Customers frequently praise the fast and prompt delivery, and there is widespread satisfaction with the careful and secure packaging of orders, ensuring products arrive intact. Most customers find the ordering process straightforward and user-friendly. Reviews highlight responsive, helpful, and professional customer support. Customers also appreciate the wide range of wines available, including access to hard-to-find or exclusive selections, and many comment positively on reasonable or excellent prices for the wines offered.
A few customers mention delays and issues with delivery timing. Some encountered website or process issues during ordering, and a few also report poor communication or lack of updates from customer support.
This text was automatically created by an AI system from user reviews.
Very fast delivery indeed through DPD, unfortunately I want in when the delivery was made on a Saturday but received on Sunday to my surprise. Packaged really well each bottle wrapped in its own air filled sleeve, that fits snugly around the bottle and fits tightly in the box. No clanking of glass. Really happy with service received, this was my first time using them and would highly recommend.
Community member
2 Reviews
Verified
Excellent Service.
The person I spoke with was very helpful & understanding. I needed the wine at short notice, was assisted in the ordering 7 true to their word it was delivered the next day.
So in my mind I cnnot see how you could improve on that. Thanks very much.
Community member
3 Reviews
Verified
Ordering is straightforward and delivery is prompt.
Products offer good value for money
Community member
1 Reviews
Verified
Really nice wine at a good price. Order promptly packed, and quickly delivered.
Community member
1 Reviews
Verified
Accurate order and well packaged but large despatch delay
From a packaging and order accuracy point of view I have no concerns but from a despatch and delivery speed I think it was poor. I ordered on the 16th, on 18th received email saying order was packed and will be shipped. I chased up the order 21st and heard back 24th saying it would be sent out 25th and arrive 26th, which was accurate as I received the order on the 26th. The website states they attempt to send orders the same day or next day and to factor in working days only but I don't understand a 5 working day delay in actually sending out with no communication to advise.
Community member
1 Reviews
Verified
Ordered 6 botttles of wine. Order arrived quickly and was packaged very well.
Community member
1 Reviews
Verified
Excellent service & super quick delivery
Community member
1 Reviews
Verified
So impressed by timing of order & delivery
Community member
1 Reviews
Verified
Very friendly delivery driver. No issues from ordering to delivery. Thank you.
Community member
1 Reviews
Verified
Quick efficient delivery.
Community member
1 Reviews
Verified
Excellent service. Excellent products.
Community member
4 Reviews
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Community member
2 Reviews
Verified
Delivery a problem this time. First box came ok , second box took 3 attempts at delivery. No good trying to deliver / email retired people early in the morning. We’re still in bed!!! Better for midday or PM delivery
Community member
6 Reviews
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Community member
1 Reviews
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Community member
4 Reviews
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Easy pleasant transaction
Community member
1 Reviews
Verified
Community member
4 Reviews
Verified
Ease of ordering and speed of delivery
Community member
1 Reviews
Verified
Community member
2 Reviews
Verified
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