Certificate for reserved.com/gb

No. X6CEC2419C65B584360A043278B67C126
 

Approved on
01/09/2017
Valid until
31/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for reserved.com/gb



Excellent

4.53/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,386 Trusted Shops reviews collected in the last 12 months.
In total, reserved.com/gb has already collected 2,050 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
26/05/2019
Date of order
19/05/2019
26/05/2019
Excellent shop
5.00
Excellent

Date of publication
25/05/2019
Date of order
18/05/2019
25/05/2019
The item was great but the delivery took awhile.
3.67
Good

Date of publication
24/05/2019
Date of order
17/05/2019
24/05/2019
Good service. The items were correct size and came quickly in excellent packag
5.00
Excellent

Date of publication
24/05/2019
Date of order
17/05/2019
24/05/2019
Brilliant experience from point of ordering to delivery- woukd recommend
5.00
Excellent

Date of publication
24/05/2019
Date of order
16/05/2019
24/05/2019
Fast delivery, great products Great costumers communicate
5.00
Excellent

Date of publication
23/05/2019
Date of order
15/05/2019
23/05/2019
Fabulous clothes
5.00
Excellent

Date of publication
22/05/2019
Date of order
15/05/2019
22/05/2019
Everything arrived perfect very happy with purchases
5.00
Excellent

Date of publication
22/05/2019
Date of order
15/05/2019
22/05/2019
Super
5.00
Excellent

Date of publication
21/05/2019
Date of order
12/05/2019
21/05/2019
Quite fast delivery
4.00
Good

Date of publication
21/05/2019
Date of order
14/05/2019
21/05/2019
Great service with this ord
5.00
Excellent

Date of publication
21/05/2019
Date of order
14/05/2019
21/05/2019
Goods just as described and arrived very quickly
5.00
Excellent

Date of publication
21/05/2019
Date of order
14/05/2019
21/05/2019
Great shopping with these
5.00
Excellent

Date of publication
20/05/2019
Date of order
13/05/2019
20/05/2019
Great service :) again
5.00
Excellent

Date of publication
20/05/2019
Date of order
13/05/2019
20/05/2019
Quick delivery, nice product quality and packaging.
5.00
Excellent

Date of publication
20/05/2019
Date of order
13/05/2019
20/05/2019
great products of high quality and affordable prices, fast delivery well packaged. I highly recommend shopping in Reserved.
5.00
Excellent

Date of publication
20/05/2019
Date of order
07/05/2019
20/05/2019
Well, no update on delivery and when it did arrive the box was broken in areas, this could of happened in transit. Quality of products is fine, happy with all but 2 items. Requested to return these 17th May, still pending Not ideal. Therefore lower mark for customer service. Hopefully they will get better as items are nicely made.
3.00
Fair

Date of publication
19/05/2019
Date of order
12/05/2019
19/05/2019
Perfect
5.00
Excellent

Date of publication
19/05/2019
Date of order
12/05/2019
19/05/2019
Lovely jacket. Fits very well and reasonably priced. Looks much more expensive.
5.00
Excellent

Date of publication
18/05/2019
Date of order
04/05/2019
18/05/2019
Excellent quality, fit and colour of trousers
5.00
Excellent

Date of publication
18/05/2019
Date of order
11/05/2019
18/05/2019
Delivered quickly, jacket exactly as advertised
Very versatile and easy to wear
Really pleased with price
Very happy
5.00
Excellent

Date of publication
18/05/2019
Date of order
10/05/2019
18/05/2019
Quick and reliable
5.00
Excellent

Date of publication
18/05/2019
Date of order
10/05/2019
18/05/2019
The clothes fit me perfectly so I didn't have to return anything. However, in terms of the delivery the driver didn't bother to lock on the door. Instead they stated that I wasn't in and then left. I had to wait until the next day to get my parcel.
3.33
Fair

Date of publication
17/05/2019
Date of order
10/05/2019
17/05/2019
Really enjoy shopping here.Quick And fast delivery
5.00
Excellent

Date of publication
17/05/2019
Date of order
10/05/2019
17/05/2019
Great products and fast delivery. I highly recommend.
5.00
Excellent

Date of publication
16/05/2019
Date of order
09/05/2019
16/05/2019
great
5.00
Excellent

Date of publication
15/05/2019
Date of order
06/05/2019
15/05/2019
I love the shop
5.00
Excellent

Date of publication
15/05/2019
Date of order
07/05/2019
15/05/2019
Excellent service. Delivered by DPD who text & emailed me on the day of delivery and stated the hour they were going to deliver - it arrived on time. I had to return an item for a different size and had 3 return options to choose from and the process was very easy and quick.
4.67
Excellent

Date of publication
15/05/2019
Date of order
07/05/2019
15/05/2019
Excellent customer service, great quality clothing and fast delivery.
5.00
Excellent

Date of publication
15/05/2019
Date of order
07/05/2019
15/05/2019
Good service, thank you
5.00
Excellent

Date of publication
15/05/2019
Date of order
07/05/2019
15/05/2019
Very quick delivery and a lovely item that was just how it looked on the picture.
5.00
Excellent

Date of publication
15/05/2019
Date of order
08/05/2019
15/05/2019
Amazing light shoes with very funky design. Fantastic site and service
5.00
Excellent

Date of publication
15/05/2019
Date of order
07/05/2019
15/05/2019
Very happy with this delivery service , I was informed wen the driver was out delivering, the item I ordered was value for money , very happy, I will b ordering again.
5.00
Excellent

Date of publication
15/05/2019
Date of order
25/04/2019
15/05/2019
Great delivery time and great clothes.. couple things I ordered didn’t fit me right and one of the handbags had a broken zipper so that’s why it’s not all 5 stars.
Also I would appreciate bit longer time to do return I think I missed it by one day because work was so busy, so now I’ll have few things I need to fix
4.33
Good

Date of publication
14/05/2019
Date of order
07/05/2019
14/05/2019
Very pleased loved the clothes
4.00
Good

Date of publication
14/05/2019
Date of order
07/05/2019
14/05/2019
Fabulous shoes Great quality and service.
4.67
Excellent

Date of publication
14/05/2019
Date of order
07/05/2019
14/05/2019
Love this shop
Excellent quality clothing for great prices.
Fast delivery.. cant complain
5.00
Excellent

Date of publication
14/05/2019
Date of order
07/05/2019
14/05/2019
Goods arrived on time
4.00
Good

Date of publication
14/05/2019
Date of order
07/05/2019
14/05/2019
Delighted will be ordering from this site again
5.00
Excellent

Date of publication
14/05/2019
Date of order
07/05/2019
14/05/2019
Great service and product
5.00
Excellent

Date of publication
14/05/2019
Date of order
07/05/2019
14/05/2019
Great value... Good quality... Great delivery time... Good communication..... What else could you ask for.
5.00
Excellent

reserved.com/gb

reserved.com/gb was certified by Trusted Shops on 01/09/2017.

Contact
3rd Floor, 1 Ashley Road
WA14 2DT Altrincham
United Kingdom
pflis@lpp.com.pl
reserved.com/gb
Owner
LPP Reserved UK LTD
3rd Floor, 1 Ashley Road
WA14 2DT Altrincham
United Kingdom
Trade register
Companies House 09826314
Authorized representative
Lutkiewicz, Przemyslaw
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with reserved.com/gb in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.