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easywineshop.co.uk
Reviews:

141 reviews in the last 12 months1,930 total reviews  

4.45
Good
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Top positive review

11 Dec 2023
 Verified review
I'm not a person for leaving a review but it this instance it deserves it. When my order arrived it was one bottle short and evidence of a breakage all over the remaining bottle covered up by delivery company. Filled with dread I thought I'm in for a prolonged dispute with the wine shop. Completely wrong.....I contacted them in the afternoon and they were very understanding. The next morning my order order was at my front door!!!! I will definitely be using them for all my future wine orders and so should you!!

Top negative review

10 Mar 2024
 Verified review
I still haven’t received my order. I ordered x 3 lots of tonic. Expensive tonic and a week later and still not arrived. Ordered for the pink grapefruit and told Wednesday out of stock, never asked if I still wanted rest of order, and then order still not sent out, only after I rang on Friday to ask was I told that my order would be dispatched that day. Poor service and lady not v helpful on phone. Just said that don’t have to send until five working days as per their policy. Awaiting my lovely tonics but will go elsewhere in future. Just hoping I will actually receive them!
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Reviews for easywineshop.co.uk

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11 Feb 2024
 Verified review
Well packed and arrived on time very pleased thank you.
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9 Feb 2024
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Just as the tin says

Ordered. Text to confirm. delivered.
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17 Feb 2024
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Quick dispatch and courier service.
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9 Feb 2024
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Good selection & speedy delivery
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27 Jan 2024
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Delivery

Fast and accurate service
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5 Feb 2024
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30 Jan 2024
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29 Jan 2024
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24 Dec 2023
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Happy Customer

Simple to order - very quick delivery just before Christmas - Excellent value too.
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24 Dec 2023
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Quick

Ordered Sunday evening delivered Tuesday. Brilliany
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27 Dec 2023
 Verified review
Great service, reliable and well packaged too
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26 Dec 2023
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Berri estate

Got what I was looking for
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2 Jan 2024
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22 Dec 2023
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21 Dec 2023
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No stock? No problem - but say so.

When stock is not available it should be removed from the website, or have some symbol or information which shows that new stock is awaited. Rather than saying an order is being readied for despatch only to send another message a fortnight later saying there is no stock. I won't be using this company again because I can't trust that the item I ordered is actually available.
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8 Jan 2024
 Verified review
SIMPLE..... DELIVER MY WINE!! I contacted DPD - They did NOT receive my package.
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23 Dec 2023
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Items failed to arrive

Items didn't arrive and have still had no response from customer service!
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11 Dec 2023
 Verified review

Unbeatable service!

I'm not a person for leaving a review but it this instance it deserves it. When my order arrived it was one bottle short and evidence of a breakage all over the remaining bottle covered up by delivery company. Filled with dread I thought I'm in for a prolonged dispute with the wine shop. Completely wrong.....I contacted them in the afternoon and they were very understanding. The next morning my order order was at my front door!!!! I will definitely be using them for all my future wine orders and so should you!!
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7 Dec 2023
 Verified review
Delivery was super fast, would have received it next day but the delivery driver just got delayed so it was the day after. But it was packaged and shipped really quickly. Packaged really well. Great value for money.
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11 Oct 2023
 Verified review
First time customer and very pleased. Feedback - would be perfect if I could choose delivery date as I live on my own and work away from home. Luckily it came on the one weekday in a month that I'm home 👍
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