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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
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Reviews for vintagewineandport.co.uk
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6 Dec 2023
Verified review
Good selection of Port available. Ease of ordering on their web. No issues with delivery or packaging. Good service.
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Answer by vintagewineandport.co.uk
7 Dec 2023
Thank you very much for your kind five star review and feedback. We are very pleased to hear that you are happy with our port selection and services.
Kind regards,
Vintage Wine and Port
7 Dec 2023
Verified review
Good choice, easy to navigate website. Don't display "out of stock" items or advise when they will be back in stock.
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Answer by vintagewineandport.co.uk
7 Dec 2023
Thank you for your five star rating and feedback.
Kind regards,
Vintage Wine and Port
22 Nov 2023
Verified review
Looks good.
Arrived within the time given, well packaged and intact. Have not tried it as bought for a present but looks good.
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Answer by vintagewineandport.co.uk
23 Nov 2023
Thank you very much for your kind five star rating and review. We are so pleased to hear that you are happy with your order and we do hope the recipient enjoys their gift!
Kind regards,
Vintage Wine and Port
24 Sept 2023
Verified review
Satisfied Customer
Clear & detailed information on website re items. Straightforward ordering process. Swift and well packaged delivery
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Answer by vintagewineandport.co.uk
27 Sept 2023
Thank you for your five star rating and review. We are so pleased to hear that you are satisfied with our website and services!
Kind regards,
Vintage Wine and Port
24 Jul 2023
Verified review
Rachel was extremely helpful. She was knowledgeable about the product and very friendly in her approach
Thank you
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Answer by vintagewineandport.co.uk
26 Jul 2023
Thank you very much Susan, for taking the time to leave us with a review. Rachael was very happy to assist and we will pass on your kind words to her.
We do hope the recipient enjoys their gift!
Kind regards,
Vintage Wine and Port
4 Jul 2023
Verified review
Fabulous selection with brilliant offers. Making amazing wine and fortified wine accessible for anyone. Well done!
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Answer by vintagewineandport.co.uk
12 Jul 2023
Thank you very much for taking the time to leave us with a five star review. We are so pleased to hear that you are happy with our selection of products and found what you were looking for with us!
Kind regards,
Vintage Wine and Port
Excellent port deivered to my home and to others. Delivered on time and always good price and quality. Thank you.
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Answer by vintagewineandport.co.uk
3 Nov 2023
Thank you very much Terence for your kind five star rating and review. We are so pleased to hear that you are happy with our services and products!
Kind regards,
Vintage Wine and Port
13 Sept 2023
Verified review
Website and online chat both excellent, haven't received the Port yet but hopefully the delivery will be as good
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Answer by vintagewineandport.co.uk
13 Sept 2023
Thank you Carolina, we are so pleased to hear that you are happy with our website and that our staff could assist you via the online chat! I can see that your order placed today is on the Next Day service and should be with you tomorrow!
Kind regards,
Vintage Wine and Port
16 Jun 2023
Verified review
Great range for special presents
Great range when looking for birthday and anniversary presents. Good delivery options. Reliable and trustworthy.
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Answer by vintagewineandport.co.uk
16 Jun 2023
Thank you very much for taking the time to leave us with a five star review. We are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
7 Nov 2023
Verified review
Good information about wine. packaged really well so no spillage. Information about when package due to arrive.
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Answer by vintagewineandport.co.uk
7 Nov 2023
Thank you very much for your kind five star review. We are so pleased to hear that you are happy with your order.
Kind regards,
Vintage Wine and Port
12 Nov 2023
Verified review
Excellent service. Prompt help with order issue, and great communication via courier for delivery. Thank you
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Answer by vintagewineandport.co.uk
13 Nov 2023
Thank you very much for taking the time to leave us with a five star rating! We are so pleased to hear that you found our services to be excellent.
Kind regards,
Vintage Wine and Port
26 Oct 2023
Verified review
Information to help you choose
The description of the wine/port etc helps to choose the wine/port. This is very helpful to a novice like me
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Answer by vintagewineandport.co.uk
27 Oct 2023
Thank you very much for your five star review. We also have our wine expert Dia in office four days a week to advise further should you have any questions!
Kind regards,
Vintage Wine and Port
13 May 2023
Verified review
Well run business.
The website is easy to navigate and very well laid out. Communication is clear and delivery quick. Thankyou.
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Answer by vintagewineandport.co.uk
15 May 2023
Thank you for your five star review and feedback, we are so pleased to hear that you are happy with our services!
Kind regards,
Vintage Wine and Port
6 Dec 2023
Verified review
Great products, fair prices, quick delivery. Loved the individual tasting notes included with the bottles.
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Answer by vintagewineandport.co.uk
6 Dec 2023
Thank you very much for taking the time to leave us with a five star rating! We are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
15 Nov 2023
Verified review
Reliable service
The website is easy to navigate, payment is secure and delivery is reliable with sufficient communication.
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Answer by vintagewineandport.co.uk
15 Nov 2023
Thank you for your five star rating! We are happy to hear that you found the website easy to navigate and that your order arrived safely with you.
Kind regards,
Vintage Wine and Port
19 Sept 2023
Verified review
Great Port wine specialist. Very informative website, good price, extremely well wrapped & delivered early.
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Answer by vintagewineandport.co.uk
26 Sept 2023
Thank you for your five star review! We are so pleased to hear that you found the website to be user friendly and that you are happy with our services.
Kind regards,
Vintage Wine and Port
30 Oct 2023
Verified review
Very happy
Easy to understand ordering system.
Efficient information regarding expected delivery.
Excellent product.
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Answer by vintagewineandport.co.uk
30 Oct 2023
Thank you Karen for your five star rating and review! We are so pleased to hear that you are happy with our services and products!
Kind regards,
Vintage Wine and Port
20 Nov 2023
Verified review
Buying was easy, and the product seems excellent value - now to find out if the delivery is as effective!
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Answer by vintagewineandport.co.uk
20 Nov 2023
Thank you very much for review. We do hope you enjoy your order when it arrives - tracking information will be available via email from our couriers.
Kind regards,
Vintage Wine and Port
25 Oct 2023
Verified review
Great selection of wines and good descriptions. Very well packaged and good communication over delivery.
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Answer by vintagewineandport.co.uk
25 Oct 2023
Thank you for your five star rating and review. We are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
27 Nov 2023
Verified review
The perfect place to order gifts. The packaging is beautiful, and the selection of wines is top notch.
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Answer by vintagewineandport.co.uk
28 Nov 2023
Thank you very much Luke for your kind five star review, we are so pleased to hear that you are happy with our products.
Kind regards,
Vintage Wine and Port
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