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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
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Reviews for vintagewineandport.co.uk
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29 Nov 2023
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This company has a very user friendly website making orders outside the UK very manageable. I am thankful to have been able to order my son’s Christmas present from them when all others did not offer worldwide shipping.
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Answer by vintagewineandport.co.uk
30 Nov 2023
Thank you very much for taking the time to leave us with a kind five star review. We are very pleased to hear that you found our website to be user friendly!
Kind regards,
Vintage Wine and Port
Impeccable attention to detail, genuine experts in everything they do, I would give my personal recommendation to my family and friends and any other that appreciate fine wine and “port” (my favourite) , Thank You.
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Answer by vintagewineandport.co.uk
26 Sept 2023
Thank you very much John for your kind five star rating and review! We are so pleased to hear that you are happy with everything we do here!
Kind regards,
Vintage Wine and Port
1 Oct 2023
Verified review
So far so good.I panicked when I opened the last bottle of my hubbys fav port. I really did not think I would be able to find another. So massive thank you . Price was good and free delivery is always nice .
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Answer by vintagewineandport.co.uk
3 Oct 2023
Thank you very much for your kind five star review. We are very pleased to hear that you found what you were looking for and we hope you and your husband enjoy your order.
Kind regards,
Vintage Wine and Port
28 Oct 2023
Verified review
They are fantastic, such an amazing range of ports, really useful descriptions, very fast delivery and the couple of times I've spoken to staff on the phone they have been so helpful and friendly.
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Answer by vintagewineandport.co.uk
30 Oct 2023
Thank you very much Rebecca for taking the time to leave us with such a kind five star review. We are so pleased to hear that you found our services to be fantastic!
Kind regards,
Vintage Wine and Port
16 Jan 2024
Verified review
Lot's of choice, easy ordering and speedy/safe delivery.
The info email I had back after a I sent a query didn't work. But that could have been because we have REALLY slow internet services.
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Answer by vintagewineandport.co.uk
16 Jan 2024
Thank you very much for taking the time to leave us with a five star rating and your feedback. We are so pleased to hear that you found our website to be user friendly and our delivery services speedy!
Kind regards,
Vintage Wine and Port
10 Jan 2024
Verified review
100% Recommended
Great range and choice, easy to navigate website and very competitive prices. I've used this company several times and their customer service is excellent as is the speed of their delivery.
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Answer by vintagewineandport.co.uk
12 Jan 2024
Thank you very much Trevor for taking the time to leave us with a five star review. We are so pleased to see a happy returning customer, we do hope you enjoy your newest order!
Kind regards,
Vintage Wine and Port
30 Jun 2023
Verified review
Found what I was looking for easily on the web site.
Have telephoned in the past for advice and staff very helpful.
Received my order in a couple of days, well packed, and contents intact.
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Answer by vintagewineandport.co.uk
30 Jun 2023
Thank you very much Jane for taking the time to leave us with a kind five star rating and review. We are so pleased to hear that you found our website user friendly and have had helpful advise from our customer service team - we are always happy to help!
Kind regards,
Vintage Wine and Port
15 Jan 2024
Verified review
This is the second time I have purchased from Vintage Wine and Ports and the quality of the bottles are excellent. Label and wax seal intact. Well packaged and good delivery time.
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Answer by vintagewineandport.co.uk
16 Jan 2024
Thank you for taking the time to leave us with a kind five star review, we are always so pleased to see a happy returning customer!
Kind regards,
Vintage Wine and Port
30 Oct 2023
Verified review
Amazing customer service, sorted my problem (and it was my problem, not theirs) straight away. Quick delivery and the packaging was the best I’ve seen, no risk of broken bottles.
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Answer by vintagewineandport.co.uk
30 Oct 2023
Thank you very much Chris for taking the time to leave us with a five star review! We are so pleased to hear that we were able to assist you with your problem and resolve this. We do hope you enjoy your order!
Kind regards,
Vintage Wine and Port
23 Jun 2023
Verified review
This was a gift for my husband for our Ruby Anniversary and he absolutely loved it! It was well presented and packed brilliantly and delivery was only a few days after ordering.
