Review summary
Customers consistently praise the product quality, expressing satisfaction with both availability and effectiveness. The website is generally considered user-friendly, and the ordering process is described as easy and straightforward. Many customers also highlight the fast and reliable delivery, and favorable pricing is noted by most. Customer service is sometimes appreciated for its professionalism and helpfulness. However, some customers encounter issues with address entry and mobile compatibility on the website, and a few report difficulties or technical limitations during ordering. Delivery delays and lack of updates are mentioned by several customers, and some express frustration with high or unclear delivery fees. Customer service feedback is mixed, with reports of unresponsiveness or unsatisfactory support.
This text was automatically created by an AI system from user reviews.
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(96)
Verified
Bit strange set-up.
Ordered two braces at £60 a piece to be slammed with £16 for handling and delivery. This could have been more clearly communicated and not just added without notice.
Reply from PhysioParts.co.uk
Dear customer,
Thank you for your feedback.
We understand that the additional handling and delivery costs came as a surprise, and we’re sorry to hear that this was not clear enough during the ordering process. Transparency regarding pricing is very important to us, and we appreciate you bringing this to our attention.
We will review how these costs are communicated on our website to ensure they are presented more clearly upfront, so customers know exactly what to expect before placing an order.
If you have any further questions about your order or the charges, please feel free to contact us at info@fysiosupplies.nl. We’ll be happy to look into it with you.
Thank you again for sharing your experience.
Kind regards,
Team FysioSupplies
Verified
Reply from PhysioParts.co.uk
Dear customer,
Thank you very much for your wonderful 5-star review!
We are very pleased to hear that you are satisfied with our products and service. Your feedback motivates us to give our very best every day.
Kind regards,
Team Physioparts
Verified
Reply from PhysioParts.co.uk
Dear customer,
Thank you very much for your wonderful 5-star review!
We are very pleased to hear that you are satisfied with our products and service. Your feedback motivates us to give our very best every day.
Kind regards,
Team Physioparts
Verified
Reply from PhysioParts.co.uk
Dear customer,
Thank you very much for your wonderful 5-star review!
We are very pleased to hear that you are satisfied with our products and service. Your feedback motivates us to give our very best every day.
Kind regards,
Team Physioparts
Verified
Returning customer.
Reliable, always stocked. Fast delivery.
Reply from PhysioParts.co.uk
Dear customer,
Thank you very much for your wonderful 5-star review!
We are very pleased to hear that you are satisfied with our products and service. Your feedback motivates us to give our very best every day.
Kind regards,
Verified
Lactate story
The custom service provided is very professional.
Reply from PhysioParts.co.uk
Dear customer,
Thank you very much for your wonderful 5-star review!
We are very pleased to hear that you are satisfied with our products and service. Your feedback motivates us to give our very best every day.
Kind regards,
Verified
I love the product!
Reply from PhysioParts.co.uk
Dear customer,
Thank you very much for your wonderful 5-star review!
We are very pleased to hear that you are satisfied with our products and service. Your feedback motivates us to give our very best every day.
Kind regards,
Team Physioparts
Verified
Great service couldn't be better
Reply from PhysioParts.co.uk
Dear customer,
Thank you very much for your wonderful 5-star review!
We are very pleased to hear that you are satisfied with our products and service. Your feedback motivates us to give our very best every day.
Kind regards,
Verified
Easy to order and delivered on time. Would recommend.
Reply from PhysioParts.co.uk
Dear Customer,
Thank you very much for your fantastic 5-star review!
We are delighted to hear that you are satisfied with our products and service. Your positive feedback motivates us every day to do our best for our customers.
Kind regards,
Team FysioSupplies
Verified
Reply from PhysioParts.co.uk
Dear customer,
Thank you very much for your wonderful 5-star review!
We are very pleased to hear that you are satisfied with our products and service. Your feedback motivates us to give our very best every day.
Kind regards,
Team Physioparts
Verified
Excellent serve. Quick and reliable.
Reply from PhysioParts.co.uk
Dear Customer,
Thank you very much for your positive feedback! We are happy that you are satisfied with the speed and reliability of our service.
Kind regards,
Team FysioSupplies
Verified
My order hasn’t arrived at all and will be too late on Wednesday.
Reply from PhysioParts.co.uk
Dear customer,
Thank you for your review. Your feedback helps us to continuously improve our services.
In order to better serve you as a consumer, we kindly request you to send an e-mail to info@fysiosupplies.nl, stating your order number and your specific question. In this way, we can work with you to find an appropriate solution.
We hope to have informed you amicably and hope to see you again in the future for a further purchase.
Kind regards,
Team Fysiosupplies
Verified
Godt udvalg
Reply from PhysioParts.co.uk
Dear Customer,
Thank you very much for your fantastic 4-star review!
We are delighted to hear that you are satisfied with our products and service. Your positive feedback motivates us every day to do our best for our customers.
Kind regards,
Team FysioSupplies
Verified
Reply from PhysioParts.co.uk
Dear Customer,
Thank you very much for your fantastic 4-star review!
We are delighted to hear that you are satisfied with our products and service. Your positive feedback motivates us every day to do our best for our customers.
Kind regards,
Team FysioSupplies
Verified
Website and model issues
Website would not allow irish address so ended up delayed and misdirected delivery.
The glucose strips dont match the machine so now cant measure glucose. Want to reorder but between delivery address and type needed i am not sure i can.
Reply from PhysioParts.co.uk
Dear Customer,
Thank you for sharing your experience. We are sorry to hear that you encountered issues when entering the delivery address and that the glucose strips do not match the device. We understand how inconvenient this must be.
We would be happy to assist you in finding the correct type of strips and arranging delivery to the desired address. Please feel free to contact us so we can resolve this for you and ensure you can use the product again as soon as possible.
Kind regards,
Team Fysiosupplies
Verified
The best!
Easy to use website; excellent prices; super-fast delivery
Reply from PhysioParts.co.uk
Dear Customer,
Thank you for your amazing review! We're so glad to hear you found the website easy to use and were happy with our prices and fast delivery. We really appreciate your support and hope to see you again soon!
Kindregards,
Team Fysiosupplies
Verified
Website excellent, should receive product tomorrow. Need it for TTNS
Reply from PhysioParts.co.uk
Dear Customer,
Thank you very much for your positive review!
We’re happy to hear that you had an excellent experience with our website. We hope your product arrives smoothly tomorrow and that it will work well for your TTNS treatment.
If you have any questions about the product, please feel free to contact us.
Kind regards,
Team FysioSupplies
Verified
Reply from PhysioParts.co.uk
Dear customer,
Thank you very much for your wonderful 5-star review!
We are very pleased to hear that you are satisfied with our products and service. Your feedback motivates us to give our very best every day.
Kind regards,
Team Physioparts
Verified
Reply from PhysioParts.co.uk
Dear Customer,
Thank you very much for your fantastic 4-star review!
We are delighted to hear that you are satisfied with our products and service. Your positive feedback motivates us every day to do our best for our customers.
Kind regards,
Team FysioSupplies
Verified
Reply from PhysioParts.co.uk
Dear customer,
Thank you very much for your wonderful 5-star review!
We are very pleased to hear that you are satisfied with our products and service. Your feedback motivates us to give our very best every day.
Kind regards,
Team Physioparts
