Review summary
Reviews for Premium Grands Crus - en are consistently positive. Customers consistently praise the fast and timely delivery, as well as the secure and protective packaging that ensures bottles arrive safely. The shop is also commended for its wide, high-quality selection of champagnes and cognacs, with competitive or fair pricing and appreciated special offers and discounts. Many reviewers find the ordering and payment process easy, transparent, and hassle-free. Customer service stands out for being responsive, helpful, and proactive in resolving issues. A few customers mention occasional delivery delays.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Reviews for premiumgrandscrus.com/en/
Sort by
Very good provider
Very good range. Extremely professional and extremely fast service.
Answer by Premium Grands Crus - en
Thank you for your comment. We hope to see you soon to discover our cognacs and Bordeaux wines!
Service is exceptional.
Answer by Premium Grands Crus - en
Thank you very much for your comment!
Answer by Premium Grands Crus - en
Thank you for your feedback following this first order.
la agilidad en los envios nos supo mal no poder visitar la bodega ya que el dia 14 de julio era fiesta en francia otra vez sera mucha gracias
Answer by Premium Grands Crus - en
Thank you for your feedback, and enjoy your Bordeaux and cognac!
Communication, service, supply. All this is perfect. Shipping time could be improved.
Answer by Premium Grands Crus - en
Thank you for your feedback and comment.
We did indeed take too long to prepare your order, and I apologize for this.
Excellent from order to delivery
Answer by Premium Grands Crus - en
Thank you for your loyalty
Ottima azienda , spedizione veloce
Molto affidabile
Answer by Premium Grands Crus - en
Grazie mille!
Prodotti buoni e celerità nella consegna
Prodotti buoni e celerità
Answer by Premium Grands Crus - en
Grazie e buona degustazione!
Ok
Answer by Premium Grands Crus - en
🙏
Servicio y atención impecables
Answer by Premium Grands Crus - en
¡Gracias por tu opinión! No dudes en recomendar a tus amigos !
https://www.premiumgrandscrus.com/es/pages/6-Programa-de-Fidelizacion-Imperiale#sponsorship
It was easy to use your website for ordering, the shipment was fast and o felt the communication in between ordering and shipment was timely, clear and useful
Answer by Premium Grands Crus - en
Thank you very much for your confidence and for taking time to share your experience. Your satisfaction is our best reward! We wish you excellent tastings. See you soon at premiumgrandscrus.com
The Customer Service
Easy purchase process and great delivery
Answer by Premium Grands Crus - en
Thank you for your comment and the 5 stars. We hope you enjoy tasting your 1er Grands Crus Classés !
Products excellent, webb and ordering easy, improved information on DHL delivery options would be nice since pick-up at the local check point only works for small orders.
Answer by Premium Grands Crus - en
Dear Sir,
Thank you for your message. We will specify this option for DHL deliveries.
Thank you for your trust and loyalty.
Best regards,
The Customer Service