Review summary
Customers frequently praised the professionalism, helpfulness, and attentiveness of the staff, as well as the quality and comfort of the beds and mattresses. Many also appreciated the good prices and overall value for money, along with generally positive experiences regarding delivery speed, timing, and flexibility. Communication throughout the order and delivery process was mostly well-received, with most customers feeling well-informed. Some customers experienced occasional issues with delivery location, lead times, and lapses in communication. There were also isolated comments about beds and mattresses not matching specifications or not meeting firmness expectations.
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Delivery and the new mattress were on time and comfortable. No issues.
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Excellent staff
The guy working there alone, the day i bought the mattress, excellent guy, quick response on emails and quick service in shop.
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Sent me a cheap alternative.
Sent me a cheap mattress instead of what I had ordered, then tried to convince me it was the genuine thing, but with a revised specification and different name. Eventually a replacement was sent, which still didn't have the manufacturer's label on it, but seemed to be right.
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Ordered a mattress and paid for it, then got an email to say they don’t deliver to our area (north Devon) not exactly an area where we have any other problems with deliveries.
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On time and did the job without any complaint
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long lead time with little communication.
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Good Quality and fair price.
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Couldn't deliver far up as Scotland
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Mattress i recieved was amazing will order my new bed soon came on time an was very comfortable
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