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Top positive review
11 Dec 2023
Verified review
I'm not a person for leaving a review but it this instance it deserves it.
When my order arrived it was one bottle short and evidence of a breakage all over the remaining bottle covered up by delivery company. Filled with dread I thought I'm in for a prolonged dispute with the wine shop. Completely wrong.....I contacted them in the afternoon and they were very understanding. The next morning my order order was at my front door!!!! I will definitely be using them for all my future wine orders and so should you!!
I still haven’t received my order. I ordered x 3 lots of tonic. Expensive tonic and a week later and still not arrived. Ordered for the pink grapefruit and told Wednesday out of stock, never asked if I still wanted rest of order, and then order still not sent out, only after I rang on Friday to ask was I told that my order would be dispatched that day. Poor service and lady not v helpful on phone. Just said that don’t have to send until five working days as per their policy.
Awaiting my lovely tonics but will go elsewhere in future.
Just hoping I will actually receive them!
When stock is not available it should be removed from the website, or have some symbol or information which shows that new stock is awaited. Rather than saying an order is being readied for despatch only to send another message a fortnight later saying there is no stock. I won't be using this company again because I can't trust that the item I ordered is actually available.
Report review
8 Jan 2024
Verified review
SIMPLE..... DELIVER MY WINE!!
I contacted DPD - They did NOT receive my package.
Report review
23 Dec 2023
Verified review
Items failed to arrive
Items didn't arrive and have still had no response from customer service!
Report review
11 Dec 2023
Verified review
Unbeatable service!
I'm not a person for leaving a review but it this instance it deserves it.
When my order arrived it was one bottle short and evidence of a breakage all over the remaining bottle covered up by delivery company. Filled with dread I thought I'm in for a prolonged dispute with the wine shop. Completely wrong.....I contacted them in the afternoon and they were very understanding. The next morning my order order was at my front door!!!! I will definitely be using them for all my future wine orders and so should you!!
Report review
7 Dec 2023
Verified review
Delivery was super fast, would have received it next day but the delivery driver just got delayed so it was the day after. But it was packaged and shipped really quickly. Packaged really well. Great value for money.
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11 Oct 2023
Verified review
First time customer and very pleased. Feedback - would be perfect if I could choose delivery date as I live on my own and work away from home.
Luckily it came on the one weekday in a month that I'm home 👍
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Imported Reviews
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