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Answer by vintagewineandport.co.uk
26 Jun 2023
Thank you very much for your five star review! We are so pleased to hear that your husband enjoyed his lovely gift and that you found our services to be brilliant!
Kind regards,
Vintage Wine and Port
20 Dec 2023
Verified review
Great choice and value for money. The bottles are always well packaged and delivery is prompt and efficient. I have used this company for some time and will continue to do so.
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Answer by vintagewineandport.co.uk
20 Dec 2023
Thank you very much for your five star rating and continued custom, we are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
6 Dec 2023
Verified review
Excellent Communications!
Easy to use and order from website. Excellent communications mean you know what is happening with your order and when to expect it. Items arrived well packed and secure.
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Answer by vintagewineandport.co.uk
7 Dec 2023
Thank you very much for your five star rating and review. We are so pleased to hear that you are happy with our services all round!
Kind regards,
Vintage Wine and Port
18 Dec 2023
Verified review
The range, special offers and obviously the ease with which one can buy vintage rarities. I bought a 50 year old bottle of Maynards Tawny Port that was to die for!
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Answer by vintagewineandport.co.uk
18 Dec 2023
Thank you very much for taking the time to leave us with a five star review and kind feedback! We are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
30 Jul 2023
Verified review
Great customer service
Had a query about the product I was ordering, quick and helpful response. It's a gift for a friend so unsure of quality, but customer service and delivery was great
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Answer by vintagewineandport.co.uk
31 Jul 2023
Thank you very much Danny for your kind five star review and feedback. We are so pleased that you found our customer care team and services to be great!
Kind regards,
Vintage Wine and Port
9 Nov 2023
Verified review
Good products, fair prices and good customer service
I’ve made a few orders with this organisation and the customer service is great. The products are good too, especially the port Calendar they do for December.
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Answer by vintagewineandport.co.uk
9 Nov 2023
Thank you very much Christina for your kind five star review and feedback. We are so pleased to see a happy returning customer!
Kind regards,
Vintage Wine and Port
22 Aug 2023
Verified review
Good price, speedy delivery and well packaged. Would have liked an email to confirm my order but otherwise very pleased! Would have given 4.5 stars of I could.
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Answer by vintagewineandport.co.uk
22 Aug 2023
Thank you Simon for your review. Your order confirmation would have come through to the email address immediately after placing the order.. it could be that this ended up in your spam/junk folder? In any case, we are very happy to hear that you are pleased with our services.
Kind regards,
Vintage Wine and Port
14 Oct 2023
Verified review
Perfect gifts
A vintage port from someone's birthday year is the perfect present.
The miniatures advent calendars are equally spot on!
Excellent packaging and delivery.
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Answer by vintagewineandport.co.uk
16 Oct 2023
Thank you very much Kate for your five star review. We are so pleased you are happy with our products and we how the recipient enjoys their lovely gift!
Kind regards,
Vintage Wine and Port
13 Aug 2023
Verified review
Outstanding collection to select from with guidance for to select the best. Prompt delivery and a pleasure to deal with. Would highly recommend!!! 5 stars!!!
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Answer by vintagewineandport.co.uk
14 Aug 2023
Thank you very much Cliodhna for your kind review and five star rating! We are so pleased to hear that you found our site and products to be outstanding.
Kind regards,
Vintage Wine and Port
11 Sept 2023
Verified review
Quick , efficient service. Parcel well wrapped and arrived safely in a few days. Perfect gift for my husband on our silver wedding anniversary. Thank you .
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Answer by vintagewineandport.co.uk
11 Sept 2023
Thank you for taking the time to leave us with a five star review. We are pleased to hear that you found our services to be efficient and the product arrived safely with you. We do hope your husband enjoys his lovely gift!
Kind regards,
Vintage Wine and Port
17 May 2023
Verified review
Speed to respond, confirm deliver, and communicate delivery was exceptional. The website - not the easiest to navigate but overall a decent experience.
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Answer by vintagewineandport.co.uk
18 May 2023
Thank you for your review Daniel, we are very pleased to hear that you found our customer service to be exceptional. If you would like to contact us regarding any difficulties you found navigating the website please do feel free to contact us, as we appreciate any customer feedback that can help us to improve.
Kind regards,
Vintage Wine and Port
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