vintagewineandport.co.uk- Logo - reviews

vintagewineandport.co.uk 
Reviews:

843 reviews in the last 12 months5,922 total reviews  

vintagewineandport.co.uk- Logo - reviews

vintagewineandport.co.uk 
Reviews:

843 reviews in the last 12 months5,922 total reviews  

Review summary

Reviews for vintagewineandport.co.uk are consistently positive. Customers consistently praise the speed, reliability, and secure packaging of deliveries. The website is easy to navigate and provides clear information that helps with purchase decisions. A wide selection of wines and ports, including unique and year-varied offerings, meets both general and special occasion needs. Customer service stands out as excellent, responsive, and helpful, especially when resolving issues or offering advice. Customers report high satisfaction with the quality, authenticity, and presentation of their purchases. Pricing is viewed as fair and competitive, with special offers well-received. The service is especially popular for gifts, with personalization options and recipient satisfaction highlighted. Expert advice, tasting notes, and informative support are also highly valued by customers. Some customers report occasional issues with communication or the presentation of gifts, particularly with gift messaging.

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Reviews for vintagewineandport.co.uk

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Community member 
1 Reviews
International ordering was easy and well-packaged
Answer by vintagewineandport.co.uk
Thank you for your feedback! We’re delighted to hear the international ordering process was smooth and your wines arrived safely packaged. Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Very clean & great service, thanks
Answer by vintagewineandport.co.uk
Thank you for your star review. Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
2 Reviews
Fast delivery as promised and well packaged.
Answer by vintagewineandport.co.uk
Thank you for your feedback! We’re glad to hear your order arrived quickly and safely. Kind regards, Vintage Wine and Port
Community member 
2 Reviews
Wines and ports for all budgets. Prompt delivery and easy to use website. I'm unable to provide a photo as all my purchases have been gifts
Answer by vintagewineandport.co.uk
Thank you for the lovely review! We're so pleased to hear you found something for every budget and that the ordering process was smooth and efficient. It’s wonderful to know our wines and ports are being shared as gifts — that’s exactly what we love to hear! Kind regards, Vintage Wine and Port
Community member 
5 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
2 Reviews

Misleading website should do better

Already reported showed 3 bottles for one wine but tge price was for one. Also purchased a bottle of 50year old white port but when I received it , it was 50cl and this was not mentioned on the website or the invoice. Poor and bad practice.
Answer by vintagewineandport.co.uk
Dear Nigel, Thank you for your feedback. We're sorry to hear there was any confusion with your order. For future reference, all of our product pages include key details such as bottle size near the top of the listing, just above the product description, along with information like alcohol percentage. That said, we’ll review how this is presented to ensure it's as clear as possible going forward. Regarding the wine priced at £12.50 — the image does show multiple bottles for display purposes, but the listing and price refer to a single unit. We do appreciate your feedback and will continue working to make the website as clear and user-friendly as possible. Kind regards, Vintage Wine and Port
Community member 
2 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
3 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
1 Reviews

Leaking

After gifting the bottle, the giftee confirmed that it was a lovely gift however, the bottle was leaking. Very unimpressed as no way to return the item given the fact the bottle no longer in my possession and not local. Total waste of money in what seemed something that would be a lovely gift to continue ageing into the future with others on the collection. Very well packaged but didn’t expect it to be leaking. No photos as item was gifted.
Answer by vintagewineandport.co.uk
Dear Matt, Thank you for your feedback, and we're sorry to hear there was an issue with the bottle. We were surprised to hear of this as we hadn’t received any direct contact before the review — we're always happy to help if something goes wrong, and we encourage customers to reach out to us first so we can put things right. All our bottles are carefully inspected and securely packaged, and while issues are rare, we do accept returns and can arrange a replacement or refund where appropriate. Thank you again for bringing this to our attention, and we’re sorry this experience didn’t meet expectations. Kind regards, Vintage Wine and Port
Community member 
2 Reviews
Great advice and very helpful when I called, plus an excellent website that was easy to use with a fantastic selection of wines
Answer by vintagewineandport.co.uk
Thank you for your lovely feedback! We're so pleased to hear that you found our advice helpful and the website easy to use. It’s great to know you enjoyed browsing our selection! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Packaged nicely. Of course product nit sampled yet.
Answer by vintagewineandport.co.uk
Thank you for your feedback. We’re pleased to hear your order arrived safely and well packaged — we hope you enjoy the product when the time comes to open it! Kind regards, Vintage Wine and Port
Community member 
3 Reviews
Very helpful
Answer by vintagewineandport.co.uk
Thank you for your kind words — we’re so pleased you found our service helpful. Kind regards, Vintage Wine and Port
Community member 
3 Reviews

Port Heaven

Good service and delivery in time frame expected. Well packaged for protection.
Answer by vintagewineandport.co.uk
Thank you for your great review! We're glad to hear the service met expectations and that your order arrived safely and on time. Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Easy ordering and prompt hassle free delivery.
Answer by vintagewineandport.co.uk
Thank you for your feedback! We're so pleased to hear you found the ordering process straightforward and the delivery smooth and hassle-free. Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Site easy to use - relevant information provided. Delivery within specified period.
Answer by vintagewineandport.co.uk
Thank you for your feedback! We're glad you found the site easy to use and the information helpful. Great to hear your order arrived within the expected timeframe. Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
1 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port
Community member 
2 Reviews
Answer by vintagewineandport.co.uk
Thank you for your five star rating! Kind regards, Vintage Wine and Port