was easy to place online and delivery quick. The only problem I had was there was no expected delivery date and no reply to the email I sent. Other then that a really good service. Would recommend.
5.00
Excellent

Date of publication
28/08/2019
Date of order
21/08/2019
28/08/2019
Quick delivery
5.00
Excellent

Date of publication
27/08/2019
Date of order
20/08/2019
27/08/2019
Fast delivery
5.00
Excellent

Date of publication
27/08/2019
Date of order
04/08/2019
27/08/2019
I rated 3 for customer service as it I'd not the best. It is because I rang and my goods were sent out in time having had a very poor experience last year
4.33
Good

Date of publication
26/08/2019
Date of order
17/08/2019
26/08/2019
We are happy with the uniform but did need to change the delivery address unfortunately it seems the email was ignored, so customer service was not as it should be. It was more by luck that the delivery came earlier than expected so was ok after all.
3.33
Fair

Date of publication
26/08/2019
Date of order
14/08/2019
26/08/2019
Excellent service
5.00
Excellent

Date of publication
24/08/2019
Date of order
16/08/2019
24/08/2019
Please with the skirts, only complain is that they didn't come with hangers
4.00
Good

Date of publication
23/08/2019
Date of order
16/08/2019
23/08/2019
Excellent
5.00
Excellent

Date of publication
22/08/2019
Date of order
08/08/2019
22/08/2019
Great store, transaction went through easily.
5.00
Excellent

Date of publication
20/08/2019
Date of order
13/08/2019
20/08/2019
Very happy with it all
5.00
Excellent

Date of publication
18/08/2019
Date of order
07/08/2019
18/08/2019
Goods arrived as promised. Good service.
4.00
Good

Date of publication
18/08/2019
Date of order
11/08/2019
18/08/2019
Everything good with regards to delivery and quality of goods as always. However, your website is in need of updating. You have to scroll through so much stuff even when you put the number of item in. It's not good and should be better.
5.00
Excellent

Date of publication
14/08/2019
Date of order
05/08/2019
14/08/2019
Good quality items. Skirt was too big
4.00
Good

Date of publication
13/08/2019
Date of order
06/08/2019
13/08/2019
Great service, quick delivery
5.00
Excellent

Date of publication
12/08/2019
Date of order
25/07/2019
12/08/2019
Shipping takes forever and no one reacts to mails (send in about 10..., not one answer).
1.00
Very Poor

Date of publication
09/08/2019
Date of order
02/08/2019
09/08/2019
Delivered before time
5.00
Excellent

Date of publication
09/08/2019
Date of order
30/07/2019
09/08/2019
Very good fit on items purchased, all round good service.
5.00
Excellent

Date of publication
02/08/2019
Date of order
25/07/2019
02/08/2019
Took a week. But when I emailed customer services, the response was quick and efficient. Thank you
4.00
Good

Date of publication
29/07/2019
Date of order
06/07/2019
29/07/2019
I haven't even received my delivery yet even though they have received my money. Very unhappy.
1.00
Very Poor

Date of publication
29/07/2019
Date of order
22/07/2019
29/07/2019
We found ordering on line was easy. We found what we needed and the size easy to do
5.00
Excellent

Date of publication
19/07/2019
Date of order
11/07/2019
19/07/2019
Exactly as described and delivered in a timely fashion.
5.00
Excellent

Date of publication
17/07/2019
Date of order
17/05/2019
17/07/2019
One of the item is not delivered
1.00
Very Poor

Date of publication
11/07/2019
Date of order
04/07/2019
11/07/2019
Fast and efficient
5.00
Excellent

directschoolwear.co.uk customer reviews

directschoolwear.co.uk

directschoolwear.co.uk was certified by Trusted Shops on 01/08/2013.

Contact
Streakes Field Road 1
NW2 7GD London
United Kingdom
harry@magicgroup.co.uk
directschoolwear.co.uk
Owner
The British Connection Ltd
Streakes Field Road 1
NW2 7GD London
United Kingdom
Trade register
United Kingdom 03034893
Authorized representative
Harry Mirpuri
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with directschoolwear.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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