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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
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Reviews for vintagewineandport.co.uk
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20 Dec 2023
Verified review
Great choice and value for money. The bottles are always well packaged and delivery is prompt and efficient. I have used this company for some time and will continue to do so.
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Answer by vintagewineandport.co.uk
20 Dec 2023
Thank you very much for your five star rating and continued custom, we are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
I have been buying from Vintage Wine and Port for many years now and their help and service are first class
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Answer by vintagewineandport.co.uk
12 Jan 2024
Thank you David for taking the time to leave us with your kind feedback and five star rating!
Kind regards,
Vintage Wine and Port
3 Jan 2024
Verified review
Good experience, would use again
Bottle delivered as expected and was enjoyed by my dad and the family. Nice to have the 3 month guarantee.
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Answer by vintagewineandport.co.uk
4 Jan 2024
Thank you for your kind five star review and feedback. We are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
28 Dec 2023
Verified review
Great secure packaging
Great packaging to ensure my bottles wouldn’t suffer on the journey. Quick delivery & updates along the way
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Answer by vintagewineandport.co.uk
29 Dec 2023
Thank you very much for your five star rating and review. We are so pleased to hear that your order arrived safely and promptly.
Kind regards,
Vintage Wine and Port
26 Dec 2023
Verified review
The port arrived very promptly and was incredibly well packaged. I will be buying from this seller again!
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Answer by vintagewineandport.co.uk
29 Dec 2023
Thank you very much for your five star rating and kind feedback. We are so pleased to hear that you are happy with our services and we hope you enjoy your order.
Kind regards,
Vintage Wine and Port
From ordering to delivery was very quick and easy. The product was very well wrapped and presented.
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Answer by vintagewineandport.co.uk
29 Dec 2023
Thank you very much for your five star rating and feedback. We are so pleased to hear that you are happy with our services and products.
Kind regards,
Vintage Wine and Port
17 Jan 2024
Verified review
Knowledgeable staff and able to accommodate my specific delivery date, which was much appreciated
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Answer by vintagewineandport.co.uk
17 Jan 2024
Thank you very much David, we are so pleased to hear that you are happy with our services!
Kind regards,
Vintage Wine and Port
10 Jan 2024
Verified review
Great service as always - easy to use website and very good communication as always - thanks!
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Answer by vintagewineandport.co.uk
12 Jan 2024
Thank you so much for your five star rating and kind feedback. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
17 Jan 2024
Verified review
Needed a specific present for a friend, easy to find and good service from start to finish
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Answer by vintagewineandport.co.uk
17 Jan 2024
Thank you very much Michael for taking the time to leave us with a five star review. We are so pleased to hear that you are happy with our services and we hope your friend enjoys their lovely gift!
Kind regards,
Vintage Wine and Port
27 Dec 2023
Verified review
Very good service and excellent when questions asked by email and very responsive.
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Answer by vintagewineandport.co.uk
29 Dec 2023
Thank you very much for your five star rating and review. We are so pleased to hear that you are happy with our service; we always try to assist where we can.
Kind regards,
Vintage Wine and Port
26 Dec 2023
Verified review
Absolutely lovely selection of Port, the trouble is, there all so smooth & lovely
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Answer by vintagewineandport.co.uk
29 Dec 2023
Thank you very much for your five star rating and feedback. We are so pleased to hear that you enjoyed our selection of products.
Kind regards,
Vintage Wine and Port
20 Dec 2023
Verified review
Fantastic service, great communication, fast delivery and exceptional products
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Answer by vintagewineandport.co.uk
20 Dec 2023
Thank you very much for taking the time to leave us with a five star rating and kind feedback. We are so pleased to hear that you found our services to be fantastic!
Kind regards,
Vintage Wine and Port
22 Dec 2023
Verified review
Always good service
Items always arrive quickly and well packaged. I've used VWP many times now.
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Answer by vintagewineandport.co.uk
22 Dec 2023
Thank you for your kind five star rating and review, we are so pleased to see a happy returning customer!
Kind regards,
Vintage Wine and Port
20 Dec 2023
Verified review
The phone service was great but the delivery awful
Happy with the product
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Answer by vintagewineandport.co.uk
20 Dec 2023
Thank you for your review Ken, we are pleased to hear that our customer care team could help you with the delivery of your order. I can see that it was delivered successfully on the 2nd attempt.
Kind regards,
Vintage Wine and Port
21 Dec 2023
Verified review
Staff are very helpful and efficient. An all round good service.
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Answer by vintagewineandport.co.uk
21 Dec 2023
Thank you very much for your kind five star rating and feedback. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
27 Dec 2023
Verified review
Reliable prompt deliveries. Good products at sensible prices.
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Answer by vintagewineandport.co.uk
29 Dec 2023
Thank you very much for your five star rating and review. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
27 Dec 2023
Verified review
Great choice of wines and easy ordering process. Many thanks.
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Answer by vintagewineandport.co.uk
29 Dec 2023
Thank you very much for your five star rating and review. We are so pleased to hear that you found our website to be user friendly!
Kind regards,
Vintage Wine and Port
22 Dec 2023
Verified review
Great selection good price. Delivered securely and on time.
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Answer by vintagewineandport.co.uk
22 Dec 2023
Thank you for your five star rating and review, we hope you enjoy your order!
Kind regards,
Vintage Wine and Port
31 Dec 2023
Verified review
Never anything bad to say about them
I’ve been using VWP for years now. No bad experiences yet!
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Answer by vintagewineandport.co.uk
2 Jan 2024
Thank you for your five star review and continued custom. We hope you continue to only have great experiences with us!
Kind regards,
Vintage Wine and Port
28 Dec 2023
Verified review
Huge range of stock, nice prices and very quick delivery.
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Answer by vintagewineandport.co.uk
29 Dec 2023
Thank you very much for your five star rating and kind review.
Kind regards,
Vintage Wine and Port
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