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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
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Reviews for vintagewineandport.co.uk
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15 Aug 2023
Verified review
Ideal way to shop for a particular gift for a big birthday and lots of choice even though I was looking for vintage Armagnac.
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Answer by vintagewineandport.co.uk
15 Aug 2023
Thank you Gerry for your kind five star review. We are so pleased to hear that you found what you were looking for with us!
Kind regards,
Vintage Wine and Port
16 Oct 2023
Verified review
Quick posting, always answer phone and email.
These guys have always shipped very quickly and are very quick in reply to emails etc. I recommend them to friends regularly.
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Answer by vintagewineandport.co.uk
16 Oct 2023
Thank you very much Matt for your kind five star rating and feedback. We are so pleased to hear that you are happy with our products and services!
Kind regards,
Vintage Wine and Port
15 Aug 2023
Verified review
Bottles well packaged
Ordered two bottles of port, delivered in a very well protected package with a specific kind of bubble wrap for the bottles.
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Answer by vintagewineandport.co.uk
15 Aug 2023
Thank you for your five star rating! Our packing team take great care in ensuring all bottles are delivered safely!
Kind regards,
Vintage Wine and Port
19 Sept 2023
Verified review
Great company, would definitely recommend.
Website easy to work, customer service very helpful.
Delivery and parcel packing excellent.
Would definitely recommend.
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Answer by vintagewineandport.co.uk
26 Sept 2023
Thank you for taking the time to leave us with a five star rating and review. We are so pleased to hear that you found our website to be user friendly! Our customer service team will always do our best to assist where we can!
Kind regards,
Vintage Wine and Port
17 Dec 2023
Verified review
Fast delivery, bought a vintage wine as a Christmas present at an incredibly reasonable price. Will definitely buy again.
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Answer by vintagewineandport.co.uk
18 Dec 2023
Thank you very much for taking the time to leave us with a five star review and kind feedback, we hope the recipient enjoys their gift!
Kind regards,
Vintage Wine and Port
Such indepth knowledge and helpful service. This company was recommended to me and I am not going to recommend it myself.
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Answer by vintagewineandport.co.uk
12 Jul 2023
Thank you very much Lisa for your kind five star review. We are so pleased that we were able to assist you with your order. We do hope the recipient enjoys!
Kind regards,
Vintage Wine and Port
4 Sept 2023
Verified review
Easy website to navigate, and products wonderful. Buy a particular vintage each year for a 1980s reunion. Swift delivery.
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Answer by vintagewineandport.co.uk
5 Sept 2023
Thank you very much Peter for your kind five star review. We are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
21 Jul 2023
Verified review
Well designed website
The website was very clear and it was easy to make a purchase. Offered next working day delivery.
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Answer by vintagewineandport.co.uk
21 Jul 2023
Thank you very much Colin for your five star review. We are so pleased to hear that you found our website user friendly. We do hope you enjoy your order!
Kind regards,
Vintage Wine and Port
31 Aug 2023
Verified review
High quality of the presentation box and inclusion of all the details needed for an excellent gift. I will order again.
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Answer by vintagewineandport.co.uk
1 Sept 2023
Thank you very much for taking the time to leave us with a five star rating and review. We are so pleased to hear that you are happy with your order!
Kind regards,
Vintage Wine and Port
2 Dec 2023
Verified review
I've ordered several social gifts from Vintage Wine and Port and they've been very reliable and pleasant to work with.
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Answer by vintagewineandport.co.uk
5 Dec 2023
Thank you very much for taking the time to leave us with a review, we are very pleased to see a happy returning customer.
Kind regards,
Vintage Wine and Port
10 May 2023
Verified review
Excellent quality wines and ports and fabulous customer service. I have returned many times and always been impressed.
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Answer by vintagewineandport.co.uk
11 May 2023
Thank you so much Jason for your kind five star review. We are always pleased to see a happy returning customer!
Kind regards,
Vintage Wine and Port
6 Dec 2023
Verified review
Good selection of Port available. Ease of ordering on their web. No issues with delivery or packaging. Good service.
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Answer by vintagewineandport.co.uk
7 Dec 2023
Thank you very much for your kind five star review and feedback. We are very pleased to hear that you are happy with our port selection and services.
Kind regards,
Vintage Wine and Port
7 Dec 2023
Verified review
Good choice, easy to navigate website. Don't display "out of stock" items or advise when they will be back in stock.
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Answer by vintagewineandport.co.uk
7 Dec 2023
Thank you for your five star rating and feedback.
Kind regards,
Vintage Wine and Port
22 Nov 2023
Verified review
Looks good.
Arrived within the time given, well packaged and intact. Have not tried it as bought for a present but looks good.
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Answer by vintagewineandport.co.uk
23 Nov 2023
Thank you very much for your kind five star rating and review. We are so pleased to hear that you are happy with your order and we do hope the recipient enjoys their gift!
Kind regards,
Vintage Wine and Port
24 Sept 2023
Verified review
Satisfied Customer
Clear & detailed information on website re items. Straightforward ordering process. Swift and well packaged delivery
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Answer by vintagewineandport.co.uk
27 Sept 2023
Thank you for your five star rating and review. We are so pleased to hear that you are satisfied with our website and services!
Kind regards,
Vintage Wine and Port
24 Jul 2023
Verified review
Rachel was extremely helpful. She was knowledgeable about the product and very friendly in her approach
Thank you
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Answer by vintagewineandport.co.uk
26 Jul 2023
Thank you very much Susan, for taking the time to leave us with a review. Rachael was very happy to assist and we will pass on your kind words to her.
We do hope the recipient enjoys their gift!
Kind regards,
Vintage Wine and Port
4 Jul 2023
Verified review
Fabulous selection with brilliant offers. Making amazing wine and fortified wine accessible for anyone. Well done!
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Answer by vintagewineandport.co.uk
12 Jul 2023
Thank you very much for taking the time to leave us with a five star review. We are so pleased to hear that you are happy with our selection of products and found what you were looking for with us!
Kind regards,
Vintage Wine and Port
Excellent port deivered to my home and to others. Delivered on time and always good price and quality. Thank you.
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Answer by vintagewineandport.co.uk
3 Nov 2023
Thank you very much Terence for your kind five star rating and review. We are so pleased to hear that you are happy with our services and products!
Kind regards,
Vintage Wine and Port
13 Sept 2023
Verified review
Website and online chat both excellent, haven't received the Port yet but hopefully the delivery will be as good
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Answer by vintagewineandport.co.uk
13 Sept 2023
Thank you Carolina, we are so pleased to hear that you are happy with our website and that our staff could assist you via the online chat! I can see that your order placed today is on the Next Day service and should be with you tomorrow!
Kind regards,
Vintage Wine and Port
16 Jun 2023
Verified review
Great range for special presents
Great range when looking for birthday and anniversary presents. Good delivery options. Reliable and trustworthy.
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Answer by vintagewineandport.co.uk
16 Jun 2023
Thank you very much for taking the time to leave us with a five star review. We are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
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