reserved.com/gbReviews

: 4,147Excellent

Details
Contact
Contact
LPP Reserved UK LTD
3rd Floor, 1 Ashley Road
WA14 2DT Altrincham
United Kingdom
Trade register
Companies House 09826314
Authorised representative
Lutkiewicz, Przemyslaw

Reviews for reserved.com/gb

4.62/5.00
Excellent
How is the rating calculated?

1,873 reviews in the last 12 months

82 %
9 %
3 %
2 %
5 %
4,147 total reviews

the most positive review


3 days ago
I bought some fairly simple wardrobe staples, black/white tops, knitwear and linen trousers. I was pleasantly surprised by the quality of the clothing, I hadn't bought from reserved before. I'd compare the items to something I'd find in Zara or H&M. Nice fit, not see through or fabrics that feel too synthetic. I like how they were presented in the box, neatly folded, not in plastic wrap. It meant some bits had creases but saves all that waste and the pain of re-packing returns. I also like their designs, quite simple and not tacky like some other online brands. They also responded quite quickly to one of my queries about an unapplied discount code, with a discount code. I was thinking I wasn't going to need it, but now I think I will buy more :)
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the most critical review


1 month ago
Hi, I ordered total 2 orders. After making payment, confirmation emails have been sent and I saw the paypal took money from my bank account. After few days, I received 2 emails that all my orders have been cancelled for jo reasons. But the thing is at that time, the sale is end. I have no chance to buy again. I bought lots of clothes for my children and one baby boy is due next month. My children were really happy and waiting for these orders. But until now, I dont know how to explain with my children. They will upset. Im really disappointed about Reserved. Reserved cancelled my orders without any reasons at the time the sale was ended. Its the first time I made orders with Reasons because of lots good reviews. But its the bad experience i have had. Please give me some advices or any solutions. Thank you
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Read the most positive or most critical review

Positive
Critical
3 days ago
I bought some fairly simple wardrobe staples, black/white tops, knitwear and linen trousers. I was pleasantly surprised by the quality of the clothing, I hadn't bought from reserved before. I'd compare the items to something I'd find in Zara or H&M. Nice fit, not see through or fabrics that feel too synthetic. I like how they were presented in the box, neatly folded, not in plastic wrap. It meant some bits had creases but saves all that waste and the pain of re-packing returns. I also like their designs, quite simple and not tacky like some other online brands. They also responded quite quickly to one of my queries about an unapplied discount code, with a discount code. I was thinking I wasn't going to need it, but now I think I will buy more :)
Read more
1 month ago
Hi, I ordered total 2 orders. After making payment, confirmation emails have been sent and I saw the paypal took money from my bank account. After few days, I received 2 emails that all my orders have been cancelled for jo reasons. But the thing is at that time, the sale is end. I have no chance to buy again. I bought lots of clothes for my children and one baby boy is due next month. My children were really happy and waiting for these orders. But until now, I dont know how to explain with my children. They will upset. Im really disappointed about Reserved. Reserved cancelled my orders without any reasons at the time the sale was ended. Its the first time I made orders with Reasons because of lots good reviews. But its the bad experience i have had. Please give me some advices or any solutions. Thank you
Read more

