vintagewineandport.co.uk
Reviews:

676 reviews in the last 12 months3,929 total reviews  

4.88
Excellent

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Top positive review

2 Feb 2024
 Verified review
As a first time customer I found the site user friendly , clear and easy to navigate. I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.

Top negative review

1 Jul 2023
 Verified review
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
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Reviews for vintagewineandport.co.uk

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22 Apr 2023
 Verified review

Beautifully gift boxed, a lovely present to celebrate an special anniversary.

Very quick delivery, well packaged, beautifully gift boxed. A gift of 1981 port to celebrate a 42nd wedding anniversary. Fabulous!
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Answer by vintagewineandport.co.uk
24 Apr 2023
Thank you very much for taking the time to leave us with a five star rating. We are so pleased to hear that you are happy with our services and your gift! Kind regards, Vintage Wine and Port
18 Oct 2023
 Verified review

Quick and easy

I was looking for a 50 year old port. Website easy to find something and to pay. No trouble. It's what web commerce should be like.
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Answer by vintagewineandport.co.uk
18 Oct 2023
Thank you very much Robert for your kind five star review. We are so pleased to hear that you found our website to be user friendly and found what you were looking for. Kind regards, Vintage Wine and Port
9 Aug 2023
 Verified review
Great info, always reliable and good sale items too. My go-to for many a gift. Delivery feels expensive if only buying one bottle.
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Answer by vintagewineandport.co.uk
10 Aug 2023
Thank you Kate for your five star review. We are very pleased to hear that you are happy with our services. Kind regards, Vintage Wine and Port
14 Oct 2023
 Verified review
Excellent selection and descriptions. I used this company numerous times over the years and never had a bad experience or bottle.
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Answer by vintagewineandport.co.uk
16 Oct 2023
Thank you very much Richard for your continued custom over the years and taking the time to leave us with a kind review! We do hope you enjoy your latest order! Kind regards, Vintage Wine and Port
PB
Paula B.
Hampshire
22 Jun 2023
 Verified review

Never disappointed

I have been using Vintage Wine and Port for many years and have never been disappointed. Always great service and exceptional port
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Answer by vintagewineandport.co.uk
22 Jun 2023
Thank you Paula, for your continued return custom over the years. We are so pleased to hear that you have always found our services to be great, we do hope you enjoy your newest order! Kind regards, Vintage Wine and Port
15 Apr 2023
 Verified review

Vintage Wine & Port 👍

Used Vintage Wine & Port numerous times, always been good value and prompt delivery. My first stop when I am looking for anything.
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Answer by vintagewineandport.co.uk
17 Apr 2023
Thank you very much for your repeat custom and taking the time to leave us with a five star review. We are so pleased to hear that you are always happy with our services. Kind regards, Vintage Wine and Port
5 Jul 2023
 Verified review

Excellent.

My orders are always shipped quickly and efficiently and the product continues to be excellent. Great selection of vintage Port.
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Answer by vintagewineandport.co.uk
12 Jul 2023
Thank you very much for taking the time to leave us with your five star review. We are so pleased to hear that you continue to find our services to be excellent! Kind regards, Vintage Wine and Port
15 Aug 2023
 Verified review
Ideal way to shop for a particular gift for a big birthday and lots of choice even though I was looking for vintage Armagnac.
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Answer by vintagewineandport.co.uk
15 Aug 2023
Thank you Gerry for your kind five star review. We are so pleased to hear that you found what you were looking for with us! Kind regards, Vintage Wine and Port
16 Oct 2023
 Verified review

Quick posting, always answer phone and email.

These guys have always shipped very quickly and are very quick in reply to emails etc. I recommend them to friends regularly.
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Answer by vintagewineandport.co.uk
16 Oct 2023
Thank you very much Matt for your kind five star rating and feedback. We are so pleased to hear that you are happy with our products and services! Kind regards, Vintage Wine and Port
15 Aug 2023
 Verified review

Bottles well packaged

Ordered two bottles of port, delivered in a very well protected package with a specific kind of bubble wrap for the bottles.
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Answer by vintagewineandport.co.uk
15 Aug 2023
Thank you for your five star rating! Our packing team take great care in ensuring all bottles are delivered safely! Kind regards, Vintage Wine and Port
19 Sept 2023
 Verified review

Great company, would definitely recommend.

