Certificate for reserved.com/gb

No. X6CEC2419C65B584360A043278B67C126
 

Approved on
01/09/2017
Valid until
31/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for reserved.com/gb



Good

4.47/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,556 Trusted Shops reviews collected in the last 12 months.
In total, reserved.com/gb has already collected 1,678 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/01/2019
Date of order
02/01/2019
16/01/2019
Arrived by estimated date
5.00
Excellent

Date of publication
16/01/2019
Date of order
09/01/2019
16/01/2019
Orders cost but they cancelled my order a few days later with no explanation. When I contacted them they said there was a problem with the payment. By then the coat had sold out completely. Very disappointed
1.00
Very Poor

Date of publication
16/01/2019
Date of order
01/01/2019
16/01/2019
Great clothes and most of them fit good considering this was my first time ordering and trusted the website's size advice. Quite pleased with the clothes, material and style Reserve offers. I will be ordering again.
4.00
Good

Date of publication
16/01/2019
Date of order
02/01/2019
16/01/2019
I ordered three items and decided to keep just one item as the others were unsuitable. It was very easy to organise a return and the return postage was prepaid, which is an excellent option. I shall be ordering form Reserved again very soon.
5.00
Excellent

Date of publication
16/01/2019
Date of order
02/01/2019
16/01/2019
very pleased with service from Reserved
5.00
Excellent

Date of publication
16/01/2019
Date of order
08/01/2019
16/01/2019
Absolutely diabolically slow delivery. Needs to improve
1.67
Poor

Date of publication
14/01/2019
Date of order
07/01/2019
14/01/2019
Was very happy with the coat I purchased.
5.00
Excellent

Date of publication
14/01/2019
Date of order
26/12/2018
14/01/2019
Product v high quality. v pleased. Delivery and returns excellent
5.00
Excellent

Date of publication
14/01/2019
Date of order
29/12/2018
14/01/2019
Delivery took long from 29th Dec to 9th jan
3.67
Good

Date of publication
13/01/2019
Date of order
06/01/2019
13/01/2019
I love reserved. This is my shop
5.00
Excellent

Date of publication
13/01/2019
Date of order
27/12/2018
13/01/2019
Timely delivery, nice stylish products at a very decent price.
5.00
Excellent

Date of publication
13/01/2019
Date of order
30/12/2018
13/01/2019
Delivery took almost week. Overall good experience.
3.67
Good

Date of publication
12/01/2019
Date of order
04/01/2019
12/01/2019
Great, Thank you
4.00
Good

Date of publication
12/01/2019
Date of order
29/12/2018
12/01/2019
Thank you I like this brand
5.00
Excellent

Date of publication
12/01/2019
Date of order
04/01/2019
12/01/2019
Poor
2.00
Poor

Date of publication
11/01/2019
Date of order
03/01/2019
11/01/2019
Troche dlugo sie czeka, Ale ubranka superrr. Dziekuje.
4.00
Good

Date of publication
11/01/2019
Date of order
04/01/2019
11/01/2019
Always great service. Easy to order and return if I'm not happy with items.
Love it.
5.00
Excellent

Date of publication
10/01/2019
Date of order
26/12/2018
10/01/2019
All perfectly fine, good quality, great communication
5.00
Excellent

Date of publication
10/01/2019
Date of order
27/12/2018
10/01/2019
Excellent service.
5.00
Excellent

Date of publication
10/01/2019
Date of order
03/01/2019
10/01/2019
I am happy with the shop
4.33
Good

Date of publication
09/01/2019
Date of order
26/12/2018
09/01/2019
The quality for reserved clothing was very good
3.67
Good

Date of publication
09/01/2019
Date of order
02/01/2019
09/01/2019
Delivery is so slow, would give 0 star if I could
2.67
Fair

Date of publication
09/01/2019
Date of order
26/12/2018
09/01/2019
Very good seller
3.33
Fair

Date of publication
09/01/2019
Date of order
02/01/2019
09/01/2019
Great app, good response to queries. Membership is pricey though
5.00
Excellent

Date of publication
08/01/2019
Date of order
19/12/2018
08/01/2019
I haven’t even recieved my item yet. I ordered on 19th December. There is not teackong information, it was only stated as despatched on wednesday 2nd january and i have sent a request of information to customer service who havent even responded. So essentially i will be demanding my money back and compensation shortly I will also be contacting Loraine on ITV as they advertised the item i bought
1.00
Very Poor

Date of publication
07/01/2019
Date of order
30/12/2018
07/01/2019
Delievered in time. Goods of a good quality. Like the style and fitting.
5.00
Excellent

Date of publication
07/01/2019
Date of order
30/12/2018
07/01/2019
Amazing
5.00
Excellent

Date of publication
04/01/2019
Date of order
21/12/2018
04/01/2019
I am happy with my order
3.67
Good

Date of publication
04/01/2019
Date of order
26/12/2018
04/01/2019
Excellent online service and fast delivery.
Hight quality of clothes for an amazing price.
I will definitely buy from reserved.com again.
5.00
Excellent

Date of publication
04/01/2019
Date of order
25/12/2018
04/01/2019
All great
5.00
Excellent

Date of publication
04/01/2019
Date of order
27/12/2018
04/01/2019
The worst experience ever. I made order on 27th December. Bought beautiful set - skirt and jacket. Was so exited Yesterday (3.01.19) received email that I won’t receive jacket. Sent email, very poor respond. Called this morning. Girl was nice but no explanation at all. Very disappointed. Never use them again.
1.00
Very Poor

Date of publication
03/01/2019
Date of order
27/12/2018
03/01/2019
Very good quality for small money. Love this clothes
5.00
Excellent

Date of publication
03/01/2019
Date of order
20/12/2018
03/01/2019
Came on a nice box. Delivery took a while but it was over Xmas. Clothes of good quality.
4.67
Excellent

Date of publication
03/01/2019
Date of order
27/12/2018
03/01/2019
Orders take too long to be processed and dispached. Customer service on the other is excellent.
3.67
Good

Date of publication
03/01/2019
Date of order
25/12/2018
03/01/2019
Love this top it just looked amazing on
5.00
Excellent

Date of publication
03/01/2019
Date of order
27/12/2018
03/01/2019
I'm still waiting for delivery I'm very very Angry becase I don't have nothing
1.00
Very Poor

Date of publication
03/01/2019
Date of order
26/12/2018
03/01/2019
Great products
5.00
Excellent

Date of publication
03/01/2019
Date of order
26/12/2018
03/01/2019
Still have not received my order..
3.00
Fair

Date of publication
02/01/2019
Date of order
26/12/2018
02/01/2019
Goos
5.00
Excellent

Date of publication
02/01/2019
Date of order
26/12/2018
02/01/2019
Excellent
5.00
Excellent

reserved.com/gb

reserved.com/gb was certified by Trusted Shops on 01/09/2017.

Contact
3rd Floor, 1 Ashley Road
WA14 2DT Altrincham
United Kingdom
pflis@lpp.com.pl
reserved.com/gb
Owner
LPP Reserved UK LTD
3rd Floor, 1 Ashley Road
WA14 2DT Altrincham
United Kingdom
Trade register
Companies House 09826314
Authorized representative
Lutkiewicz, Przemyslaw
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with reserved.com/gb in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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