artforma-mirrors.co.uk
Reviews:

156 reviews in the last 12 months408 total reviews  

4.23
Good

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

23 Jun 2024
 Verified review
For those like me who weren't clever enough to check first; be aware that if you're ordering from the UK, delivery may take some time because the mirror is shipped from Poland. I think it took about 2 weeks for me to get it. It's definitely worth the wait though. I love my mirror. It looks super modern. The light doesn't do much, which I expected. It's mostly for aesthetics anyway so I don't mind. The mirror was VERY well packaged and protected. I was impressed. No faults at all. I would definitely recommend 👌🏾

Most relevant negative review

11 Jan 2024
 Verified review
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range. The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying. I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors. Front = looks great Back = poorly designed
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for artforma-mirrors.co.uk

 Sort by  
Relevance
(7)
(18)
Reset
10 May 2024
 Verified review

Mirror light not working prp

Mirror light not working properly No exchange offered
Report review
Answer by artforma-mirrors.co.uk
15 May 2024
Good morning, I sincerely apologize for the issues with the mirror; however, we haven't received any direct report from you describing the problem. We kindly ask you to contact us directly at hello@artforma.com so that we can solve the problem together. Best regards, ARTFORMA TEAM
16 Mar 2024
 Verified review

No return policy!

No return policy
Report review
Answer by artforma-mirrors.co.uk
18 Mar 2024
Dear Clare , We strive to provide accurate descriptions and images of our products to help our customers make informed decisions. We also want to emphasize that we do not hide the fact that, due to the customization of our products, returns are not possible. This information is reiterated twice during the order placement process to ensure transparency and to manage our customers' expectations. Thank you for your understanding. Best regards, ARTFORMA TEAM
29 Jun 2024
 Verified review
Report review
Answer by artforma-mirrors.co.uk
1 Jul 2024
Good morning, After verification, we see that you have ordered and received the correct mirror model. Unfortunately, in accordance with our policy which we inform about on the website, returns of purchased items are not possible due to personalization. Best regards. ARTFORMA TEAM
24 Apr 2024
 Verified review
Report review
4 Dec 2023
 Verified review
Report review
Answer by artforma-mirrors.co.uk
5 Dec 2023
Good morning, We see that the report you submitted concerned the change of the mirror while it was in the production process. On our website, we inform you twice when placing an order to carefully check the mirror configuration, as changes cannot be made after placing the order. This information is visible and legible, we do not hide it. Best regards. ARTFORMA TEAM