Review summary
Reviews for Premium Grands Crus - en are consistently positive. Customers consistently praise the fast and timely delivery, as well as the secure and protective packaging that ensures bottles arrive safely. The shop is also commended for its wide, high-quality selection of champagnes and cognacs, with competitive or fair pricing and appreciated special offers and discounts. Many reviewers find the ordering and payment process easy, transparent, and hassle-free. Customer service stands out for being responsive, helpful, and proactive in resolving issues. A few customers mention occasional delivery delays.
This text was automatically created by an AI system from user reviews.
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Reviews for premiumgrandscrus.com/en/
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Fast service good packing
Answer by Premium Grands Crus - en
Thank you for your feedback
Zuverlässigkeit, Qualität und Preiswürdigkeit alles super
Answer by Premium Grands Crus - en
Thanks a lot for your loyalty and such a positive feedback! Your satisfaction is our best reward, see you soon at premiumgrandscrus.com
The Customer Service
Good!
Delivery was delayed and I had to prompt the service a few times. Otherwise, everything was fine.
Answer by Premium Grands Crus - en
Dear Sir,
Thank you for your comment and I'm very sorry for the delay in delivering your 2022 primeurs. We have postponed delivery because of the hot weather in Bordeaux.
Thank you for your confidence and see you soon!
Alles ist Super, nur die Belieferung (Express von 7 Tagen und manchmal mehr) ist nicht zufriedenstellend.
Answer by Premium Grands Crus - en
Thank you for your loyalty and your comment. We apologise for the delay in delivery and will do our utmost to ensure that this does not happen again.
The Customer Service
Great bottle
Answer by Premium Grands Crus - en
Thank you for your feedback, which we will share with Armagnac Darroze!
Champagne was corked
Delivery time is a bit long. The rose champagne De Sousa was corked, undrinkable (but of course I understand that this is not your fault!).
Answer by Premium Grands Crus - en
We have taken your feedback into account. As far as the De Sousa champagne is concerned, after discussing the matter with you, we have ensured that the situation has been taken care of. Your satisfaction is our priority, and we remain available for any questions or future needs. Thank you again for your understanding and loyalty.
The Customer Service
Good communications, fast delivery, everything went smoothly.
Answer by Premium Grands Crus - en
Thank you very much for your trust and your positive feedback. We wish you excellent tastings! See you soon at premiumgrandscrus.com
The Customer Service
Perfetto
Tutto perfetto
Imballo e spedizione molto veloce
Answer by Premium Grands Crus - en
Grazie per il vostro feedback. A presto!
Answer by Premium Grands Crus - en
Thank you very much for your trust.
Answer by Premium Grands Crus - en
Thanks a lot for your loyalty.
Worldclass
Answer by Premium Grands Crus - en
Thank you so much for such a positive feedback and for your loyalty, your satisfaction is our best reward!
The Customer Service
Answer by Premium Grands Crus - en
Thanks a lot for your renewed confidence.
The Customer Service
Answer by Premium Grands Crus - en
Thank you very much for your renewed confidence.
The Customer Service