Certificate for directschoolwear.co.uk

No. XBA11859BB87FF9858D12E4AE3C6B2798
 

Approved on
01/08/2013
Valid until
31/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for directschoolwear.co.uk



Good

3.91/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 32 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 104 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
07/01/2018
Date of order
31/12/2017
07/01/2018
Extremely easy to order. Quickly found the right uniform after searching by school. Paid. Order delivered quickly. Just in time for the new term. Perfect
5.00
Excellent

Date of publication
30/11/2017
Date of order
16/11/2017
30/11/2017
Everything fine, just the billingmail did not arrive. But as I have the stuff this doesn't realy matter.
4.00
Good

Date of publication
16/11/2017
Date of order
08/11/2017
16/11/2017
good quality with reasonable price
5.00
Excellent

Date of publication
12/11/2017
Date of order
30/09/2017
12/11/2017
Unacceptable delivery
2.67
Fair

Date of publication
11/11/2017
Date of order
18/10/2017
11/11/2017
Es gibt keinerlei emails des shops über den Sendungsberlauf, keine Nachfrage, einfach keine Kommunikation.
1.00
Very Poor

Date of publication
26/10/2017
Date of order
10/10/2017
26/10/2017
Have not rated as not received and have had no correspondence as to the problem quick to take the money though so my rating is zero
1.00
Very Poor

Date of publication
22/10/2017
Date of order
15/10/2017
22/10/2017
I can not recommend this service enough - it is simply second to none.

Highly recommended
5.00
Excellent

Date of publication
02/10/2017
Date of order
24/09/2017
02/10/2017
Awesome service as always - highly recommended
5.00
Excellent

Date of publication
27/09/2017
Date of order
13/09/2017
27/09/2017
All good
5.00
Excellent

Date of publication
27/09/2017
Date of order
05/08/2017
27/09/2017
Product showing in stock and systems delivery 3-4 days. Order took over 3 weeks to arrive. No response to status queries either by phone or email.
2.00
Poor

Date of publication
26/09/2017
Date of order
28/08/2017
26/09/2017
2 items were missing in the delivery. I sent the email to customer services on 11 Sep 2017 but they did not reply to date (today is 26/09). Tried to call them on numerous occasions but nobody picks a phone

Order elsewhere if you can
2.00
Poor

Date of publication
24/09/2017
Date of order
12/09/2017
24/09/2017
Friendly helpful staff.
4.67
Excellent

Date of publication
21/09/2017
Date of order
29/08/2017
21/09/2017
Not received this item disappointed as I was told it was better to do it online and we have more priority then the shop buyers it's been nearly a month a No think so far
1.00
Very Poor

Date of publication
18/09/2017
Date of order
10/09/2017
18/09/2017
Excellent service and delivery time
5.00
Excellent

Date of publication
14/09/2017
Date of order
07/09/2017
14/09/2017
I was very pleased to receive the boots and trainers on Monday morning at 11.00 having ordered them on Thursday- just in time for my daughter's school PE lesson on Tuesday. And lot cheaper than the school uniform shop. Would definitely use again.
5.00
Excellent

Date of publication
12/09/2017
Date of order
31/08/2017
12/09/2017
Easier than going directly to the uniform shop
3.67
Good

Date of publication
07/09/2017
Date of order
23/08/2017
07/09/2017
I waited ages for my delivery every time I called customer service I was fobbed off and my problem
Wasn't solved
1.67
Poor

Date of publication
06/09/2017
Date of order
30/08/2017
06/09/2017
Direct school wear makes buying uniform easy and convenient, no more queuing for hours outside a school shop.
4.00
Good

Date of publication
06/09/2017
Date of order
23/08/2017
06/09/2017
Having ordered the uniforms online with plenty of time allowed for delivery I had still not received my order the day before school starts Which then led me to have to go to the busy store and queue up for 30 mins with a newborn and enter a busy shop and spend the same money again Only to find out I can't return what I ordered to the store once it arrives Not happy about the online service
2.67
Fair

Date of publication
03/09/2017
Date of order
22/08/2017
03/09/2017
Die Ware kam leider erst sehr spät an, durch die hohen Lieferkosten ist eine Rücksendung sinnlos, d.h. man bleibt auf nicht passender Kleidung sitzen......und das bei den englischen Größenangaben Dummerweise sind wir an diesen shop gebunden, freiwillig würde ich da sonst nichts bestellen.
1.67
Poor

Date of publication
24/08/2017
Date of order
17/08/2017
24/08/2017
Simple checkout, easy to order and fast delivery
5.00
Excellent

Date of publication
21/08/2017
Date of order
12/08/2017
21/08/2017
Very good service all round.
5.00
Excellent

Date of publication
20/08/2017
Date of order
13/08/2017
20/08/2017
Excellent servicre
5.00
Excellent

Date of publication
20/08/2017
Date of order
06/08/2017
20/08/2017
All very good especially sizes
5.00
Excellent

Date of publication
14/08/2017
Date of order
07/08/2017
14/08/2017
Fast delivery and items are as expected
5.00
Excellent

Date of publication
12/08/2017
Date of order
29/07/2017
12/08/2017
The website says they will send a free gift witg orders over £50 but we didn't receive any.
4.00
Good

Date of publication
06/08/2017
Date of order
30/07/2017
06/08/2017
Excellent service
5.00
Excellent

Date of publication
06/08/2017
Date of order
27/07/2017
06/08/2017
Very happy with the service I received, my order came within the time scale stated.
5.00
Excellent

Date of publication
03/08/2017
Date of order
27/07/2017
03/08/2017
Very good service including after sales
5.00
Excellent

Date of publication
03/08/2017
Date of order
26/07/2017
03/08/2017
AAA++++++
5.00
Excellent

Date of publication
28/07/2017
Date of order
20/07/2017
28/07/2017
Speedy delivery and items arrived in good condition.
5.00
Excellent

Date of publication
07/07/2017
Date of order
30/06/2017
07/07/2017
fast and helpfull
4.00
Good

directschoolwear.co.uk customer reviews

directschoolwear.co.uk

directschoolwear.co.uk was certified by Trusted Shops on 01/08/2013.

Contact
Streakes Field Road 1
NW2 7GD London
United Kingdom
harry@magicgroup.co.uk
directschoolwear.co.uk

Owner
The British Connection Ltd
Streakes Field Road 1
NW2 7GD London
United Kingdom
Trade register
United Kingdom 03034893
Authorized representative
Harry Mirpuri
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with directschoolwear.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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