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Review summary
Customers consistently praise the fast and reliable delivery, with orders often arriving earlier than expected. The high quality and robustness of products are frequently highlighted, leading to strong satisfaction and trust. Customer service is described as outstanding, with staff noted for their helpfulness, expertise, and prompt issue resolution. Many reviewers mention fair and competitive pricing, appreciating the value for money. The website is easy to navigate, featuring clear product information and a smooth ordering process. Customers also benefit from expert advice, knowledgeable support, and informative technical articles. Additionally, the wide range of stock, parts, and accessories makes the store a preferred choice for various project needs.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviews12 Volt Planet UK
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Verified
Bluetooth unit works well. Instructions a bit light but found a decent video on YouTube. Get an error on the phone side and I don’t know where to plug in the fibre loop back for the phone controls - assume that is the error.
Reply from 12 Volt Planet UK
Hi Geoff, sorry to hear that. Please get in touch with our team via email on sales@12voltplanet.co.uk and we will be happy to help
Verified
No hassle parts order
Got all the bits and pieces I needed for my van plumbing, including just the right amount of hose, quickly delivered and good condition and quality.
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this great feedback Simon!
Verified
Great service, fast delivery and well packaged materials, will definitely be using again for any future purchases!
Reply from 12 Volt Planet UK
That is great to hear, thank you for leaving us this positive review!
Verified
Cables all came well packaged and delivery was good. I wanted to let you know that chatgpt recommended you as a high quality supplier and I feel that is very important as they scan all reviews online.
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this great review! We really appreciate the feedback
Verified
Easy to order and pay. Speedy delivery. Good communications. It would however have been useful to be informed that the item I ordered needed a matching other part to make it fully complete and functional.
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this feedback, we really appreciate it. We try to include as much information as possible on our website to inform customers of which items they will need but unfortunately, we do not go through each order to see what is missing from it. If you are in doubt in the future, you can always give us a call and we can advise over the phone. Many thanks
Verified
First class company to deal with, highly recommended!
Excellent website with lots of information and helpful hints, useful calculators, and always up-to-date with the latest kit. I've used them for years and never had any issues.
Highly recommended!
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this review, we really appreciate the feedback!
Verified
Top quality stuff for my classic car restoration. Always use 12volt planet if they have what I'm after.
Reply from 12 Volt Planet UK
Thank you for the brilliant feedback!
Verified
Product as described and easy to install
Product as described, replaced a current one in motorhome. Easy to install and fast delivery.
Reply from 12 Volt Planet UK
That is great to hear, thank you for the positive review!
Verified
All-round excellence
Excellent website, good range of products, excellent online articles, prompt response to messages, sales conversant with the potential issues of sending stuff to Europe. What's not to like!
Reply from 12 Volt Planet UK
Thank you so much for providing this detailed feedback for us, we really appreciate it!
Verified
Quality of purchases were good at a competitive price. Very good delivery time. Like how there are articles /advice available to support work on your vehicle.
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this fantastic review. We really appreciate your feedback and are glad to hear that the articles and information on our website have been helpful to you.
Verified
was a 4.5 but now 5*
was a 4.5 as there’s always room for improvement, but a sticker for my toolbox elevated it to a five, quality products from a trusted supplier
Reply from 12 Volt Planet UK
Thank you very much for taking the time to leave us this review, we really appreciate the feedback and we are glad that you like the sticker!
Verified
Sterling Induction Hob For Campervan.
The hob came very quickly after ordering and was well packed. Worked well when tried on a mains socket.
Reply from 12 Volt Planet UK
Thank you for the brilliant review!
Verified
Good selection of products, useful product information, good delivery. Thank you!
Reply from 12 Volt Planet UK
Thank you for the brilliant feedback!
Verified
Good quality product at a sensible price and promptly despatched in appropriate packaging .
Reply from 12 Volt Planet UK
That is great to hear, thank you for the brilliant feedback!
Verified
Great company to use
Used them before and this transaction was the same as previously. Accurate description of the item purchased and quick delivery, thank you
Reply from 12 Volt Planet UK
That is great to hear, thank you for the brilliant feedback!
Verified
Also on the ball when it comes to delivery and stock
Good prices as well so will continue to use 12v Planet
Reply from 12 Volt Planet UK
That is great to hear, thank you for the positive review!
Verified
Website was super easy to use, especially as I wasn’t quite sure what I exactly needed, the additional links for other products really cut down on doing loads of searching on line.
Parcel sent and delivered no problem, packaging was good
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this review, we really appreciate the feedback!
Verified
Liked that I could contact you by phone and speak to someone regarding ordering
Reply from 12 Volt Planet UK
Thank you for the brilliant feedback!
Verified
A very good company to deal with.
I have had a few experiences with this company. Starting with lots of good advice and the supply of equipment to replace an old faulty caravan battery charger/power supply. Also supplying various electrical and wiring connections over a number of years.
Every transaction has been speedily delivered and every communication has been friendly and patiently dealt with.
I thoroughly recommend this company.
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this review, we really appreciate the feedback and it is great to hear that you are happy with our service!
Verified
I was particularly impressed with the efforts of Keane, who designed the entire for me.
Reply from 12 Volt Planet UK
Thank you very much for the great feedback, I have passed on your kind words to Keane!
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12 Volt Planet UK
- +441844885100
- www.12voltplanet.co.uk
- sales@12voltplanet.co.uk
- Aylesbury, Buckinghamshire, GBR
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