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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
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Reviews for vintagewineandport.co.uk
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14 Oct 2023
Verified review
Great service and delivery
Great service, love the product and the rapid delivery at short notice was excellent.
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Answer by vintagewineandport.co.uk
16 Oct 2023
Thank you very much Nicholas for taking the time to leave us with a kind five star review. We are so pleased to hear that you found our services to be great and love your order.
Kind regards,
Vintage Wine and Port
27 Sept 2023
Verified review
The bottle was really well packed and arrived protected in a lovely presentation case.
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Answer by vintagewineandport.co.uk
27 Sept 2023
Thank you very much for your five star rating! We are very pleased to hear that you are happy with your purchase and our services, we do hope you enjoy your order.
Kind regards,
Vintage Wine and Port
5 May 2023
Verified review
Interesting and well-priced range
Really interesting range of wine and ports. Well presented and very reasonably priced.
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Answer by vintagewineandport.co.uk
9 May 2023
Thank you for your feedback and five star rating. We are so pleased to hear you are happy with our website and services.
Kind regards,
Vintage Wine and Port
23 Mar 2024
Verified review
Comprehensive inventory. And based on previous purchases, quality attentive service
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Answer by vintagewineandport.co.uk
26 Mar 2024
Thank you Mark for taking the time to leave us with your five star review. We are so pleased to read that you are happy with our services and products.
Kind regards,
Vintage Wine and Port
11 Sept 2023
Verified review
Great choices. Knowledgeable, friendly and helpful staff.
Good prices
Quick delivery.
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Answer by vintagewineandport.co.uk
11 Sept 2023
Thank you very much David for your kind five star review. Our staff are always happy to help where we can! We do hope you enjoy your order!
Kind regards,
Vintage Wine and Port
2 Dec 2023
Verified review
Great all round
Packaged securely, delivered incredibly quickly and the actual products are great 👍
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Answer by vintagewineandport.co.uk
4 Dec 2023
Thank you for your five star rating! We are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
22 Sept 2023
Verified review
A great customer experience.
Really easy to buy from, with useful advice on the website, and delivery was prompt.
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Answer by vintagewineandport.co.uk
27 Sept 2023
Thank you very much for taking the time to leave us with a kind five star review. We are very pleased to hear that you had a great experience with us!
Kind regards,
Vintage Wine and Port
Perfect for the run up to Christmas, 24 Bottles of port for after the evening meal/
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Answer by vintagewineandport.co.uk
20 Nov 2023
Thank you very much for your five star rating! The advent calendars are great for the run up Christmas and enjoy a different port everyday.
Kind regards,
Vintage Wine and Port
Port 21 Yr old and 30 Yr old.
Nice present for 21yr old Neice and 30Yr old nephew.
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Answer by vintagewineandport.co.uk
15 Nov 2023
Thank you very much for your five star rating, we are so pleased that you found what you were looking for with us!
Kind regards,
Vintage Wine and Port
28 Jul 2023
Verified review
Shopping seemed Ok. Would be nice to have a specific "Deliver on this date" option.
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Answer by vintagewineandport.co.uk
28 Jul 2023
Dear Brian,
Thank you for your feedback on your shopping experience. While we do not have this feature imbedded in the site, we do have a delivery notes section for customers to stipulate any requirements. Thank you for your using this to request delivery on a later date; I can see my colleague has already emailed you to confirm this.
We do hope the recipient enjoys their gift!
Kind regards,
Vintage Wine and Port
7 Dec 2023
Verified review
Fantastic customer care, very helpful and pleasant as well- a pleasure to talk to.
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Answer by vintagewineandport.co.uk
7 Dec 2023
Thank you for your kind five star review, we are always happy to help where we can :)
Kind regards,
Vintage Wine and Port
9 Jun 2023
Verified review
Great products, great website and so easy to use. Plenty of orders, zero issues.
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Answer by vintagewineandport.co.uk
9 Jun 2023
Thank you very much for taking the time to leave us with a five star review. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
20 Dec 2023
Verified review
Fantastic service, great communication, fast delivery and exceptional products
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Answer by vintagewineandport.co.uk
20 Dec 2023
Thank you very much for taking the time to leave us with a five star rating and kind feedback. We are so pleased to hear that you found our services to be fantastic!
Kind regards,
Vintage Wine and Port
12 Sept 2023
Verified review
Easy to use website, helpful staff when I rang. Well packaged and good couriers
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Answer by vintagewineandport.co.uk
12 Sept 2023
Thank you very much Jane for your kind five star review. Our staff are always happy to assist where we can and we are so pleased to hear that your parcel arrived safely with you!
Kind regards,
Vintage Wine and Port
19 Nov 2023
Verified review
Excited to find you supported the small vineyard we did a tasting in in Porto!
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Answer by vintagewineandport.co.uk
20 Nov 2023
Thank you very much for your five star rating! Yes, we love to support the smaller family owned vineyards in Porto and are pleased to be able to offer them to the UK market.
Kind regards,
Vintage Wine and Port
24 Oct 2023
Verified review
Super quick delivery and great service - the wine looks pretty damn good too!
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Answer by vintagewineandport.co.uk
24 Oct 2023
Thank you very much Isla for your kind five star rating and review! We are so pleased to hear that you are happy with our services!
Kind regards,
Vintage Wine and Port
8 Aug 2023
Verified review
Positive experience
Easy to use website, hassle free payment and speedy shipping. Can’t fault it.
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Answer by vintagewineandport.co.uk
8 Aug 2023
Thank you for your five star review! We do hope you enjoy your order!
Kind regards,
Vintage Wine and Port
14 Nov 2023
Verified review
Bought vintage port from here several times now and never been disappointed.
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Answer by vintagewineandport.co.uk
15 Nov 2023
Thank you very much for your kind review and continued custom. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
22 Oct 2023
Verified review
Lovely bottle, well packaged. Was a gift and it was well appreciated. Thanks.
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Answer by vintagewineandport.co.uk
24 Oct 2023
Thank you Valerie for your five star review! We are so pleased to hear that the recipient loved their gift!
Kind regards,
Vintage Wine and Port
3 Oct 2023
Verified review
Fast shipping, great advice
Fast shipping, well-packaged, great comms and always great advice when sought
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Answer by vintagewineandport.co.uk
3 Oct 2023
Thank you very much for taking the time to leave us with a five star review. We are very pleased to hear that you are happy with our services!
Kind regards,
Vintage Wine and Port
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