PhysioParts.co.uk
Reviews:

108 reviews in the last 12 months108 total reviews  

3.67
Good

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Top positive review

22 Feb 2024
 Verified review
I must admit I was nervous about placing an order after reading many reviews which were 1* and telling people to avoid this company, however they had the products I was after and the price seemed right so I pushed the button to place the order. Next day I received an email saying that the order would be delayed 7-10 days and I thought I was in for a 1* experience as well, however only 2 days went by and I received another email saying the order would ship shortly and it duly arrived within a few days. All round a good experience in the end despite a slight delay, but the communication via email was good and accurate so a 5* rating from me! I did not need to contact customer services by phone so can't tell if those problems people have mentioned still exist. 24/2/2024

Top negative review

10 Feb 2024
 Verified review
They sent the wrong product,very cheap looking. Also,it keeps giving different names- I used it as it was call Physioparts.ie,and I thought it was a local Irish company. I got charged by physioparts.nl and this is from physioparts.uk I do not trust this "shop". Also it was expensive; I might have reconsidered when I saw how much shipping cost from "Ireland",but thought it was large...it was a cheap product nothing like the advertised one.
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Reviews for PhysioParts.co.uk

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1 May 2024
 Verified review
Instruction diagram to attach tubing to handles is absolutely atrocious. Better diagrams should be provided to prevent injury.
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Answer by PhysioParts.co.uk
8 days ago
Dear customer, It is regrettable that you did not give us such a good rating. You are welcome to send us an email with photos. We can send these to the manufacturer to improve the products. Team Physioparts
17 Mar 2024
 Verified review

Only order if you do not need to communicate with them

wThey were not able to tell me where to find the size of the toggle. I found it on other sites and ordered it, because the price was cheap. They used BRT as a courier who claimed to have come and not found me, when in fact I was at home. I reported this too: no response. So for the total lack of communication I would give zero stars!!! For the speed of shipping 5 stars.
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17 Mar 2024
 Verified review

Good products but delivery issues

I found some goods I wanted but after the order was accepted, I then got an email to day delivery was delayed by about 3 weeks. This was not suitable so I cancelled the order & did get a full refund
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9 Feb 2024
 Verified review
Tio long delivery time.
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