What other customers say about their experience with reserved.com/gb

 Sort order relevance 
3 days ago
I bought some fairly simple wardrobe staples, black/white tops, knitwear and linen trousers. I was pleasantly surprised by the quality of the clothing, I hadn't bought from reserved before. I'd compare the items to something I'd find in Zara or H&M. Nice fit, not see through or fabrics that feel too synthetic. I like how they were presented in the box, neatly folded, not in plastic wrap. It meant some bits had creases but saves all that waste and the pain of re-packing returns. I also like their designs, quite simple and not tacky like some other online brands. They also responded quite quickly to one of my queries about an unapplied discount code, with a discount code. I was thinking I wasn't going to need it, but now I think I will buy more :)
 Verified review|
25 days ago
Easy to order and so far the goods I have received have arrived in good time are of good quality, and worth the money. I was notified of the delivery date and time, which is always a bonus, I probably will be ordering from Reserved again as they seem to have clothing which is a little bit different from the High street stores. Delivery costs are a bit expensive but its free (I think) if over a certain cost is ordered.
 Verified review|
10 days ago
The clothes are lovely. Great quality products, that fit great, and true to size. Would definitely recommend and would order again from here! However the only criticism I have and the only thing that I was rather disappointed with, was how one of my parcels was delivered. The box it arrived in wasn’t sealed properly, so I had 1 of the items I ordered Partially hanging Out of the box.
 Verified review|
9 days ago
I liked the way that I was able to get alerts when an item had come back into stock. I also liked the fact that it was a reduced price item & Reserved obtained more stock of that item in order that I was lucky enough to get the exact item I wanted. First time I've ordered from Reserved & I was impressed with the quality of the item. Lovely dress & fantastic value
 Verified review|
Yesterday
Very good quality clothes at affordable prices (I bought lots of sale items for me and my children and I am looking forward to another sale), lovely trendy designs you can compare to other European big brands. Website easy to navigate, lots of clear photos from different angles, good filters to find what you need. I definitely recommend and will be using again.
 Verified review|
1 month ago
Had a great first experience of ordering with Reserved. Quick dispatch and delivery. And when my parcel arrived I was SO happy to see that it was 100% plastic free! The clothes were beautiful - great fit and lovely quality. I can’t really fault anything! I will definitely be ordering again!
 Verified review|
9 days ago
I chose Reserved.com because of their eco friendly products, and because they don't use plastic. The clothes were excellent quality and fit perfectly. The only downside was that they arrived slightly dirty because the box was damaged. Not their fault, down to delivery company I think.
 Verified review|
6 days ago
nice clothes and good delivery. clothes packed nicely and true to size, there were delivered within timeframe and I was able to track the parcel. This was my first shopping with Reserve and I will definitely shop online with Reserve more. Thank you
 Verified review|
2 days ago
I liked being able to track my parcel and the email and text message from DPD. I would have preferred to have been informed about where my parcel was prior to being delivered to DPD as it only seemed to have been delivered after I sent a query.
 Verified review|
7 days ago
The material of the dresses i ordered was soft and lightweight, perfect for summers. I loved that it came with a lining for those who dress modestly but it would've been better if it was lined all the way upto the neck instead of being way down.
 Verified review|
14 days ago
Would have given a 5 star but one of clothing item had a pull in the fabric which could have been checked before dispatch. I had to reorder the item. But overall, I’m pleased with the quality and service. Would repurchase and recommend.
 Verified review|
20 days ago
Great quality clothing, delivery was quick too. I usually do two ‘big’ clothes shops for my boys each year in the Zara sale (Summer & Winter) Reserved is on the same level quality wise and the pricing is better too. Will be back!
 Verified review|
Yesterday
Amazing items, I cannot believe I haven’t shopped here before. I ordered clothes for my little boy and they fit perfectly. I also love the packaging as it is eco friendly. I’ll be looking & purchasing from here in the future
 Verified review|
21 days ago
Great experience. I love shopping with “reserved”. The clothing is of good quality and Something a bit different from the high street. Good prices too. I particularly like these two shorts play suits and can’t wait to wear them.
 Verified review|
Yesterday
I bought some lovely clothes for my 1 year old daughter. The style and the quality of the clothes, something different vintage style and different from the rest of the brands. The quality is good. And quite reasonable priced.
 Verified review|
22 days ago
I really love reserved as the quality of the clothes and shoes is just amazing and the prices are good! Quick delivery, never disappointed and never returned anything as true to size and the item is same as described online!
 Verified review|
Yesterday
Easy to place orders, but just about delivery takes time comparing with other sites(7 days counting weekends days as a minimum). Can't complain until now and haven't say that they are plastic free and really love that.
 Verified review|
5 days ago
I really like this shop. Ordered 2 pairs of reasonably priced trousers which arrived in an easy to open cardboard box with no plastic packaging. They are comfortable and true to size. I’ll definitely buy from here again
 Verified review|
9 days ago
I love wrapping. No unnecessary plastic. Very easy to unpack. Good quality and lovely designs for very very good prices. Also it is amazing that you can request a courier to collect it for return. And all is free!..
 Verified review|
Yesterday
No plastic packaging, my item was folded nicely in a recycled box, no receipt which all I had to dispose of was the box. The dress is beautiful, lovely cut and as I'm big up top went for a 16 and it fits perfectly.
 Verified review|