Review summary
Customers consistently highlight the fast and prompt delivery of their orders, frequently arriving sooner than expected. The quality of products is often described as excellent, and customers are pleased with the secure and protective packaging that ensures items arrive in perfect condition. The support staff receives praise for being friendly, helpful, and proactive in resolving issues. Many customers appreciate the extensive range of envelope sizes, colors, and types available, often finding items that are hard to source elsewhere. The website is generally considered easy to use and order from, and pricing is viewed as competitive or reasonable compared to other suppliers. A few customers report occasional defects or dissatisfaction with product quality, and rare instances of damaged goods despite secure packaging. Some users experience frustration with website navigation or technical issues, and there are isolated cases of dissatisfaction with customer support.
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How Trusted Shops prevents fake reviewsReviewsEnvelopes
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Verified
Envelopes have it in the bag!
I don’t really think you could do anything much better. I haven’t ordered for awhile and when I tried to log into my account, I had some difficulties but I called and spoke to Anna who was very polite and knowledgeable about the products and she guided me through to find out what the problem was and I made another order albeit small but I am a freelance illustrator so will probably only order up to about 100 units. In the world’s current climate it’s very reassuring to have such good customer relations and I will be ordering again soon. Next day delivery was impressive toKeep up the good work.
Verified
Exactly as i wanted, customer service was excellent, printing on the envelopes was perfect - great colours and fast delivery , thank you
Verified
Very impressed with the speed of delivery, item exactly as described & at a competitive price. A VAT receipt was also supplied without the need to request! Will definitely order again, thank you
Verified
Good Service
Initial choice of envelop was out of stock spoke with customer services and selected a suitable alternative. The envelopes arrived next day.
Verified
Used several times always good service
Used several times now as they have such a vast array to choose from & if they don’t have a particular one in stock the lady in the phone always has alternatives to choose from and recommendations. As usual I always buy spares in the standard sizes, they always come in or people on the cadge. Delivered next day by DPD which haven’t got a great track record at our mill as there’s 45 units & we on third floor & still can’t find us after years. It was left in another stairwell albeit a way away but at least on site. But service great as usual.
Verified
I would highly recommend as I was very impressed with my first order. It was very simple and straight forward to set up a trade account. My order was despatched and delivered so quickly. Good quality products. I would use this company again for future orders. Excellent service
Verified
Very pleased with my order from ordering to receiving it. Arrived well packaged and the products are to a high standard. The cost of the products are very reasonable and I will definitely buy from them in the future.
Verified
Good quality envelopes with the window in the right location.
Good comms, and speedy delivery
Thank you
Verified
Ease of ordering and great communication post ordering with regards to a shortage and the resolution provided, which happened just as they described.
Verified
Your service and customer care was excellent, Megan contacted to say one of the products was out of stock and offered an alternative, Thankfully she noticed the cello bags were the wrong size for the envelopes I ordered, so she replaced them for the correct size for me. definitely 5 stars
Verified
Super speedy delivery. Very well packaged. Good quality envelopes. First purchase with this company and will definitely use again.
Verified
I honestly don’t think that you could improve on the quality of service that you have given me.
The cost of my envelopes was very competitive indeed. Considering what I paid I was very pleasantly surprised with the quality.
The cello bags likewise.
I wish that I was in a position with my card making to buy a lot more than I did.
But it’s great to know that whenever I do need more I will have full confidence in buying from you again.
DHL were spot on with delivering.
Mike Harris.
Verified
Straightforward and professional
Straightforward to find what I needed. Very professional service. I was kept informed throughout the ordering process. Quick delivery. Well packaged.
Verified
Soo easy and a great turnaround :)
First time user of the ordering website - really simple to use, great communication and arrived much quicker than expected
Verified
I've been using this company for a number of years now and I'll never go anywhere else for my business supplies. Their products are excellent and delivery is exceptional. Everything is always well-packaged and I know I can always rely on them.
Verified
Excellent service & excellent products. Fast shipping. Very happy.
Verified
My order arrived in less than 24 hours after I made the order.
Verified
Great lined envelopes
Good thickness, nice feel, timely delivery. Will purchase again!
Verified
Quick delivery very well packed excellent colours and just
Just what I ordered well pleased thank you
For my order
Verified
Ordering on his site was easy and prices very keen. I was kept well informed of the progress of my purchase.The envelopes were very well pakaged and arrived in perfect condition
