Review summary
Customers consistently praise the fast and reliable delivery, with many highlighting next-day or prompt arrivals. The quality of products, particularly envelopes and packaging materials, receives high satisfaction. Helpful, friendly, and responsive customer service is frequently commended, especially when resolving issues or providing advice. Most customers appreciate the careful and protective packaging, and value the extensive selection of sizes, colours, and eco-friendly options. Clear and proactive communication regarding order status and delivery updates is also highly regarded. Customers generally perceive pricing as competitive and a good value for the quality received. A notable minority of customers report issues with website navigation, password recovery, or information display. Additionally, while most are pleased with the packaging, a few feel it can be excessive or sometimes disorganized.
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Verified
I honestly don’t think that you could improve on the quality of service that you have given me.
The cost of my envelopes was very competitive indeed. Considering what I paid I was very pleasantly surprised with the quality.
The cello bags likewise.
I wish that I was in a position with my card making to buy a lot more than I did.
But it’s great to know that whenever I do need more I will have full confidence in buying from you again.
DHL were spot on with delivering.
Mike Harris.
Verified
Straightforward and professional
Straightforward to find what I needed. Very professional service. I was kept informed throughout the ordering process. Quick delivery. Well packaged.
Verified
I've been using this company for a number of years now and I'll never go anywhere else for my business supplies. Their products are excellent and delivery is exceptional. Everything is always well-packaged and I know I can always rely on them.
Verified
Quick delivery very well packed excellent colours and just
Just what I ordered well pleased thank you
For my order
Verified
Ordering on his site was easy and prices very keen. I was kept well informed of the progress of my purchase.The envelopes were very well pakaged and arrived in perfect condition
Verified
A little more expensive than Essex Packaging, but the standard of service was second to none. Still waiting for my previous supplier to return my e-mail and Envelopes have dealt with my order and delivered. Sometimes a couple of quid more is worth the great customer service. Can't fault, will be using them from now on. Ron Debs Discount Deals.
Verified
Very happy with the quality of products (Poly Gloss Bubble Bags) and the speed of delivery is just superb!! Perfect for my small business, a supplier I can rely on. And multiple customers have commented on how nice the colour of the packing is. Thank you from a regular customer!
Verified
These envelopes are good quality, well priced and come with super speedy delivery. What could be better?
Verified
Great product and delivered quickly! Team reached out and took the care to make sure everything was correct. Will definitely use again.
Verified
Great customer experience, excellent communication and speedy service, with a delivery driver that takes care of the product!
Verified
Absolutly fantastic service !! Fast delivery, packaged well, arrived in perfect condition.
Thank you
Verified
Very reasonably priced, good quality envelopes. I ordered the C3 in Brown code 737, for a mail out of a awkward sized catalogue.
A speedy delivery too - thank you!
Verified
Fast Delivery and Well Informed
Premium envelopes delivered super fast, even on standard delivery. I received next day and was updated every step of the way with progress via email. Amazing. I was however unsure whether I was doing the right thing booking standard delivery because I couldn't find anywhere on the website that indicated the delivery allowance for that option. I made my decision based on the excellent reviews, and took the risk.
Verified
Great quality and speedy delivery. I find the website frustrating, even when signed in it wouldn't show prices across my searches so choosing was arduous. Less crappy shredded paper/card would be appreciated, especially as this included metallic paper that couldn't go in the recycling!
Verified
Really professional service, ordered around 11 am, and just with normal delivery it arrived the next day
Verified
Amazing
Fantastic service, great quality and always delivered on time. Highly recommend
Verified
Efficient & Friendly
Great products, friendly, efficient customer service and fast shipping. Thank you!
Verified
I suggest you change your courier. Package left outdid of unoccupied property. I had to look for it with a torch. I left my porch light on to indicate I was there. If I hadn’t been checking the tracking and the weather had been wet the envelopes would have been ruined. I have a clear house number and this I not the first time DHL have wrongly delivered. The last time it was frozen dog food left two houses away in the sun
Verified
VERY RELIABLE.
The envelopes were delivered quickly. The outer wrapping was very secure. I love the colour, a medium shade of blue. The quality was excellent and they are just a little bit bigger than the actual card I have, the original envelope which came with the card was too tight a fit. Very impressed by this retailer and recommend to anyone searching for a separate envelope to solve a problem. I have purchased a few as I often order this size
of card. Thank you.
Verified
Fantastic choice of designs and colours
Fantastic choice of envelopes and mailer bags. Excellent quality! Really impressed and will be using them again in the future
