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Top positive review
11 Dec 2023
Verified review
I'm not a person for leaving a review but it this instance it deserves it.
When my order arrived it was one bottle short and evidence of a breakage all over the remaining bottle covered up by delivery company. Filled with dread I thought I'm in for a prolonged dispute with the wine shop. Completely wrong.....I contacted them in the afternoon and they were very understanding. The next morning my order order was at my front door!!!! I will definitely be using them for all my future wine orders and so should you!!
I still haven’t received my order. I ordered x 3 lots of tonic. Expensive tonic and a week later and still not arrived. Ordered for the pink grapefruit and told Wednesday out of stock, never asked if I still wanted rest of order, and then order still not sent out, only after I rang on Friday to ask was I told that my order would be dispatched that day. Poor service and lady not v helpful on phone. Just said that don’t have to send until five working days as per their policy.
Awaiting my lovely tonics but will go elsewhere in future.
Just hoping I will actually receive them!
Order number #23344. Had to chase delivery as it has been no comms since it was placed on 27th April. Delivered today with half the order missing. X3 Fleurie missing and 3 Le Beau Sud missing. Nothing to explain why & if out of stock no email on refund or alternative delivery date for the rest. Really poor. Returning customer too. Could you do some decent customer service?
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5 days ago
Verified review
I ordered and paid for 2 cases of beer (24 bottles) and was only sent 2 bottles.
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3 May 2024
Verified review
I still haven’t received my order when I was expecting it in the last 2 days.
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12 Apr 2024
Verified review
Wine order
Easy to order.
Well packaged.
More info about delivery times would have been good as we had arranged to go out on the day we got delivery.
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Imported Reviews
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