vintagewineandport.co.uk Reviews:
Review summary
Reviews for vintagewineandport.co.uk are consistently positive. Customers consistently praise the speed, reliability, and secure packaging of deliveries. The website is easy to navigate and provides clear information that helps with purchase decisions. A wide selection of wines and ports, including unique and year-varied offerings, meets both general and special occasion needs. Customer service stands out as excellent, responsive, and helpful, especially when resolving issues or offering advice. Customers report high satisfaction with the quality, authenticity, and presentation of their purchases. Pricing is viewed as fair and competitive, with special offers well-received. The service is especially popular for gifts, with personalization options and recipient satisfaction highlighted. Expert advice, tasting notes, and informative support are also highly valued by customers. Some customers report occasional issues with communication or the presentation of gifts, particularly with gift messaging.
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Reviews for vintagewineandport.co.uk
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Vintage Wine and Port absolutely excellent
absolutely excellent to deal with, a wide range of top quality wines and ports for all occasions and none. Great pricing and safe, secure delivery, definitely not a company for special occasions only and I look forward to using Vintage Wines and Port agin.
Answer by vintagewineandport.co.uk
Thank you for your wonderful feedback!
Kind Regards
Vintage Wine and Port
A great little shop
We are great fans of Vintage Wine and Port but can I suggest you add a tick box on the order form asking if it’s a gift. Then you can send the order in a non-branded box so the giftee doesn’t realise what it is when it gets delivered.
Answer by vintagewineandport.co.uk
Thank you for your kind words and for being a loyal supporter of Vintage Wine and Port — we really appreciate it! That’s a very thoughtful suggestion about adding a “gift” tick box for unbranded packaging. We’ll certainly share this with our team to consider for future updates, as many customers send gifts and this could be a useful option.
Kind regards,
Vintage Wine and Port
Delivered very safely
It would’ve been 5 stars if there had been better comms. As a brand new customer only getting an order confirmation immediately and then nothing at all until a Royal Mail notification on the morning of delivery (7 working days after the order) makes you wonder if it’s legit or not. A dispatch email needs to be sent
Answer by vintagewineandport.co.uk
Thank you for your feedback! We’re glad your order arrived safely. Dispatch notifications are sent directly by the courier, so unfortunately we don’t have control over them, but we completely understand how it can be a little worrying.
Kind regards,
Vintage Wine and Port
Answer by vintagewineandport.co.uk
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
Great easy to use website
Answer by vintagewineandport.co.uk
Thank you for your five star review! We are so pleased you had a great experience on our website and found it easy to use!
Kind regards,
Vintage Wine and Port
Answer by vintagewineandport.co.uk
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
Answer by vintagewineandport.co.uk
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
easy to use and good value
Answer by vintagewineandport.co.uk
Thank you for your five star review, we are so pleased to hear you found our website to be user friendly!
Kind regards,
Vintage Wine and Port
Excellent for tawny port lovers
Myself and my Dad have loved this website for years as great lovers of tawny port. Best place to buy a variety and high standard. Miss the Pocas
Answer by vintagewineandport.co.uk
Thank you for your wonderful feedback! We’re delighted to hear that you and your Dad have enjoyed our selection of tawny ports over the years. We appreciate your support!
Kind regards,
Vintage Wine and Port
Answer by vintagewineandport.co.uk
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
Helpful staff
Didn't know what Port to get for my dad but lady on the phone was very pleasant and helpful and gave me a great recommendation, thus my problem was very quickly solved. I can't attest to the product or the delivery speed but I'll assume everything is great
Answer by vintagewineandport.co.uk
Thank you for your kind feedback. We’re delighted our team could help you choose the perfect Port for your dad. We hope he enjoys the port when it’s opened!
Kind regards,
Vintage Wine and Port
A customer for many years.
Have been a regular customer for many years now and have always been impressed by the products, which are delivered in a timely manner. Prices are fair and reasonable.
Answer by vintagewineandport.co.uk
Thank you for your wonderful feedback! We’re delighted to hear you’ve been a regular customer for many years and that you continue to be pleased with our products, timely delivery, and fair pricing. We truly appreciate your loyalty.
Kind regards,
Vintage Wine and Port
Answer by vintagewineandport.co.uk
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
Bottle came in great condition, with a nice card. Communication was clear and delivery was quicker than I expected. Being I was ordering the bottle to the United States, I wasn’t sure what business to trust. Glad I made the right choice!
Answer by vintagewineandport.co.uk
Thank you for your kind feedback. We’re so pleased your bottle arrived in great condition and that our service gave you confidence, especially for your order to the United States. We look forward to helping you with your next special occasion.
Kind regards,
Vintage Wine and Port
Easy to navigate site and checkout was simple.
Answer by vintagewineandport.co.uk
Thank you very much for your five star rating and review, we are so pleased to hear you found our website to be user friendly and easy to order!
Kind regards,
Vintage Wine and Port
Easy to order
Answer by vintagewineandport.co.uk
Thank you for your five star review, we are so pleased to hear you found our website user friendly and easy to order!
Kind regards,
Vintage Wine and Port
Very easy to use and useful comments to help selection
Answer by vintagewineandport.co.uk
Thank you very much for taking the time to leave u with your five star rating and feedback, we are so pleased to hear you found our website to be user friendly and found what you were looking for with us!
Kind regards,
Vintage Wine and Port
Great service, great products and nice people to deal with.
Answer by vintagewineandport.co.uk
Thank you for your five star rating and feedback!
Kind regards,
Vintage Wine and Port
Didn’t include the gift card so recipient wasn’t aware of who sent the present. May have been an oversight but recipient still waiting for apology and gift card when this feedback was requested. Hopefully will be resolved soon.
thanks for the update. THey haven't received anything yet but wil let you know once they have
now received 10th Sept. thanks
Answer by vintagewineandport.co.uk
Dear Gary,
Thank you for updating your review. We’re glad to have been able to arrange a replacement card, and we’re sorry again for the inconvenience caused by the original card not being found upon delivery. We are pleased to hear the replacement has now been received.
Kind regards,
Vintage Wine and Port
Answer by vintagewineandport.co.uk
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port