Great, competitive company. You just need to be a little patient with delivery times. After 8 or so days waiting for my perfume to reach my address, I sent an email to check there were no issues and their customer service staff replied promptly explaining that my product was in transit.
I eventually received it well packaged.
I’d certainly consider ordering from this merchant again. Thank you.
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the most relevant critical review
1 year ago
Well I'm still unsure of what to write, as I've got very mixed feelings.
I ordered 3 fragrances from MyTrendyLady, which were pretty much priced at the best I could find... So that's fantastic. Great prices.
Obviously with the fragrances coming from Germany, you've essentially got to wait atleast 6-9 days - again, that's fine, as soon as customer service made me aware of that, I don't have an issue!
The issue arose once the fragrances were in the UK. I was initially only given one tracking number, only to later find out there would be two. I had them delivered to a family members house, as me and my partner are currently in and out of hospital due to pregnancy complications. The family member claimed that they took receipt of ONE parcel, even though MTL claimed there to be two. I checked the tracking and it said that two parcels had been delivered, but the signatures were a copy and paste (so they only signed once for two parcels presumably?)
At this point I was in receipt of 2 fragrances out of 3. I'm yet to establish where this third bottle is, and the response from MTL was to send me the two tracking numbers... As if that's going to help.
Great prices. Reasonably quick delivery. Just be careful when order more than 2 fragrances.
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Reviews for MyTrendyLady UK
1 month ago
Well priced and good quality product, packed well.
Unfortunately the delivery was slow, took almost 2weeks ! This may have been due to Royal Mail withholding the item for inspection ?
I would definitely use this Company again , but be more prepared for postal relays , or make a larger order and pay for a courier service.
I purchase perfume at a discount to what I could find elsewhere. The product is genuine and unopened and in original packaging.
I have previously bought from here and will do so again.
The delivery for this last order was two days after ordering which was much better than previous orders which were 8 and 10 days.
22 days ago
Fantastic price for Clinique,will certainly be back, thank you none compares.
When I received my perfume the package was appalling, broken, torn, so emailed and up until today no reply. This is not good customer service. Luckily my perfume was okay. I will not be using this company again.
20 days ago
Didn’t have a clue where my order was or when it’d arrive. Hopeless