Review summary
Customers consistently praise the fast and reliable delivery of their orders, often noting promptness and on-time arrivals. The support team is frequently described as helpful, knowledgeable, and responsive, with many customers highlighting exceptional advice and problem resolution. Many customers mention that the products are of high quality and reliable, often exceeding expectations even if not always the cheapest. The website is frequently described as easy to use, informative, and well-designed, making ordering straightforward for both new and returning customers. Customers appreciate the wide selection of products available, noting that the company often has exactly what is needed for various projects. The company is praised for providing helpful advice, informative articles, and technical guidance through both support interactions and website resources. Customers generally find prices to be fair or competitive, often mentioning good value for the quality and range offered. Order and delivery communication is highlighted as clear and timely, with customers appreciating updates and proactive issue resolution.
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How Trusted Shops prevents fake reviewsReviews12 Volt Planet UK
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Verified
Very User Friendly
The website is easy to use and has a good variety of products.
Delivery is usually within a couple of days and the goods are well packaged.
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this great review!
Verified
Outstanding customer service
I been using 12vP for some years now fitting victron equipment.
There’s service is always first class.
I will not use anyone else.
Reply from 12 Volt Planet UK
Thank you very much for the kind words about our service, we really appreciate it!
Verified
Have been using 12 v for the past five years. Never a problem, everything delivered promptly and equipment supplied top quality.
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this review, we really appreciate the feedback and your continued support.
Verified
Campervan wiring. Everything you need, as well as the maths to do it right.
Great advice, quality products and prompt delivery well packaged, cables coiled and labelled.
Cable sizing calculators a great service to use and essential for reliable safe installs.
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this review, we really appreciate the feedback!
Verified
Good choice of products for my 12 volt system in my campervan conversion. Fairly speedy delivery. Their knowledge centre is really good.
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this review, we really appreciate the feedback!
Verified
Battery to alternator cable.
We had a bit of a misunderstanding at first but it was all sorted out to perfection and in quick time, especially as there was a Bank Holiday involved.
Reply from 12 Volt Planet UK
Thank you for your review. I'm sorry to hear that there was an initial misunderstanding, but I'm glad that we were able to resolve this
Verified
Very happy customer
Excellent service and products as always there knowledge is second to none really can't fault 12 volt in anyway the best I've found for everything on the electrical side of the vehicle power system 10/10
Reply from 12 Volt Planet UK
Thank you for the brilliant feedback, we really appreciate it!
Verified
Easy to use website, delivered in good time, well packaged and just as described.... Will use again
Verified
Good range and competitive prices
Great range of high quality products and very competitive prices. Pretty quick delivery and regular progress updates.
Reply from 12 Volt Planet UK
Thank you for the positive feedback, we really appreciate it!
Verified
Service is first class , communication was superb , knew exactly what I needed and so glad I used 12v , very highly recommended 10/10
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this brilliant review!
Verified
Good service as ever
I have used 12v planet for 3 van builds every time they have provided a good service with quality parts.
Will be using them again
Reply from 12 Volt Planet UK
Thank you for the positive review Peter! We really appreciate your continued support
Verified
helpful and knowledgable support team. no pressure selling, just good solid advice
Verified
Good informative articles relating to boat electronics with stock to back up the articles.
Reply from 12 Volt Planet UK
Thank you for leaving us this brilliant feedback!
Verified
Great range, reasonable prices, quick delivery
Great range of stock including all the bits you forgot you needed. Reasonable prices and fast delivery - what's not to like?!
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this review, we really appreciate the feedback!
Verified
Great company have been following for about a year picking up tips as rebuilding a motorhome to live in.
Reply from 12 Volt Planet UK
That is great to hear, thank you for taking the time to leave us this review. We really appreciate it
Verified
Highly recommended
A great online shop to buy 12v electrical stuff. They've got a huge range and orders are beautifully packed and labelled. My 'go-to' place!
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this excellent review Simon!
Verified
I like your back up when something goes wrong, Joe did a great job keeping me informed with emails, just keep up what you are doing
Reply from 12 Volt Planet UK
Thank you for leaving us this great feedback, we will let Joe know your kind words and that he has delivered excellent service!
Verified
good value leisure battery purchased, all good, arrived promptly, couldn’t fault service
Reply from 12 Volt Planet UK
Thank you for taking the time to leave us this great review. We’re pleased to hear you’re happy with your leisure battery and that it arrived promptly. It’s great to know you were happy with the service, and we really appreciate your feedback.
Verified
The ordering process was straightforward and the parts I ordered arrived the next day.
Reply from 12 Volt Planet UK
Thank you for your great review. We’re pleased to hear that the ordering process was straightforward and that your parts arrived the very next day. We really appreciate your feedback and are glad we could provide a smooth and speedy service.
Verified
Only sells good quality parts. Not the cheapest but if you confident that the parts will do the job then buy here.
Reply from 12 Volt Planet UK
Thank you for leaving us this great review, we really appreciate the feedback!