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Top positive review
12 Jun 2023
Verified review
Great choice of designs and styles on the website. I loved the fact that there was an individual choice of sizes, lighting, demysting and additional features so my mirror design was unique to me. The parcel arrived in super quick time and the packaging was absolutely exceptional. Very impressed with this company from start to finish. Mirror 1500mmx 1000mm
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range.
The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying.
I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors.
Front = looks great
Back = poorly designed
A bit disappointed with the Bluetooth speaker to be honest…..sounds very tinny. Otherwise it’s fine.
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Answer by artforma-mirrors.co.uk
5 Apr 2024
Hello Ross,
We are sorry to hear that the mirror did not meet your expectations, especially regarding the Bluetooth speaker. We would like to verify this, so we have contacted you directly to resolve the issue.
Best regards and have a nice day.
ARTFORMA TEAM
10 days ago
Verified review
The fixings were a nightmare they were to long for our wall so we had to buy smaller ones which were still difficult to attach to mirror!
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Answer by artforma-mirrors.co.uk
5 days ago
Hello,
I sincerely apologize for the situation and the installation issue. Our hooks are designed for hanging our mirrors, and we haven't received similar reports before. However, we would like to verify the problem. Please contact us directly at hello@artforma.com to resolve the matter.
Thank you in advance and have a nice day.
Martyna Ruta - ARTFORMA
11 Jan 2024
Verified review
Great from the front but…
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range.
The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying.
I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors.
Front = looks great
Back = poorly designed
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Answer by artforma-mirrors.co.uk
15 Jan 2024
Dear Eddie,
Thank you for taking the time to share your feedback with us. We sincerely apologize if our product quality did not meet your expectations. Your input is invaluable to us as it helps us identify areas for improvement in our production process and service.
We understand the importance of delivering products that meet the highest standards, and your comments will be carefully considered as we work towards enhancing the overall quality of our offerings.
Best regards,
ARTFORMA TEAM
23 Jun 2023
Verified review
It had a light as described, but the light emitted was so low as not to be that useful- especially when you consider the cost £199. Perhaps more practical information on level of light (not technical) for potential buyers so they know what they are buying.
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Answer by artforma-mirrors.co.uk
29 Jun 2023
Good morning,
I am sorry to hear that the mirror does not fully meet your expectations. However, on our website we provide detailed information regarding the power of our LED strips (in lumens), as well as their shade. In case of doubt, you can, of course, contact us directly for advice, but the opinion on the power of lighting is very subjective and can be different for customers, which is why we provide all necessary information on the website to be able to choose the perfect lighting for yourself.
Best regards.
ARTFORM TEAM
30 Sept 2023
Verified review
Not great, the mirror is fine, ok quality but the fixings are useless and customer service below average.
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Answer by artforma-mirrors.co.uk
5 Oct 2023
Dear Paul,
We would like to extend our apologies for the difficulties you experienced with hanging the mirror. We genuinely regret any inconvenience this may have caused.
We noticed that you did not respond to our messages, and we are curious to understand if there was a specific reason for this. Your feedback is crucial to us, as it helps us identify and resolve any issues promptly.
We would greatly appreciate it if you could get in touch with us, as we are eager to work together to find a solution to this matter. Your satisfaction is our top priority, and we want to ensure that you have the best experience with our products.
Thank you for your understanding, and we look forward to hearing from you soon.
Best regards,
ARTFORMA TEAM
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