easywineshop.co.uk- Logo - reviews

easywineshop.co.uk
Reviews:

146 reviews in the last 12 months1,935 total reviews  

4.45
Good
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

11 Dec 2023
 Verified review
I'm not a person for leaving a review but it this instance it deserves it. When my order arrived it was one bottle short and evidence of a breakage all over the remaining bottle covered up by delivery company. Filled with dread I thought I'm in for a prolonged dispute with the wine shop. Completely wrong.....I contacted them in the afternoon and they were very understanding. The next morning my order order was at my front door!!!! I will definitely be using them for all my future wine orders and so should you!!

Top negative review

10 Mar 2024
 Verified review
I still haven’t received my order. I ordered x 3 lots of tonic. Expensive tonic and a week later and still not arrived. Ordered for the pink grapefruit and told Wednesday out of stock, never asked if I still wanted rest of order, and then order still not sent out, only after I rang on Friday to ask was I told that my order would be dispatched that day. Poor service and lady not v helpful on phone. Just said that don’t have to send until five working days as per their policy. Awaiting my lovely tonics but will go elsewhere in future. Just hoping I will actually receive them!
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for easywineshop.co.uk

 Sort by  
Relevance
15 Dec 2023
 Verified review
Despite only half the order appearing easy wines have failed to respond to emails on two occasions and the dispute is now with trusted shops.
Report review
24 Jul 2023
 Verified review
I find it hard to rate a service when i am still waiting for the item to be delivered or even noified of it even being dispatched yet
Report review
16 Oct 2023
 Verified review
Ordered over a week ago. Emailed to ask for dispatch date but no reply
Report review
23 Dec 2023
 Verified review

Items failed to arrive

Items didn't arrive and have still had no response from customer service!
Report review
19 Aug 2023
 Verified review
After 16 days less than half the order arrives.
Report review
10 Sept 2023
 Verified review
Poor communication
Report review