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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
I love the confidence I have with Vintage Wine and Port. I order every year and have never been disappointed. I would not go anywhere else
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Answer by vintagewineandport.co.uk
27 Nov 2023
Thank you very much for your five star rating and continued custom over the years!
Kind regards,
Vintage Wine and Port
3 Dec 2023
Verified review
Great advice, plenty of choice. Arranged delivery for suitable day, arrived well packaged and in great condition. Now begins the waiting
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Answer by vintagewineandport.co.uk
5 Dec 2023
Thank you Michael, we are always happy to help where we can. We hope you enjoy your order!
Kind regards,
Vintage Wine and Port
3 Nov 2023
Verified review
Highly satisfied customer
Having used this shop for many years I know I can rely on prompt service & delivery. The recipient is always delighted with the product.
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Answer by vintagewineandport.co.uk
3 Nov 2023
Thank you very much Linda for your continued custom over the years! We are so pleased to hear that you are happy with our services and the recipient is delighted with their kind gift!
Kind regards,
Vintage Wine and Port
20 Jun 2023
Verified review
Service was fast, efficient and no unnecessary effort or extra communication, it just worked without hassle or being flashy, good stuff
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Answer by vintagewineandport.co.uk
21 Jun 2023
Thank you for your five star rating and review. We are very pleased that you found our services to be fast and efficient. We do hope you enjoy your order.
Kind regards,
Vintage Wine and Port
Very prompt and efficient service, first class packaging. This is the first time I have purchased from them and I was very impressed.
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Answer by vintagewineandport.co.uk
28 Nov 2023
Thank you Wendy for your five star review. We are so pleased to hear that you are happy with our services and our first order with us!
Kind regards,
Vintage Wine and Port
8 Oct 2023
Verified review
Great range and always bargains to be had
A superb range of fortifieds across all types. There are always discounts available. Delivery is only 2-3 days from placing an order.
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Answer by vintagewineandport.co.uk
9 Oct 2023
Thank you for your five star rating! We are very pleased to hear that you are happy with our range and services.
Kind regards,
Vintage Wine and Port
24 Nov 2023
Verified review
The web site is intuitive and easy to use. The range of wines, particularly port is extensive enough and the filters work very well.
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Answer by vintagewineandport.co.uk
24 Nov 2023
Thank you very much for taking the time to leave us with a five star rating! We are so pleased to hear that you found our website to be user friendly and found what you were looking for with us.
Kind regards,
Vintage Wine and Port
18 Oct 2023
Verified review
Quick and easy
I was looking for a 50 year old port. Website easy to find something and to pay. No trouble. It's what web commerce should be like.
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Answer by vintagewineandport.co.uk
18 Oct 2023
Thank you very much Robert for your kind five star review. We are so pleased to hear that you found our website to be user friendly and found what you were looking for.
Kind regards,
Vintage Wine and Port
9 Aug 2023
Verified review
Great info, always reliable and good sale items too. My go-to for many a gift. Delivery feels expensive if only buying one bottle.
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Answer by vintagewineandport.co.uk
10 Aug 2023
Thank you Kate for your five star review. We are very pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
14 Oct 2023
Verified review
Excellent selection and descriptions. I used this company numerous times over the years and never had a bad experience or bottle.
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Answer by vintagewineandport.co.uk
16 Oct 2023
Thank you very much Richard for your continued custom over the years and taking the time to leave us with a kind review! We do hope you enjoy your latest order!
Kind regards,
Vintage Wine and Port
I have been using Vintage Wine and Port for many years and have never been disappointed. Always great service and exceptional port
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Answer by vintagewineandport.co.uk
22 Jun 2023
Thank you Paula, for your continued return custom over the years. We are so pleased to hear that you have always found our services to be great, we do hope you enjoy your newest order!
Kind regards,
Vintage Wine and Port
My orders are always shipped quickly and efficiently and the product continues to be excellent. Great selection of vintage Port.
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Answer by vintagewineandport.co.uk
12 Jul 2023
Thank you very much for taking the time to leave us with your five star review. We are so pleased to hear that you continue to find our services to be excellent!
Kind regards,
Vintage Wine and Port
15 Aug 2023
Verified review
Ideal way to shop for a particular gift for a big birthday and lots of choice even though I was looking for vintage Armagnac.
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Answer by vintagewineandport.co.uk
15 Aug 2023
Thank you Gerry for your kind five star review. We are so pleased to hear that you found what you were looking for with us!
Kind regards,
Vintage Wine and Port
16 Oct 2023
Verified review
Quick posting, always answer phone and email.
These guys have always shipped very quickly and are very quick in reply to emails etc. I recommend them to friends regularly.
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Answer by vintagewineandport.co.uk
16 Oct 2023
Thank you very much Matt for your kind five star rating and feedback. We are so pleased to hear that you are happy with our products and services!
Kind regards,
Vintage Wine and Port
15 Aug 2023
Verified review
Bottles well packaged
Ordered two bottles of port, delivered in a very well protected package with a specific kind of bubble wrap for the bottles.
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Answer by vintagewineandport.co.uk
15 Aug 2023
Thank you for your five star rating! Our packing team take great care in ensuring all bottles are delivered safely!
Kind regards,
Vintage Wine and Port
19 Sept 2023
Verified review
Great company, would definitely recommend.
Website easy to work, customer service very helpful.
Delivery and parcel packing excellent.
Would definitely recommend.
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Answer by vintagewineandport.co.uk
26 Sept 2023
Thank you for taking the time to leave us with a five star rating and review. We are so pleased to hear that you found our website to be user friendly! Our customer service team will always do our best to assist where we can!
Kind regards,
Vintage Wine and Port
17 Dec 2023
Verified review
Fast delivery, bought a vintage wine as a Christmas present at an incredibly reasonable price. Will definitely buy again.
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Answer by vintagewineandport.co.uk
18 Dec 2023
Thank you very much for taking the time to leave us with a five star review and kind feedback, we hope the recipient enjoys their gift!
Kind regards,
Vintage Wine and Port
Such indepth knowledge and helpful service. This company was recommended to me and I am not going to recommend it myself.
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Answer by vintagewineandport.co.uk
12 Jul 2023
Thank you very much Lisa for your kind five star review. We are so pleased that we were able to assist you with your order. We do hope the recipient enjoys!
Kind regards,
Vintage Wine and Port
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