stonerefurb.co.uk- Logo - reviews

stonerefurb.co.uk
Reviews:

258 reviews in the last 12 months835 total reviews  

4.83
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

4 Sept 2023
 Verified review
Love that the descriptions are accurate and items in really good condition on arrival. Prices can be very reasonable, especially if there's a sale but you have to know your stuff to see if it's a bargain or not. Contact could be a lot better and can sometimes not get a response from website messages which is disappointing.

Most relevant negative review

12 Sept 2023
 Verified review
Stone refurb are all to happy to take your money, but as to their so-called tech support it would appear nearly non existent. No follow up calls even when they say they will call. After buying an 'A' rated pc from them, it died four days later. Not good enough for what was meant to be a basically new pc. When it came back it was minus a power cable (more expense). I wouldn't recommend them to anybody
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for stonerefurb.co.uk

Filter
 Sort by  
Relevance
8 days ago
 Verified review

Reasonably priced and with technical support and a 1-year warranty

Good knowledgeable and experienced staff that make you feel confident when purchasing 2nd user refurbed equipment regardless of grade. Reasonably priced and with technical support and a 1-year warranty you will be hard pressed to find a better deal. Highly recommended.
Report review
Answer by stonerefurb.co.uk
4 days ago
Hi Damon, Thank you so much for your glowing review! We're thrilled to hear that you felt confident with our knowledgeable and experienced staff and that our prices, technical support, and 1-year warranty met your expectations. Your recommendation means a lot to us, and we're delighted that you had a positive experience. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. Thanks again for your support!
27 Jun 2024
 Verified review

Good company

Bought from company before and have paid for quicker delivery and receive item following day but even their free delivery is quick. Their stock is good and if they do not have something in stock then just need to look again at a later time
Report review
Answer by stonerefurb.co.uk
1 Jul 2024
Hi Jan, Thank you so much for your glowing 5-star review! We truly appreciate your continued support and feedback. We're delighted to hear that you've been pleased with our delivery options and the speed of our service, even with our standard free delivery. Ensuring prompt and efficient service is always our goal. Rest assured, we strive to maintain a robust stock to meet our customers' needs, and we're glad to hear you find our inventory satisfactory. If there's ever anything specific you're looking for that's temporarily out of stock, please don't hesitate to check back with us, as our inventory is regularly updated. Once again, thank you for choosing Stone Refurb. We look forward to serving you again soon!
1 Jul 2024
 Verified review
Excellent stock - quick response - item working well - excellent support (for my own ignorance - not a problem with the item itself)
Report review
Answer by stonerefurb.co.uk
2 Jul 2024
Hi Mike, Thank you so much for your fantastic review! We're delighted to hear that you found our stock excellent, received quick responses and that the item is working well for you. We're also glad that our support team could assist you effectively, even with your enquiries. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help!
11 days ago
 Verified review
Have always used Stone Refurb for my IT hardware, great value and service, thank you!
Report review
Answer by stonerefurb.co.uk
10 days ago
Hi Mark, Thank you so much for your 5-star review! We’re thrilled to hear that you’ve consistently had a great experience with Stone Refurb for your IT hardware needs. Your kind words about our value and service mean a lot to us. Thank you for being a loyal customer, and we look forward to serving you again in the future!
12 Jul 2024
 Verified review
excellent service and delivery time, have used before and will again.
Report review
Answer by stonerefurb.co.uk
12 days ago
Hi Richard, Thank you so much for your wonderful review! We're delighted to hear that you had an excellent experience with our service and delivery. We greatly appreciate your continued trust and loyalty. Looking forward to serving you again in the future!
4 days ago
 Verified review

Quick delivery, good condition

Delivery was quick, item was in expected condition and working great
Report review
Answer by stonerefurb.co.uk
2 days ago
Hi Joe, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you were pleased with the quick delivery and the condition of your item. It's great to know that everything is working well for you. If you need any further assistance or have any questions, feel free to reach out. Enjoy your purchase!
7 days ago
 Verified review
Excellent Products, excellent service. Would recommend to others.
Report review
Answer by stonerefurb.co.uk
4 days ago
Hi Terrence, Thank you for the fantastic review! We're delighted to hear that you’re pleased with both our products and service. Your recommendation means a lot to us. If you need any further assistance or have questions in the future, feel free to reach out. We're here to help!
2 days ago
 Verified review
Delivered quickly exactly as ordered and at a good proce.
Report review
5 Jul 2024
 Verified review
Repeat customer. Everything has always been top notch.
Report review
Answer by stonerefurb.co.uk
8 Jul 2024
Hi Jim, Thank you so much for being a loyal repeat customer! We're thrilled to hear that everything has consistently met your expectations. If there's anything else we can do to continue providing top-notch service, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again in the future!
2 Jul 2024
 Verified review
Good value, quick delivery.
Report review
Answer by stonerefurb.co.uk
4 Jul 2024
Hi Andrew, Thank you for your 5-star review! We're delighted to hear that you found our service to be of good value and appreciated the quick delivery. If you have any further feedback or need assistance, please don't hesitate to reach out.
2 Jul 2024
 Verified review
Great service
Report review
Answer by stonerefurb.co.uk
2 Jul 2024
Hi Gregory, Thank you for your kind words and 5-star rating! We're thrilled to hear that you had a great experience with our service. If you ever need assistance again in the future, please feel free to reach out. We're here to help!
3 days ago
 Verified review
Report review
3 days ago
 Verified review
Report review
3 days ago
 Verified review
Report review
12 Jul 2024
 Verified review
Report review
12 Jul 2024
 Verified review
Report review
4 Jul 2024
 Verified review
Report review
4 Jul 2024
 Verified review
Report review
7 Jun 2024
 Verified review
Second time I have used stone refurb even though the fan is becoming noisy on my first laptop purchase just over a year ago. The laptop I bought recently is in very good condition and carefully wrapped to prevent damage and was good to go. Price point is very competitive so I have no need to search the internet. I would recommend stone refurb without hesitation, so ne need to troll the internet.
Report review
Answer by stonerefurb.co.uk
10 Jun 2024
Hi Arif, Thank you so much for your positive feedback and for choosing Stone Refurb for the second time! We're delighted to hear that your recent laptop purchase was in excellent condition and that you found it carefully packaged to prevent damage. We understand the importance of offering competitive prices and ensuring customer satisfaction, and we're thrilled to know that we've met your expectations. Your recommendation means a lot to us, and we truly appreciate your loyalty and support. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!
17 Jun 2024
 Verified review
Computer arrived in excellent condition and very quickly. Very easy to set up and works well. Very pleased. Will definitely use again particularly with 10% voucher for next order
Report review
Answer by stonerefurb.co.uk
18 Jun 2024
Hi Timothy, Thank you so much for your fantastic 5-star review! We are thrilled to hear that your computer arrived in excellent condition and so quickly. It’s great to know that you found it easy to set up and that it’s working well for you. Your satisfaction is our priority, and we’re glad to have met your expectations. We look forward to serving you again, especially with the 10% voucher for your next order. If you need any further assistance, please feel free to reach out. Thank you once again for your kind words and for choosing us.