12voltplanet.co.uk
Reviews:

293 reviews in the last 12 months6,010 total reviews  

4.89
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 11 Dec 2014
The Trustmark indicates trustworthy online retailers.
12voltplanet.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

3 Oct 2023
 Verified review
A very good, reliable, professional service. A long list of various auto electrical items were ordered and they all came quickly (2 working days with Royal Mail), well packed with great attention to detail. Just amazing, every part was clearly identified, helping greatly in seeing what is what, with detailed printed labels on component bags, even bespoke lengths of cable and tubing, neatly coiled, of various sizes all came tagged with labels! Again the despatch note is clearly set out and with mini photos of each item. I could not want more. Many thanks.

Top negative review

20 May 2023
 Verified review
They are fine for vehicle electrics and marine cable, terminals, etc, etc, and for customer service but a selection of better quality marine lighting would be appreciated. I recently purchased two chrome finished LED downlighters which had poor quality chrome plating and were of inferior general quality compared with earlier purchases at similar pricing from marine chandlers.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for 12voltplanet.co.uk

Filter
 Sort by  
Relevance
21 Feb 2024
 Verified review
Very good service !
Report review
Answer by 12voltplanet.co.uk
21 Feb 2024
Thank you for the great review!
11 Feb 2024
 Verified review
Good service
Report review
Answer by 12voltplanet.co.uk
13 Feb 2024
Thank you very much for the great review!
23 Feb 2024
 Verified review
Report review
Answer by 12voltplanet.co.uk
26 Feb 2024
Thank you for the 5 stars!
20 Feb 2024
 Verified review
Report review
Answer by 12voltplanet.co.uk
20 Feb 2024
Thank you for the 5 stars!
17 Feb 2024
 Verified review
Report review
Answer by 12voltplanet.co.uk
19 Feb 2024
Thank you for the 5 stars!
11 Feb 2024
 Verified review
Report review
Answer by 12voltplanet.co.uk
14 Feb 2024
Thank you for the 4 stars
6 Feb 2024
 Verified review
Report review
Answer by 12voltplanet.co.uk
8 Feb 2024
Thank you for the 4 stars
5 Feb 2024
 Verified review
Report review
Answer by 12voltplanet.co.uk
5 Feb 2024
Thank you for the 5 stars!
2 Feb 2024
 Verified review
Report review
Answer by 12voltplanet.co.uk
2 Feb 2024
Thank you for the 4 stars
1 Feb 2024
 Verified review
Report review
Answer by 12voltplanet.co.uk
2 Feb 2024
Thank you for the 5 stars!
1 Feb 2024
 Verified review
Report review
Answer by 12voltplanet.co.uk
2 Feb 2024
Thank you for the 5 stars!
29 Jan 2024
 Verified review
Report review
Answer by 12voltplanet.co.uk
30 Jan 2024
Thank you for the 5 stars!
18 Jan 2024
 Verified review

Rapid resolution of delivery issue not their fault

I called because small package hadn't arrived. I called and told with apology that looked as if lost somewhere in Royal Mail. I was told that they would send replacement by priority mailing and true to their word it arrived the next day. Fair enough.
Report review
Answer by 12voltplanet.co.uk
19 Jan 2024
Thank you for the feedback Stephen and we are sorry for the initial delivery issues and glad to hear they were resolved promptly
ML
Malcolm L.
shropshire
23 Jan 2024
 Verified review
You are a company I trust Your prices are reasonable your stock levels are good and your delivery is excellent
Report review
Answer by 12voltplanet.co.uk
24 Jan 2024
Thank you very much for taking the time to leave us this review, we really appreciate the feedback!
4 Jan 2024
 Verified review
electrical good are of good quality, priced competitively, delivered on time. not much more I can say
Report review
Answer by 12voltplanet.co.uk
5 Jan 2024
Thank you for taking the time to leave us this review Dave, we really appreciate the great feedback!
7 Jan 2024
 Verified review

Service

They had what I wanted in stock and delivered ahead of the promised time. What better service?
Report review
Answer by 12voltplanet.co.uk
8 Jan 2024
Thank you for the great feedback, it is much appreciated!
30 Dec 2023
 Verified review
Used these guys a few times and they have always been great
Report review
Answer by 12voltplanet.co.uk
2 Jan 2024
Thank you for taking the time to leave us this review, we really appreciate it and it is great to hear that you are happy with our service!
10 Jan 2024
 Verified review
Had what I needed in stock, I ordered and they delivered.
Report review
Answer by 12voltplanet.co.uk
11 Jan 2024
Thank you for taking the time to leave us this great review!
18 Jan 2024
 Verified review
Received item promptly.
Report review
Answer by 12voltplanet.co.uk
19 Jan 2024
Thank you for the great review Peter!
12 Jan 2024
 Verified review
Just the parts I needed
Report review
Answer by 12voltplanet.co.uk
15 Jan 2024
Thank you for the great review!