Review summary
Customers consistently praised the website's user-friendly design and intuitive navigation, making the purchasing process straightforward and efficient. The helpfulness, professionalism, and promptness of customer service representatives were frequently highlighted, and tools like SNID and accessory finders were appreciated for simplifying product selection. Many customers also valued the clear product descriptions, available discounts and promotions, and quick ordering and delivery, as well as the competitive pricing and good overall value. Some customers experienced issues with chat availability when seeking customer service, and a few found the discount codes confusing or problematic. While most found the site easy to navigate, a handful noted minor frustrations with crowded pages or search filtering. There were also requests for more detailed product explanations and easier comparison of specifications, and some dissatisfaction with the prices of accessories.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsAcer Store UK
(3)
(3)
(6)
(29)
(136)
Verified
I think it could have accepted the welcome30 or your promotional 30 but it didn't.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Easy to order the charging cable.
Verified
Free delivery and easy to use website!
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Great experience
Easy to find product. Great price and free shipping.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Great service all-round. Much appreciated. Thank you.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Really easy to find the correct product
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Purchase
Nice easy site to use quick service with a good product
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Fast and efficient service
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Great experience, looking forward to receiving my purchase
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Quick and efficient
Verified
PSU
Easy to use found what I wanted very quickly
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Great to buy genuine Acer accessories
A great place to buy accessories for your Acer products. Yes there are cheaper 'alternatives' on eBay but if that cheap eBay PSU fries your laptop and invalidates your warranty you will wish you paid the extra for a genuine part..... (Based on an experience with an HP laptop many years ago) ... and NO I don't work for or have any incentive from Acer to say this. PS after 2 years I still love my AMD Acer laptop - it is well built and was the best value too.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Easy to order as a first time customer.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
managed tom get there in the end
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Quick and easy
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Easy to follow
Verified
EASY TO DO
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Very quick and easy!
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Great, but not good re price of new cable [see update below]
The online chat was disabled. However, I managed to find the info I needed elsewhere. I bought a laptop but it came without a power cable. [see update below!] The part was very expensive on your site (£49 as opposed to anywhere from £5 to £17) compared with parts on other sites, but I couldn't find the exact part I needed elsewhere so I feel forced to pay this extortionate amount. Update Edit: I need to apologise - the cable was in the packaging and I didn't find it until after I'd left the review. My apologies.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Easy
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +443717601020
- store.acer.com/en-gb
- imprint.uk@acer.com
- `s-Hertogenbosch, NLD
About
Explore the Official Acer Store UK and shop the newest Acer notebooks, chromebooks, desktops, monitors, projectors, and accessories. Free delivery.
This company has linked Trusted Shops profiles.