Review summary
Reviews for Premium Grands Crus - en are consistently positive. Customers consistently praise the fast and timely delivery, as well as the secure and protective packaging that ensures bottles arrive safely. The shop is also commended for its wide, high-quality selection of champagnes and cognacs, with competitive or fair pricing and appreciated special offers and discounts. Many reviewers find the ordering and payment process easy, transparent, and hassle-free. Customer service stands out for being responsive, helpful, and proactive in resolving issues. A few customers mention occasional delivery delays.
This text was automatically created by an AI system from user reviews.
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Reviews for premiumgrandscrus.com/en/
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Answer by Premium Grands Crus - en
Thank you so much for your loyalty. We wish you excellent tastings and remain at your disposal for your further needs.
The Customer Service
Answer by Premium Grands Crus - en
Thank you for your confidence.
The Customer Service
Answer by Premium Grands Crus - en
Thank you for your renewed confidence, we wish you nice tastings.
The Customer Service
Answer by Premium Grands Crus - en
Thank you very much for your loyalty.
The Customer Service
Answer by Premium Grands Crus - en
Thank you very much for your loyalty.
The Customer Service
Answer by Premium Grands Crus - en
Thank you for your feedback and your loyalty, we wish you nice tastings! See you soon at Premium Grands Crus!
The Customer Service
Answer by Premium Grands Crus - en
Thank you very much for your loyalty.
The Customer Service
Tempi di spedizione molto lenti.
Answer by Premium Grands Crus - en
Grazie per il suo commento, in effetti abbiamo tardato un po' nell'evadere il suo ordine. Ci scusiamo per il ritardo anomalo.
ordine in arrivo dopo tre settimane
ho fatto un ordine che è arrivato a casa dopo 3 settimane, se dal sito l'articolo è dato come disponibile, deve essere disponibile senza scuse
Answer by Premium Grands Crus - en
We sincerely apologise for the delay in delivery. Unfortunately, we were delayed in processing your order, which meant that it had to be dispatched at a later date. This was a mistake on our part, and we fully understand your dissatisfaction. Please be assured that we have taken your feedback into account, and that we are doing everything we can to avoid this happening again in the future.
The Customer Service
Answer by Premium Grands Crus - en
Thank you for your renewed confidence.
The Customer Service