Premium Grands Crus - en Reviews:
Review summary
Reviews for Premium Grands Crus - en are consistently positive. Customers consistently praise the fast and timely delivery, as well as the secure and protective packaging that ensures bottles arrive safely. The shop is also commended for its wide, high-quality selection of champagnes and cognacs, with competitive or fair pricing and appreciated special offers and discounts. Many reviewers find the ordering and payment process easy, transparent, and hassle-free. Customer service stands out for being responsive, helpful, and proactive in resolving issues. A few customers mention occasional delivery delays.
This text was automatically created by an AI system from user reviews.
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Reviews for premiumgrandscrus.com/en/
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The site is not a fake but...
The site is not a fake, but my order takes long time and they didn't reply to my email.
Answer by Premium Grands Crus - en
Dear Sir,
I am sorry that you did not receive our email dated 3 November. As indicated on our website, Clos Apalta 2022 was scheduled for delivery in mid-November. We were indeed a few days late and I apologise for this.
Please do not hesitate to contact me if you have any further questions.
Great service
Answer by Premium Grands Crus - en
Thank you for your comment and your order. Enjoy your Bordeaux wines, and see you soon!
Easy shopping with good content and good descriptions.
The delivery with DHL requires improvements since they never keep their planned delivery plan.
Answer by Premium Grands Crus - en
Thank you for your positive review and for your loyalty.
We have taken note of your comment concerning DHL and we are passing this information on to them in order to improve the quality of our services. Please do not hesitate to contact us if you have any further questions or requirements.
The Customer Service
Professionalità
Risposte tempestive ed ordine arrivato con precisione con imballo professionale.
Answer by Premium Grands Crus - en
Vi ringraziamo per la vostra continua fiducia e per aver dedicato del tempo a condividere la vostra esperienza con noi. Le auguriamo una meravigliosa esperienza di degustazione e ci auguriamo di risentirla. Speriamo di vederla presto!
Servizio clienti
Answer by Premium Grands Crus - en
Grazie per il tuo ordine. Speriamo di fare meglio la prossima volta per ottenere 5 stelle!
fast delivery, promt. Pricing ok, right to my front door
Answer by Premium Grands Crus - en
Thank you for your confidence and for your feedback, see you soon at premiumgrandscrus.com
you seems to care about your customers
Answer by Premium Grands Crus - en
We do our best to satisfy our customers, and we are very happy to count you among them.
Excellent service at a good price. Would happily recommend.
Answer by Premium Grands Crus - en
Thank you so much for your positive feedback, your satisfaction is our best reward! We wish you a nice tasting and look forward to see you soon.
The Customer Service
Superb Service
Always a good choice order champagne in Premium Grands Crus website. Superb service for that I am ordering from Portugal
Answer by Premium Grands Crus - en
Thank you very much for such a positive comment and for your loyalty. Your satisfaction is our best reward!
The Customer Service
Great service
Everything is fine. Just a note about the order tracker; I may have missed it.
Answer by Premium Grands Crus - en
Thank you for your feedback and for your trust. Regarding your order tracking, it is possible that the email is in your spam folder. To avoid this happening again in the future, we advise you to add us to your address book.
Please do not hesitate to contact us if you have any further questions or require assistance.
The Customer Service
cognacs
Outstanding cognacs, very good coordination of delivery, reliable
Answer by Premium Grands Crus - en
Thank you very much for your loyalty and such a positive feedback, your satisfaction is our best reward! We wish you nice tastings and look forward to seeing you at premiumgrandscrus.com
The Customer Service