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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
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Reviews for vintagewineandport.co.uk
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17 Sept 2023
Verified review
Good products. Quick delivery.
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Answer by vintagewineandport.co.uk
26 Sept 2023
Thank you very much for your five star rating and review. We are so pleased to hear that you are happy with our products and services.
Kind regards.
Vintage Wine and Port
20 Oct 2023
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Packaged well , quick service
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Answer by vintagewineandport.co.uk
20 Oct 2023
Thank you very much for your kind five star review. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
18 Jul 2023
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Simple to use and super speedy
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Answer by vintagewineandport.co.uk
19 Jul 2023
Thank you very much for your kind five star review!
Kind regards,
Vintage Wine and Port
21 Dec 2023
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Simple and easy to use system
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Answer by vintagewineandport.co.uk
21 Dec 2023
Thank you very much for your kind five star rating and review!
Kind regards,
Vintage Wine and Port
7 Dec 2023
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Easy to order, quick delivery
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Answer by vintagewineandport.co.uk
7 Dec 2023
Thank you for your five star rating and review!
Kind regards,
Vintage Wine and Port
2 Nov 2023
Verified review
Attention to detail and kind
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Answer by vintagewineandport.co.uk
2 Nov 2023
Thank you very much Richard for your kind five star rating and review.
Kind regards,
Vintage Wine and Port
18 Sept 2023
Verified review
Really happy. Great delivery
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Answer by vintagewineandport.co.uk
26 Sept 2023
Thank you for your five star review, we are so pleased to hear that you are happy with your order and our services.
Kind regards,
Vintage Wine and Port
10 Jul 2023
Verified review
All quick and easy, no issues
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Answer by vintagewineandport.co.uk
12 Jul 2023
Thank you for your five star rating and review!
Kind regards,
Vintage Wine and Port
8 Jul 2023
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Great service and great wine.
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Answer by vintagewineandport.co.uk
12 Jul 2023
Thank you for your five star rating, we do hope you enjoy your order!
Kind regards,
Vintage Wine and Port
16 Apr 2024
Verified review
Excellent choice and service
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Answer by vintagewineandport.co.uk
16 Apr 2024
Thank you very much for taking the time to leave us with your five star review, we are so pleased to hear that you found everything to be excellent!
Kind regards,
Vintage Wine and Port
14 Nov 2023
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Quick and efficient service.
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Answer by vintagewineandport.co.uk
14 Nov 2023
Thank you for taking the time to leave us with a five star rating!
We are so pleased to hear that you found our services to be efficient.
Kind regards,
Vintage Wine and Port
30 Oct 2023
Verified review
GOOD AND EASY ON LINE Access
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Answer by vintagewineandport.co.uk
31 Oct 2023
Thank you for your review and feedback.
Kind regards,
Vintage Wine and Port
29 Sept 2023
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Personal and helpful service
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Answer by vintagewineandport.co.uk
29 Sept 2023
Thank you very much Anna for your kind five star review! We do hope you enjoy your order.
Kind regards,
Vintage Wine and Port
31 Aug 2023
Verified review
Great service. Looked great.
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Answer by vintagewineandport.co.uk
1 Sept 2023
Thank you for your kind five star review. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
26 Dec 2023
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Fantastic customer service
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Answer by vintagewineandport.co.uk
29 Dec 2023
Thank you very much for your five star rating and review. Our customer care team are always happy to help where we can!
Kind regards,
Vintage Wine and Port
2 Dec 2023
Verified review
Fast and efficient service
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Answer by vintagewineandport.co.uk
5 Dec 2023
Thank you very much for your kind five star review! We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
25 Oct 2023
Verified review
Nice product, fast service
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Answer by vintagewineandport.co.uk
25 Oct 2023
Thank you for your kind feedback.
Kind regards,
Vintage Wine and Port
22 Oct 2023
Verified review
Great delivery and options
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Answer by vintagewineandport.co.uk
24 Oct 2023
Thank you for your kind five star review!
Kind regards,
Vintage Wine and Port
10 Aug 2023
Verified review
Great price
Fast delivery
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Answer by vintagewineandport.co.uk
10 Aug 2023
Thank you for your kind five star review!
Kind regards,
Vintage Wine and Port
4 Aug 2023
Verified review
first purchase
promp delivery well packed
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Answer by vintagewineandport.co.uk
4 Aug 2023
Thank you Ian for your five star review!
Kind regards,
Vintage Wine and Port
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