Certificate for reserved.com/gb

No. X6CEC2419C65B584360A043278B67C126
 

Approved on
01/09/2017
Valid until
31/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for reserved.com/gb



Good

4.32/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 766 Trusted Shops reviews collected since 09/08/2017.
In total, reserved.com/gb has already collected 766 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
delivered to the different address
3.67
Good

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Fantastic. Will definitely be shopping again
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Favourite shop by far, excellent service
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
My order has still not arrived. Ive been in touch with customer support twice and no one knew why my delivery had not come in to store after the given delivery time. In the end I was told no one could help me until next week because it was Friday. The order was for my birthday which has now passed, even though I ordered over a week in advance. I love the clothing here but the service is appalling.
1.00
Very Poor

Date of publication
17/06/2018
Date of order
08/06/2018
17/06/2018
Always a good experience
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
Love shopping at reserved uk, very good quality clothes, best experience, highly recommend
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
I remember this brand from Poland few years ago it was good shop. T-shirts which I bought now is absolutely poor, material is cheap and bad. I am disappointed.
2.50
Fair

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Every time I order my order becomes cancelled from the system I believe the Company need to update there system
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
All excellent and my fav brand
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
I really love Reserved , very nice clothes, good price and very quick delivery
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
Perfect
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
All good
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
Very good prompt service
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Very happy with quality and price of products
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Fast delivery. Great service, thank you.
3.67
Good

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Perfect
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Delivery on time
5.00
Excellent

Date of publication
16/06/2018
Date of order
08/06/2018
16/06/2018
Overall rating excellent
5.00
Excellent

Date of publication
16/06/2018
Date of order
08/06/2018
16/06/2018
Love Reserved.com the items are always good quality and at a good price. If I need items for a special occasion or I just want an everyday dress like the one I have just bought I always can rely on Reserved.com to have the item I want.
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Good service and prices. I will be using this website again.
5.00
Excellent

Date of publication
16/06/2018
Date of order
08/06/2018
16/06/2018
Highly recommend
5.00
Excellent

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
Excellent, will order again
5.00
Excellent

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
All good
5.00
Excellent

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
Loved everything I ordered quality was as expected
5.00
Excellent

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
I’ve been buying Reserved clothes for years abroad, so glad it came to the UK, great quality of clothes, good price and prompt delivery. Please don’t change.
5.00
Excellent

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
Good
4.00
Good

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
very good quality, quick delivery, easy to order
5.00
Excellent

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
Very good
5.00
Excellent

Date of publication
15/06/2018
Date of order
04/06/2018
15/06/2018
I have been shopping at Reserved for years as the quality is very good and it is such a shame they don't have a branch in Manchester. However i didn't receive my parcel for 2 weeks and had to cancel and get a refund. Hermes 'tried to deliver' 4-5 times unsuccessfully because they didn't call my flat/phone. Click+collect if possible
3.00
Fair

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
It suppose to be 2-4 working days delivery it was 6 very dissapointed
1.00
Very Poor

Date of publication
14/06/2018
Date of order
04/06/2018
14/06/2018
Good
3.00
Fair

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
Good service
5.00
Excellent

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
Amazing
5.00
Excellent

Date of publication
14/06/2018
Date of order
06/06/2018
14/06/2018
Everything just great
5.00
Excellent

Date of publication
13/06/2018
Date of order
29/05/2018
13/06/2018
Terrible experience. Parcel never arrived and communication appalling. Won’t be trying again
1.00
Very Poor

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
6 days to have my glasses
2.00
Poor

Date of publication
13/06/2018
Date of order
29/05/2018
13/06/2018
Very poor experience with e-shop, still waiting for my order, no despatch or any email received to explain the delay, it’s been two weeks so far even though on website it promises delivery to store 2-4 working days. Very disappointed
1.00
Very Poor

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Very good shop
5.00
Excellent

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Super ubrania
5.00
Excellent

Date of publication
12/06/2018
Date of order
05/06/2018
12/06/2018
satisfying
5.00
Excellent

reserved.com/gb

reserved.com/gb was certified by Trusted Shops on 01/09/2017.

Contact
The Lexicon, 10-12 Mount Street
M2 5NT Manchester
United Kingdom
pflis@lpp.com.pl
reserved.com/gb
Owner
LPP Reserved UK LTD
The Lexicon, 10-12 Mount Street
M2 5NT Manchester
United Kingdom
Trade register
Companies House 09826314
Authorized representative
Lutkiewicz, Przemyslaw
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with reserved.com/gb in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.