Certificate for reserved.com/gb

No. X6CEC2419C65B584360A043278B67C126
 

Approved on
01/09/2017
Valid until
31/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for reserved.com/gb



Good

4.41/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,316 Trusted Shops reviews collected in the last 12 months.
In total, reserved.com/gb has already collected 1,327 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/09/2018
Date of order
15/09/2018
22/09/2018
Great quality, fast delivery.
5.00
Excellent

Date of publication
22/09/2018
Date of order
14/09/2018
22/09/2018
An extremely disapponting delivery system - did not even get to try on my order as the parcel never arrived...
1.33
Very Poor

Date of publication
22/09/2018
Date of order
15/09/2018
22/09/2018
Great quality product
4.67
Excellent

Date of publication
22/09/2018
Date of order
14/09/2018
22/09/2018
Love it x
5.00
Excellent

Date of publication
21/09/2018
Date of order
14/09/2018
21/09/2018
Fast delievery, good quality and prices
5.00
Excellent

Date of publication
21/09/2018
Date of order
13/09/2018
21/09/2018
I have know this brand for many years and I am so happy to see it on UK market. What to say amazing quality and style of the clothes, so unique. Very quick deliver Really recommend
5.00
Excellent

Date of publication
21/09/2018
Date of order
14/09/2018
21/09/2018
Super
5.00
Excellent

Date of publication
20/09/2018
Date of order
13/09/2018
20/09/2018
Am a total convert to the site. Lovely stuff, quick delivery and comes in a lovely box.
5.00
Excellent

Date of publication
20/09/2018
Date of order
13/09/2018
20/09/2018
I’m very happy great product
5.00
Excellent

Date of publication
20/09/2018
Date of order
13/09/2018
20/09/2018
Lovely clothing
4.67
Excellent

Date of publication
19/09/2018
Date of order
12/09/2018
19/09/2018
Customer service number unobtainable for over a week. Not very impressed Items arrived finally and are ok. Would not order from them again.
2.67
Fair

Date of publication
19/09/2018
Date of order
12/09/2018
19/09/2018
Good at everything
5.00
Excellent

Date of publication
19/09/2018
Date of order
12/09/2018
19/09/2018
very good shop extremely recommended
5.00
Excellent

Date of publication
19/09/2018
Date of order
12/09/2018
19/09/2018
Great
5.00
Excellent

Date of publication
19/09/2018
Date of order
12/09/2018
19/09/2018
Communicative and quick
5.00
Excellent

Date of publication
19/09/2018
Date of order
12/09/2018
19/09/2018
Still waiting for order. So slow.
1.00
Very Poor

Date of publication
19/09/2018
Date of order
12/09/2018
19/09/2018
Pleasantly surprised by the quality of the item for the price. Also very good service with very quick delivery. Thank you and sure will be buying again from you.
5.00
Excellent

Date of publication
18/09/2018
Date of order
05/09/2018
18/09/2018
Have not received the package, and therefore need a refund. No update whatsoever from the beginning of the online purchase, if it has been dispatched and with the courier. So being unaware of where it is.
1.00
Very Poor

Date of publication
18/09/2018
Date of order
11/09/2018
18/09/2018
Winter jacket is very light, has a good quality and it looks great Thanks
5.00
Excellent

Date of publication
18/09/2018
Date of order
11/09/2018
18/09/2018
I absolutely love all my items. I would like a quicker delivery in the future if possible.

I will definitely use you again
4.67
Excellent

Date of publication
18/09/2018
Date of order
11/09/2018
18/09/2018
still haven't received my package after you guys lost it twice already
1.00
Very Poor

Date of publication
18/09/2018
Date of order
10/09/2018
18/09/2018
Great
5.00
Excellent

Date of publication
18/09/2018
Date of order
10/09/2018
18/09/2018
Good delivery track service , so pleased with jacket , fit quality and value , just waiting to get 10 discount for first order
4.00
Good

Date of publication
17/09/2018
Date of order
10/09/2018
17/09/2018
Delivery fast and very easy to contact customer services but the products I bought weren’t that great at all. Bad stitching and cheap material and awkward size fitting. Also they sent me a 10 new customer discount AFTER I had placed my order?
3.00
Fair

Date of publication
16/09/2018
Date of order
09/09/2018
16/09/2018
quick delivery, would recommend
5.00
Excellent

Date of publication
16/09/2018
Date of order
09/09/2018
16/09/2018
Hermes left my parcel in front of my house in very dirty bin
Very poor packagin of clothes,no plastic pocket.Clothes have been packed only in box so easilly can be dirty especially if delivery driver left box in dirty bin
3.67
Good

Date of publication
16/09/2018
Date of order
08/09/2018
16/09/2018
Everything is perfect except Customer Service Who is ignorant emails.
3.67
Good

Date of publication
16/09/2018
Date of order
09/09/2018
16/09/2018
Excellent
5.00
Excellent

Date of publication
16/09/2018
Date of order
08/09/2018
16/09/2018
Giving 1 star because there is no 0 I love the clothes and it is a good value for money, but the online shopping experience is an absolute horror

I have placed my order a week ago and still haven’t received anything Not even dispatch confirmation or any other update. I can’t get through to their customer services via the phone and they are not responding to my mails.
Horrible
1.00
Very Poor

Date of publication
15/09/2018
Date of order
08/09/2018
15/09/2018
Love the sweather, communication, delivery speed..I love everything Much reccomended
5.00
Excellent

Date of publication
15/09/2018
Date of order
07/09/2018
15/09/2018
Fast delivery and good quality items as described. Would use again.
5.00
Excellent

Date of publication
15/09/2018
Date of order
07/09/2018
15/09/2018
Delivery didn't take too long and i was happy to see my order arrive in a cardboard box.
5.00
Excellent

Date of publication
14/09/2018
Date of order
07/09/2018
14/09/2018
Trusted site well recommended
5.00
Excellent

Date of publication
14/09/2018
Date of order
07/09/2018
14/09/2018
Initial service good. Try to return something and it’s another story. Terrible service and no response to email
2.33
Poor

Date of publication
14/09/2018
Date of order
07/09/2018
14/09/2018
Thank you
5.00
Excellent

Date of publication
14/09/2018
Date of order
06/09/2018
14/09/2018
Perfect
5.00
Excellent

Date of publication
14/09/2018
Date of order
31/08/2018
14/09/2018
Delivered on time product true to size fit style
5.00
Excellent

Date of publication
14/09/2018
Date of order
05/09/2018
14/09/2018
Excellent products, fast delivery, however Hermes had just left my parcel outside my front doors, so that was my only issue.
4.33
Good

Date of publication
14/09/2018
Date of order
07/09/2018
14/09/2018
I am very impressed, seems quite good quality and good sized. Sure enough I will order again
5.00
Excellent

Date of publication
13/09/2018
Date of order
06/09/2018
13/09/2018
Took a while too arrive.
3.00
Fair

reserved.com/gb

reserved.com/gb was certified by Trusted Shops on 01/09/2017.

Contact
3rd Floor, 1 Ashley Road
WA14 2DT Altrincham
United Kingdom
pflis@lpp.com.pl
reserved.com/gb
Owner
LPP Reserved UK LTD
3rd Floor, 1 Ashley Road
WA14 2DT Altrincham
United Kingdom
Trade register
Companies House 09826314
Authorized representative
Lutkiewicz, Przemyslaw
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with reserved.com/gb in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.