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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
Thank you for your five star rating Christopher and continued custom over the years!
Kind regards,
Vintage Wine and Port
14 Aug 2023
Verified review
Great products via a great website
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Answer by vintagewineandport.co.uk
15 Aug 2023
Thank you for your five star rating and review. We are so pleased to hear that you found our products and services to be great!
Kind regards,
Vintage Wine and Port
2 Jun 2023
Verified review
Delivered on time, well presented.
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Answer by vintagewineandport.co.uk
5 Jun 2023
Thank you for your five star review!
Kind regards,
Vintage Wine and Port
5 Jan 2024
Verified review
Fast delivery, just as described
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Answer by vintagewineandport.co.uk
5 Jan 2024
Thank you very for leaving us with a five star review, we are very pleased to hear that your order arrived in good time!
Kind regards,
Vintage Wine and Port
3 Jan 2024
Verified review
Very response online Chat support
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Answer by vintagewineandport.co.uk
3 Jan 2024
Thank you Laurie, we are always happy to help where we can :)
Kind regards,
Vintage Wine and Port
12 Nov 2023
Verified review
secure packaging, swift delivery.
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Answer by vintagewineandport.co.uk
13 Nov 2023
Thank you for your five star rating and review. We are very pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
Thank you for your five star rating, we are so pleased to hear that you found our services to be 1st Class!
Kind regards,
Vintage Wine and Port
12 Aug 2023
Verified review
Well packaged delivered with care
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Answer by vintagewineandport.co.uk
14 Aug 2023
Thank you very much for your five star rating! Our packing team always ensure all parcels are packaged safely for delivery to your door!
Kind regards,
Vintage Wine and Port
10 Nov 2023
Verified review
Port
Well packaged and good delivery
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Answer by vintagewineandport.co.uk
10 Nov 2023
Thank you for leaving us with five stars! We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
30 Aug 2023
Verified review
Perfect
Can not fault anything
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Answer by vintagewineandport.co.uk
30 Aug 2023
Thank you very much Jayne for taking the time to leave us with a kind five star review! We are so pleased to hear that you found everything to be perfect.
Kind regards,
Vintage Wine and Port
26 Aug 2023
Verified review
EASY EXPERIENCE AND CLEAR ADVICE
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Answer by vintagewineandport.co.uk
29 Aug 2023
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
16 Jan 2024
Verified review
Good prices and quick delivery
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Answer by vintagewineandport.co.uk
16 Jan 2024
Thank you very much for your kind star review and feedback!
Kind regards,
Vintage Wine and Port
7 Jan 2024
Verified review
Quick delivery, well packaged.
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Answer by vintagewineandport.co.uk
8 Jan 2024
Thank you very much for your kind five star review. We hope you enjoy your order!
Kind regards,
Vintage Wine and Port
17 Sept 2023
Verified review
Good products. Quick delivery.
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Answer by vintagewineandport.co.uk
26 Sept 2023
Thank you very much for your five star rating and review. We are so pleased to hear that you are happy with our products and services.
Kind regards.
Vintage Wine and Port
20 Oct 2023
Verified review
Packaged well , quick service
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Answer by vintagewineandport.co.uk
20 Oct 2023
Thank you very much for your kind five star review. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
18 Jul 2023
Verified review
Simple to use and super speedy
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Answer by vintagewineandport.co.uk
19 Jul 2023
Thank you very much for your kind five star review!
Kind regards,
Vintage Wine and Port
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