Website easy to work, customer service very helpful. Delivery and parcel packing excellent. Would definitely recommend.
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Answer by vintagewineandport.co.uk
26 Sept 2023
Thank you for taking the time to leave us with a five star rating and review. We are so pleased to hear that you found our website to be user friendly! Our customer service team will always do our best to assist where we can! Kind regards, Vintage Wine and Port
LO
Lisa O.
Surrey
11 Jul 2023
 Verified review
Such indepth knowledge and helpful service. This company was recommended to me and I am not going to recommend it myself.
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Answer by vintagewineandport.co.uk
12 Jul 2023
Thank you very much Lisa for your kind five star review. We are so pleased that we were able to assist you with your order. We do hope the recipient enjoys! Kind regards, Vintage Wine and Port
4 Sept 2023
 Verified review
Easy website to navigate, and products wonderful. Buy a particular vintage each year for a 1980s reunion. Swift delivery.
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Answer by vintagewineandport.co.uk
5 Sept 2023
Thank you very much Peter for your kind five star review. We are so pleased to hear that you are happy with our products and services. Kind regards, Vintage Wine and Port
21 Jul 2023
 Verified review
Well designed website The website was very clear and it was easy to make a purchase. Offered next working day delivery.
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Answer by vintagewineandport.co.uk
21 Jul 2023
Thank you very much Colin for your five star review. We are so pleased to hear that you found our website user friendly. We do hope you enjoy your order! Kind regards, Vintage Wine and Port
31 Aug 2023
 Verified review
High quality of the presentation box and inclusion of all the details needed for an excellent gift. I will order again.
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Answer by vintagewineandport.co.uk
1 Sept 2023
Thank you very much for taking the time to leave us with a five star rating and review. We are so pleased to hear that you are happy with your order! Kind regards, Vintage Wine and Port
10 May 2023
 Verified review
Excellent quality wines and ports and fabulous customer service. I have returned many times and always been impressed.
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Answer by vintagewineandport.co.uk
11 May 2023
Thank you so much Jason for your kind five star review. We are always pleased to see a happy returning customer! Kind regards, Vintage Wine and Port
22 Nov 2023
 Verified review

Looks good.

Arrived within the time given, well packaged and intact. Have not tried it as bought for a present but looks good.
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Answer by vintagewineandport.co.uk
23 Nov 2023
Thank you very much for your kind five star rating and review. We are so pleased to hear that you are happy with your order and we do hope the recipient enjoys their gift! Kind regards, Vintage Wine and Port
24 Sept 2023
 Verified review

Satisfied Customer

Clear & detailed information on website re items. Straightforward ordering process. Swift and well packaged delivery
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Answer by vintagewineandport.co.uk
27 Sept 2023
Thank you for your five star rating and review. We are so pleased to hear that you are satisfied with our website and services! Kind regards, Vintage Wine and Port
24 Jul 2023
 Verified review
Rachel was extremely helpful. She was knowledgeable about the product and very friendly in her approach Thank you
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Answer by vintagewineandport.co.uk
26 Jul 2023
Thank you very much Susan, for taking the time to leave us with a review. Rachael was very happy to assist and we will pass on your kind words to her. We do hope the recipient enjoys their gift! Kind regards, Vintage Wine and Port
4 Jul 2023
 Verified review
Fabulous selection with brilliant offers. Making amazing wine and fortified wine accessible for anyone. Well done!
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Answer by vintagewineandport.co.uk
12 Jul 2023
Thank you very much for taking the time to leave us with a five star review. We are so pleased to hear that you are happy with our selection of products and found what you were looking for with us! Kind regards, Vintage Wine and Port