12 Volt Planet UK- Logo - reviews

12 Volt Planet UK 
Reviews:

514 reviews in the last 12 months7,066 total reviews  

12 Volt Planet UK- Logo - reviews

12 Volt Planet UK 
Reviews:

514 reviews in the last 12 months7,066 total reviews  

Review summary

Reviews for 12 Volt Planet UK are consistently positive. Customers consistently highlight the high quality and reliability of the products, as well as accurate descriptions. The website is frequently praised for its ease of use, clear information, and straightforward navigation. Many appreciate the wide selection and consistent stock availability. Customers also value the knowledgeable and practical advice provided before and after purchase. The responsive, friendly, and helpful customer service receives frequent positive mention, and prices are generally considered fair and competitive, with good value for money. Delivery is often described as fast and reliable. A few customers suggest there is room for improvement regarding delivery partners, citing occasional issues with courier services.

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Reviews for 12voltplanet.co.uk

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Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
2 Reviews

One happy customer

This company is excellent for all your electrical equipment. They have advice easy to order quick delivery even with the bigger items as battery arrived on time. Great service. Thank you to old planet
Answer by 12 Volt Planet UK
That is great to hear, thank you for taking the time to leave us this feedback!
Community member 
1 Reviews
Person I spoke with didn’t have great product knowledge compared to previous interactions, when knowledge was on point and very quick to place order over phone. This time it took ages and ended up having to cut order short for an item as I had to leave for an appointment. Also cable ordered was flex 16 mm and thin wall was delivered. Due to time constraints I used it, but not what was conveyed over phone call.
Answer by 12 Volt Planet UK
Thank you for taking the time to leave this feedback and we are sorry to hear that you didn't have a great experience shopping with us. I have spoken with my colleague who dealt with your enquiry and let him know the differences between the thin wall and extra flexible cables. Sorry for the inconvenience caused by this mistake.
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
2 Reviews
Great products and service.
Answer by 12 Volt Planet UK
Thank you for the positive feedback Tim!
MK
Mark K.
2 Reviews
Very pleased with my order, everything was perfect and fast shipping as well.
Answer by 12 Volt Planet UK
That is great to hear, thank you for the positive feedback!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
2 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Easy to order, good product. Customer service was quick to respond. The only negative was Royal Mail who took 5 days to deliver
Answer by 12 Volt Planet UK
Thank you for taking the time to leave us this review, I am sorry for how long your delivery took to arrive with you.
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Fantastic quality products
Answer by 12 Volt Planet UK
Thank you for taking the time to leave us this great review!
Community member 
1 Reviews
Quick delivery.
Answer by 12 Volt Planet UK
Thank you for the great feedback!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!