vintagewineandport.co.uk- Logo - reviews

vintagewineandport.co.uk 
Reviews:

840 reviews in the last 12 months5,922 total reviews  

vintagewineandport.co.uk- Logo - reviews

vintagewineandport.co.uk 
Reviews:

840 reviews in the last 12 months5,922 total reviews  

Review summary

Reviews for vintagewineandport.co.uk are consistently positive. Customers consistently praise the speed, reliability, and secure packaging of deliveries. The website is easy to navigate and provides clear information that helps with purchase decisions. A wide selection of wines and ports, including unique and year-varied offerings, meets both general and special occasion needs. Customer service stands out as excellent, responsive, and helpful, especially when resolving issues or offering advice. Customers report high satisfaction with the quality, authenticity, and presentation of their purchases. Pricing is viewed as fair and competitive, with special offers well-received. The service is especially popular for gifts, with personalization options and recipient satisfaction highlighted. Expert advice, tasting notes, and informative support are also highly valued by customers. Some customers report occasional issues with communication or the presentation of gifts, particularly with gift messaging.

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Reviews for vintagewineandport.co.uk

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Community member 
1 Reviews

18th Birthday gift

Bottle of 18 year old Port delivered on time for my 18 year old nephew, great gift.
Answer by vintagewineandport.co.uk
Thank you for your kind review! We're delighted to hear the 18-year-old Port made a great gift for your nephew’s 18th birthday — such a meaningful way to mark the occasion. We're glad it arrived on time and hope it was well received! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Efficient purchase and delivery.
Answer by vintagewineandport.co.uk
Thank you for your feedback! We’re pleased to hear your purchase and delivery were efficient. Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Excellent selection and knowledge
Answer by vintagewineandport.co.uk
Thank you for your kind words! We're delighted to hear you appreciated the selection and expertise! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Quick delivery, well packed. Excellent service
Answer by vintagewineandport.co.uk
Thank you for your kind feedback! We're pleased to hear everything arrived quickly and safely, and that you were happy with the service. Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Great packaging, delivery on time
Answer by vintagewineandport.co.uk
Thank you for your feedback! We're glad to hear your order arrived on time and that you were happy with the packaging! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
3 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Poor
Answer by vintagewineandport.co.uk
Dear Mr Lee, Thank you for your feedback, and we are sorry to hear that your experience did not meet your expectations. To clarify, our website offer of free delivery applies to standard delivery (Monday–Friday) for orders over £100. As your order notes requested a Saturday delivery, our customer care team reached out to confirm this, as Saturday delivery is an optional upgrade at an additional cost. As requested, your order was shipped via standard delivery in line with our delivery policy and we can see this was delivered safely to the recipient within our 3–5 working day timeframe. While we did not receive further communication regarding your concerns, we hope the recipient enjoys their gift. Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Wrong tag was given with the wine purchase and I never received the gift box I purchased.
Answer by vintagewineandport.co.uk
Thank you for your feedback. We’re very sorry for the mix-up with the gift tag and for any confusion regarding the gift box. As mentioned in our earlier email, we’re unable to send gift boxes to the United States due to the 2kg shipping weight limit, which is also stated on our website before checkout. The cost of the box was refunded in full, and we’re glad you were happy to receive the corrected gift tag PDF before delivery. We truly appreciate your understanding and hope to have the opportunity to serve you again. Kind regards, Vintage Wine and Port
Community member 
2 Reviews
Excellent range of options
Answer by vintagewineandport.co.uk
Thank you for your kind feedback! We're pleased to hear you enjoyed our range of options. Kind regards, Vintage Wine and Port
Community member 
2 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
36 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
all very smooth and efficient. wine arrived well packaged and in advertised condition.
Answer by vintagewineandport.co.uk
Thank you for your feedback! We're glad to hear everything went smoothly and that your wine arrived safely and just as expected. We appreciate your support! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Consistent punctuality and quality!
Answer by vintagewineandport.co.uk
Thank you for your kind words! We're delighted to hear you’ve consistently experienced timely service and great quality — it means a lot to us. Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port